Message from the CEO: 3 September 2019

The National Retail Association is the voice of modern Australian retail, and this week we celebrate the very best...

The National Retail Association is the voice of modern Australian retail, and this week we celebrate the very best in our industry as we host Australia’s most modern and innovative retailers at our 2019 National Retail Awards. Today the biggest struggle for retail business owners or managers is enticing and...

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Peak industry associations join forces in bank take down

Five of Australia’s leading retail industry associations have called on banks to be more proactive in educating their business...

Five of Australia’s leading retail industry associations have called on banks to be more proactive in educating their business customers on least-cost routing and making it easier to access the huge savings to be achieved by it. COSBOA, the Australian Retailers Association, National Retail Association, Master Grocers Australia and the...

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HR Game Changer!

If you are a human resources (HR) professional, manager or business owner than you cannot miss the NRA’s HR...

If you are a human resources (HR) professional, manager or business owner than you cannot miss the NRA’s HR Academy conference to be held on Tuesday, 3 September 2019. HR Academy is a one-day event, gathering together leaders from business, government, industry associations, top tier professional services firms, and cutting-edge tech...

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Message from the CEO: 27 August 2019

At the National Retail Association we are always looking for ways to ensure that our members are as informed...

At the National Retail Association we are always looking for ways to ensure that our members are as informed as possible on any matter relating to retail. Whether it be legal advice, training or assisting on legislative changes such as plastic bag bans, we’re always looking to provide services...

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Ombudsman successful in significantly increasing directors’ penalties

By Lucy Harper and Lindsay Carroll, NRA Legal In the current enforcement climate, it is valuable to note a recent...

By Lucy Harper and Lindsay Carroll, NRA Legal In the current enforcement climate, it is valuable to note a recent case in which the Fair Work Ombudsman (FWO) was successful in obtaining an increase of fines on appeal to almost five times the initial order, for an underpaying company director. In...

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New Code of Practice levels the playing field for NSW retailers.

By Kyle Swain, Retail Director Aust & NZ, Lpc Cresa Last week’s announcement by NSW Minister for Finance and Small...

By Kyle Swain, Retail Director Aust & NZ, Lpc Cresa Last week’s announcement by NSW Minister for Finance and Small Business Damien Tudehope of a new voluntary Code of Practice for the NSW retail sector promises greater transparency, certainty and fairness for tenants and shopping centre landlords. The new Code of...

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Message from the CEO: 20 August 2019

The Australian Small Business and Family Enterprise Ombudsman, Kate Carnell, recently handed down a comprehensive review into the Small...

The Australian Small Business and Family Enterprise Ombudsman, Kate Carnell, recently handed down a comprehensive review into the Small Business Fair Dismissal Code. As most of you would know only too well, the current Code is complex, onerous and in certain parts is highly ambiguous. This can make it an...

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SafeCity Network Brisbane – Crime Bulletin 16 August 2019

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed...

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed across the NRA SafeCity Network. Thank you to all of the retailers reporting these crimes and trends. The more we all report, the more we all know. Products being targeted Fragrances (Perfume) Alcoholic...

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NBN Co ramps up education to combat rise in scams

NBN Co to host community events to help prevent scams as part of National Scams Awareness Week NBN Co is...

NBN Co to host community events to help prevent scams as part of National Scams Awareness Week NBN Co is launching an awareness drive across the country as calls to the company’s contact centre about suspected scams reach in excess of 9,500 enquiries for the past quarter, at an average...

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Message from the CEO: 13 August 2019

Members, Your association has been supporting the Australian retail sector for close to 100 years. Over that time, the nature...

Members, Your association has been supporting the Australian retail sector for close to 100 years. Over that time, the nature of our industry has changed dramatically, and the association has adapted to meet the changing demands on you and your businesses. One thing has not changed in that time, however,...

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Defective workplace investigations

Fair Work Commission losing patience over defective workplace investigations By Lucy Harper and Calum Woods, NRA Legal Please note, this decision...

Fair Work Commission losing patience over defective workplace investigations By Lucy Harper and Calum Woods, NRA Legal Please note, this decision was quashed by the Full Bench of the Commission on 11 November 2019. The Full Bench found that the Commissioner did not take into account Ms Murphy’s history of domestic...

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Message from the CEO: 6 August 2019

Mark Twain once famously said that ‘reports of my death have been greatly exaggerated’. And so it proved last Friday...

Mark Twain once famously said that ‘reports of my death have been greatly exaggerated’. And so it proved last Friday when, just hours after some had been declaring that there was a ‘retail recession’, the Australian Bureau of Statistics (ABS) sales figures for June saw a healthy spike in turnover...

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Retail industry comes together to tackle customer abuse

Today the NRA will join the Australian Retailers Association (ARA) at the SDA’s second National Customer Abuse & Violence...

Today the NRA will join the Australian Retailers Association (ARA) at the SDA’s second National Customer Abuse & Violence Industry Roundtable. Major employers, industry peak bodies, NGOs and government organisations will join the Roundtable to discuss how Australia can stop this widespread abuse on retail and fast food workers. A panel...

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Workplace bullying costs business

By Calum Woods and Lindsay Carroll, NRA Legal Since its introduction in 2013, the Fair Work Commission’s anti-bullying jurisdiction has...

By Calum Woods and Lindsay Carroll, NRA Legal Since its introduction in 2013, the Fair Work Commission’s anti-bullying jurisdiction has attracted its fair share of commentary. Of the 700 anti-bullying applications filed last year, a total of 53 proceeded to a formal hearing, and of those only 8 resulted in an...

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Message from the CEO: 30 July 2019

Running a retail business is filled with plenty of challenges – managing a roster, ensuring there’s enough money at...

Running a retail business is filled with plenty of challenges – managing a roster, ensuring there’s enough money at the end of each pay cycle to pay everyone (including yourself), and navigating the ups and downs of the economy, just to name a few. However, there is one challenge...

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Message from the CEO: Tuesday 23 July 2019

With the recent tax cuts continuing to flow into the bank accounts of low and middle income earners, we...

With the recent tax cuts continuing to flow into the bank accounts of low and middle income earners, we are seeing a lot sales activity being generated. Last week Amazon Prime Day saw 65 hours of bargain prices for members. This in turn saw a raft of other online and...

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