The Small Biz Podcast | Retail leasing with Kyle Swain

Our leasing partner Lpc Cresa and its ANZ Retail Director, Kyle Swain, sat down with The Small Biz podcast...

Our leasing partner Lpc Cresa and its ANZ Retail Director, Kyle Swain, sat down with The Small Biz podcast and spoke about the essential ins and outs of retail leasing that tenants need to know, including; SME Principles The leasing Code of Conduct (The Code) The process of conducting...

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3 ways Klarna can give your business the edge

You’d have to have been living under a rock to have missed the recent growth of ‘buy now pay...

You’d have to have been living under a rock to have missed the recent growth of ‘buy now pay later’ and the opportunities for Australian retailers during a time of major change. Well, there’s an interesting new kid on the block in this rapidly growing space that takes great pride...

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Message from the CEO: 18 August 2020

It’s hard to believe that we have now reached the six-month mark since Australia first began to implement lockdown...

It’s hard to believe that we have now reached the six-month mark since Australia first began to implement lockdown measures. Although some businesses have found ways to succeed during this period, for the vast majority of you this has been a time of unprecedented challenges. New daily case numbers in...

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Upcoming webinar: Dealing with difficult customers

ANNOUNCEMENT Coming soon, two webinars developed to suit the retail environment, covering skills and tools which can be used to...

ANNOUNCEMENT Coming soon, two webinars developed to suit the retail environment, covering skills and tools which can be used to deal with difficult customers. In current times we have seen an increase in conflict and violence in stores when interacting with customers. These webinars have been designed to address the increasing...

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Transgender inclusion in the workplace

By Thomas Parer and Alex Millman, NRA Legal Seven years ago, on 1 August 2013, it became unlawful across all...

By Thomas Parer and Alex Millman, NRA Legal Seven years ago, on 1 August 2013, it became unlawful across all of Australia to discriminate on the basis of sexual orientation, gender identity, and intersex status under the Sex Discrimination Act 1984. This change was the result of decades of work...

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High Court confirms status quo on personal leave

By Thomas Parer and Alex Millman, NRA Legal On 13 August 2020, the High Court of Australia delivered its eagerly-awaited...

By Thomas Parer and Alex Millman, NRA Legal On 13 August 2020, the High Court of Australia delivered its eagerly-awaited judgment in the case Mondelez Australia Pty Ltd v Automotive, Food, Metals, Engineering, Printing and Kindred Industries Union HCA 29 (Mondelez v AMWU). The matter dealt with the interpretation...

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ACT to ban single-use cutlery, stirrers & EPS foodware in mid 2021

The ACT Government has submitted an Exposure Draft of the Plastic Reduction Bill 2020 was tabled in the ACT...

The ACT Government has submitted an Exposure Draft of the Plastic Reduction Bill 2020 was tabled in the ACT Legislative Assembly today and, if passed, will likely come into effect July 2021. “The phase out will begin from July 2021, banning the sale and supply of single-use plastic cutlery, stirrers...

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Message from the CEO: 11 August 2020

2020 has undoubtedly been the most challenging year for retail in living memory, but I can start this week’s...

2020 has undoubtedly been the most challenging year for retail in living memory, but I can start this week’s column off with some good news. Last week the ACCC granted NRA members the ability to share information and to collectively bargain with landlords on rent relief measures. With the situation...

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The next gen digital marketing platform built for retail

Mutuality Software is the new platform for powerful digital marketing, customer engagement, social media management and communication that has...

Mutuality Software is the new platform for powerful digital marketing, customer engagement, social media management and communication that has been purpose-built for retail. The software is a wholistic solution where all customer data and marketing components work well together on a single, easy-to-use platform. It can be used by...

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Night on the town sinks compensation claim

by Andrew Piper and Alex Millman, NRA Legal Many employers offer their employees the opportunity to travel during their employment...

by Andrew Piper and Alex Millman, NRA Legal Many employers offer their employees the opportunity to travel during their employment – whether to meet clients or customers, or to attend training, seminars, or conferences, and this is often considered a “perk” of the job. Often these journeys come with a reasonable...

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Imfree receives glowing testimonal from IGA owner

Imfree gives us the opportunity to target customers who want to engage with us, and other businesses locally. Everyone...

Imfree gives us the opportunity to target customers who want to engage with us, and other businesses locally. Everyone has got a mobile phone and we’re moving more towards digital and less to papers, so it gives us flexibility to move away from our traditional catalogue.  People are reading...

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Important ‘stand down’ information for Victorian employers

From midnight on Wednesday, 5 August 2020, Victoria will enter Stage 4 restrictions and all non-essential retailers located in...

From midnight on Wednesday, 5 August 2020, Victoria will enter Stage 4 restrictions and all non-essential retailers located in the Melbourne metropolitan area will be restricted to contactless ‘click and collect’ and delivery services. The restrictions will last for at least the next 6 weeks, and as such it...

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Message from the CEO: 4 August 2020

As we enter the final month of winter the situation in Victoria continues to deteriorate. Due to the number...

As we enter the final month of winter the situation in Victoria continues to deteriorate. Due to the number of COVID-19 cases mounting, the State Government has been forced to escalate Victoria to Stage 4 lockdowns. As of Sunday evening, people in Victoria are now only allowed to shop for...

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Innovating Retail in a Time of Change

Date: Thu, Aug 13, 2020 Time: 1:00 PM - 2:00 PM AEST Retail transformation is nothing new, however it is now...

Date: Thu, Aug 13, 2020 Time: 1:00 PM - 2:00 PM AEST Retail transformation is nothing new, however it is now happening much faster and in more ways than ever before. As we return back to the “new normal”, retail is still guided by fact that the customer is always right....

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Message from the CEO: 28 July 2020

As the number of COVID-19 infections continue to rise in parts of the country, it is important that all...

As the number of COVID-19 infections continue to rise in parts of the country, it is important that all NRA members, regardless of their location, remain vigilant. Retailers have also had to face an increase in anti-social, aggressive and sometimes violent behaviour from customers. Indeed, since the outbreak of COVID-19,...

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Visible safety measures drive consumer confidence

Since COVID19 hit, many retailers are forced to transform the way they do business. Uncertainty lurks behind virtually every...

Since COVID19 hit, many retailers are forced to transform the way they do business. Uncertainty lurks behind virtually every business decision being made. Across the nation, the retail sector is in recovery mode as businesses adjust to generation-shaping changes to consumer behavior. Consumers now more than ever are concerned about...

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