Message from the CEO: 19 November 2019

I’d like to start my column this week by expressing my condolences to all those affected by the bushfires...

I’d like to start my column this week by expressing my condolences to all those affected by the bushfires that have ravaged numerous parts of the country. There is never a good time to experience the devastating impact of a natural disaster, but with just over a month until Christmas...

Read More

Energy efficient appliances rebates for retailers

For most retailers, ensuring their appliances are energy efficient is seldom a priority. However, if retailers do set aside the...

For most retailers, ensuring their appliances are energy efficient is seldom a priority. However, if retailers do set aside the time and resources needed to select the right efficient appliances for their business, upgrading can quickly pay off. This may ultimately improve the bottom line, reduce emissions and gain reputational...

Read More

Affected by bushfire? A guide to managing your employees during a natural disaster

By Thomas Parer and Lindsay Carroll, NRA Legal With many Queensland and New South Wales residents displaced from homes...

By Thomas Parer and Lindsay Carroll, NRA Legal With many Queensland and New South Wales residents displaced from homes due to large-scale bushfires and wide swathes of the country on high fire alert, many employers are contending with the impact these natural disasters may have on their business and...

Read More

Message from the CEO: 12 November 2019

Last week’s ABS retail figures demonstrated that retail is still yet to awaken from its slow sales slumber. Although turnover...

Last week’s ABS retail figures demonstrated that retail is still yet to awaken from its slow sales slumber. Although turnover across the sector rose by 0.2 per cent for September, it was still below what the NRA and many commentators were predicting. While it’s certainly too early to say that...

Read More

Chargeback fraud on the rise following changes to merchant rules

By Alexander Millman and Lindsay Carroll, NRA Legal Members of the National Retail Association (NRA) are experiencing an increase in...

By Alexander Millman and Lindsay Carroll, NRA Legal Members of the National Retail Association (NRA) are experiencing an increase in chargeback fraud following changes to the transaction disputation rules of major card providers. In 2018, both Visa and MasterCard changed their transaction disputation rules to make the process of challenging a...

Read More

Circular economy explained – 3 day masterclass

"Circular economy" - it's a term that we're all hearing at the moment - from state-wide bag bans to...

"Circular economy" - it's a term that we're all hearing at the moment - from state-wide bag bans to discussions about stewardship and responsibility at a senior management level. The circular economy is an economic, performance-based model which is viewed globally as a new competitive imperative creating cost savings, reducing...

Read More

Small and medium businesses benefitting from greater connectivity

 THE HON PAUL FLETCHER MP Minister for Communications, Cyber Safety and the Arts MEDIA RELEASE 1 November 2019 Small and medium businesses benefitting...

 THE HON PAUL FLETCHER MP Minister for Communications, Cyber Safety and the Arts MEDIA RELEASE 1 November 2019 Small and medium businesses benefitting from greater connectivity Greater access to fast broadband delivered by the National Broadband Network (NBN) is delivering a boost to Australian small to medium businesses, according to new research released...

Read More

Message from the CEO: 5 November 2019

Compliance with industrial relations laws in Australia can be highly complicated, but it’s something which all businesses need to...

Compliance with industrial relations laws in Australia can be highly complicated, but it’s something which all businesses need to understand. Wage compliance is a topic that has dominated headlines over the last 18 months. Businesses ranging from restaurant chains, to cosmetic stores and even the Australian Broadcasting Channel (ABC) have been found...

Read More

Flirting, harassment and essence of the consent: Sexual harassment in the workplace

By Thomas Parer and Alex Millman, NRA Legal Despite legal protections against sexual harassment existing for some time, it...

By Thomas Parer and Alex Millman, NRA Legal Despite legal protections against sexual harassment existing for some time, it remains an ever present issue in the workplace. The commonality of sexual harassment may be because what constitutes “sexual harassment” is broader than what most likely comes to mind when individuals...

Read More

What you need to know about the latest changes to the Workers’ Compensation scheme in Queensland

By Thomas Parer and Lindsay Carroll, NRA Legal Last week the Queensland Government passed new laws that will change...

By Thomas Parer and Lindsay Carroll, NRA Legal Last week the Queensland Government passed new laws that will change the state’s Workers’ Compensation scheme by introducing some greater responsibilities on employers and insurers, and expanding the scope of coverage for the scheme. The Workers’ Compensation and Rehabilitation and Other Legislation...

Read More

A win for retail training in South Australia

Hon David Pisoni MP Minister for Innovation and Skills Wednesday 23 October 2019 Skilling South Australia to deliver 150 traineeships to support...

Hon David Pisoni MP Minister for Innovation and Skills Wednesday 23 October 2019 Skilling South Australia to deliver 150 traineeships to support Drakes Supermarkets’ workforce On the back of encouraging jobs stats last week, the State Government today announced up to 150 new traineeships with Drakes Supermarkets will be created through the government’s Skilling...

Read More

Message from the CEO: 29 October 2019

The voice of modern Australian retail Some weeks ago, the NRA made the difficult decision to step away from merger...

The voice of modern Australian retail Some weeks ago, the NRA made the difficult decision to step away from merger talks with the Australian Retailers Association because of our concerns that the proposed new body would effectively result in a takeover by a small number of unelected large retailers. We were...

Read More

Guilty as charged: when considering a criminal record might amount to discrimination

By Alex Millman and Lucy Coogan, NRA Legal The Federal Government has offered employers some clarity around recruiting applicants with...

By Alex Millman and Lucy Coogan, NRA Legal The Federal Government has offered employers some clarity around recruiting applicants with criminal records, after the Australian Human Rights Commission (‘AHRC’) found that Suncorp discriminated against a job applicant with a record. The Australian Human Rights Commission Regulations 2019 (‘the new regulations’) ,...

Read More

Message from the CEO: 22 October 2019

Before the busy Christmas season gets underway, now is a good chance to reassess your leasing arrangements. Rent is one...

Before the busy Christmas season gets underway, now is a good chance to reassess your leasing arrangements. Rent is one of the most significant costs for anyone running a retail business, and paying the right amount for your business can greatly affect its success. The good news is that there...

Read More

Extended Christmas and New Year trading hours for Perth shops

Every year the Western Australian Government gazettes extended trading hours for non-exempt shops. Last week, the McGowan Government announced...

Every year the Western Australian Government gazettes extended trading hours for non-exempt shops. Last week, the McGowan Government announced an additional 35 trading hours over the Christmas, and New Year period, as well as the Australia Day public holiday. This expansion of trading hours allows retailers to maximise their...

Read More

Message from the CEO: 15 October 2019

‘The customer is always right’ is probably the most quoted adage in retail, no matter what type of store...

‘The customer is always right’ is probably the most quoted adage in retail, no matter what type of store it is you operate. Friendly service, quality products and value for money are just a few of the things that all customers rightly expect when they shop at a retail outlet....

Read More