Meet our Customer Experience Champion, Perfect Potion

We interviewed our winners from the 2018 National Retail Awards. Meet Salvatore Battaglia from Perfect Potion, Our Customer Experience...

We interviewed our winners from the 2018 National Retail Awards. Meet Salvatore Battaglia from Perfect Potion, Our Customer Experience Champion of the Year. Where did your retail journey begin? At the North Pine Country Markets in 1986. What was the biggest challenge you have faced so far as a retailer...

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What savvy consumers want from a retail experience

By Amy Roche - Retail Rockstars There is no doubt that online shopping has changed the face of retail forever. However, customers still...

By Amy Roche - Retail Rockstars There is no doubt that online shopping has changed the face of retail forever. However, customers still want retail experience, and they crave personalisation, education, entertainment and enlightenment. At its core, online shopping offers 24-hour service with competitive and comparative pricing – something our stores cannot always deliver...

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Finalists emerge as some of Australia’s most innovative ‘next gen’ retailers

The National Retail Association’s (NRA’s) prestigious 2018 National Retail Awards line-up of finalists is proving to be one of...

The National Retail Association’s (NRA’s) prestigious 2018 National Retail Awards line-up of finalists is proving to be one of the most innovative and diverse in the event’s long-running history. NRA CEO Dominique Lamb said this calibre of entrants this year in particular, highlighted how quickly Australian stores were pivoting in...

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Biome shares their experience winning 2017 Social Responsibility Champion

The National Retail Awards are held every year to acknowledge and honour the many outstanding individuals and businesses in...

The National Retail Awards are held every year to acknowledge and honour the many outstanding individuals and businesses in the retail sector. In 2017, the Social Responsibility Champion was one of our most popular categories. This Award recognises the commitment of a retailer to positive corporate citizenship. This may include improving...

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Creating a Digital Advantage – News Xtend Masterclass

In times of an ever-evolving society, it’s long been predicted that consumer audiences would eventually undertake an evolution when...

In times of an ever-evolving society, it’s long been predicted that consumer audiences would eventually undertake an evolution when it comes to marketing – specifically, within their advertising needs and the advance of the platforms in which they engage. A natural progression of digital marketing in the media presented both...

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5 Reasons Why You Should Enter the National Retail Awards

By now you are aware the National Retail Awards portal is open for nominations, but you might still be contemplating whether...

By now you are aware the National Retail Awards portal is open for nominations, but you might still be contemplating whether to enter. Look no further - here are 5 reasons why you should enter the National Retail Awards! 1. Gain national recognition The National Retail Awards are Australia's highest retail achievement. Experience...

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Are you ready for five generations in the workplace?

As part of its commitment to helping businesses prosper, the Australian Chamber is launching a new conference series called...

As part of its commitment to helping businesses prosper, the Australian Chamber is launching a new conference series called NextGen in Business, bringing together top global and local thinkers to share their skills and experiences. For the first time in history five generations will be working together. The NextGen series...

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Leveraging Technology for Franchise Success

Join BDO for a comprehensive summary and overview of transformations shaping the Franchise and retail sector. What will be covered: ...

Join BDO for a comprehensive summary and overview of transformations shaping the Franchise and retail sector. What will be covered: What technology solutions can do for your workforce What you need to do for Single Touch Payroll reporting What practical solutions exist to help you manage the Vulnerable Workers changes...

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Convergence 006: business intelligence

Learn, Collaborate, Innovate & Explore Convergence returns to Sydney on Wednesday 11 April 2018 at the iconic Masonic Convention Centre,...

Learn, Collaborate, Innovate & Explore Convergence returns to Sydney on Wednesday 11 April 2018 at the iconic Masonic Convention Centre, on the corner of Pitt and Goulburn Streets, Sydney 2000. Convergence is a rare opportunity to learn, collaborate, innovate and explore the latest emerging technology from some of the best local...

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Retailers: Get ready for a multi-sensory shopping experience!

The Ultimate Buying Experience... Reed Gift Fairs Sydney | 24 – 28 February 2018 | ICC Sydney Darling Harbour The doors...

The Ultimate Buying Experience... Reed Gift Fairs Sydney | 24 – 28 February 2018 | ICC Sydney Darling Harbour The doors to Reed Gift Fairs Sydney February open on 24 February, and this is one can’t-miss retail trade event. An industry staple, Reed Gift Fairs provides retailers the unique opportunity to meet...

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ShopTalk Sydney and Melbourne

ShopTalk is a free, industry organised Meetup Group for eCommerce professionals, experts and enthusiasts to share insights, tips and...

ShopTalk is a free, industry organised Meetup Group for eCommerce professionals, experts and enthusiasts to share insights, tips and experiences in a casual networking environment. This upcoming ShopTalk in Melbourne and Sydney will focus on ‘Acquiring and Developing Local Digital Commerce Talent’. The panel will get to the nitty-gritty on what...

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Inside Retail Live: Australia’s largest trade event returns!

Australia's largest trade event applicable to everyone in the business of retail. This year, Inside Retail Live will be held in...

Australia's largest trade event applicable to everyone in the business of retail. This year, Inside Retail Live will be held in Melbourne, from Feb 28 to March 2. It's your chance to get prepared and future proofed for what's set to be the most disruptive retail years in history. Over the course...

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5 reasons to attend the 5th Annual Retail Fulfilment Summit

The retail industry holds so many events through the year that it can be hard deciding which to attend....

The retail industry holds so many events through the year that it can be hard deciding which to attend. Here are 5 reasons why you should attend the Retail Fulfilment Summit, held in Melbourne from 26-28 February 2018, so save your spot today! 1. Industry backed The summit is truly for...

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Free support for Noosa businesses preparing for plastic bag ban

The NRA will be in Noosa on Monday 30 October touring local shopping centres and providing a free workshop...

The NRA will be in Noosa on Monday 30 October touring local shopping centres and providing a free workshop for retailers preparing for the impending plastic bag ban. The NRA has joined forces with Local member for Noosa, Glen Elmes MP, to provide a free Plastic Bag Ban Workshop on...

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Mentally healthy workplaces in the retail sector

You are invited to attend a free interactive industry session focused on the positive promotion of mentally healthy workplaces...

You are invited to attend a free interactive industry session focused on the positive promotion of mentally healthy workplaces in the retail sector. At this session, you will gain key insights into the retail industry in relation to mentally healthy workplaces and help you to identify the practical first steps...

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Health and Safety Opportunities in NSW

Focus on mental health With mental health being a growing issue in society at large and our workplaces in particular,...

Focus on mental health With mental health being a growing issue in society at large and our workplaces in particular, it is unfortunate that it is often overlooked by employers when thinking about workplace health and safety. To a degree this is something of a natural response; we like to be...

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