Anxious wait over for national retail Finalists

Innovative, resourceful, self-starting, and downright talented. These are the words used to describe the crop of incredible retailers who’ve...

Innovative, resourceful, self-starting, and downright talented. These are the words used to describe the crop of incredible retailers who’ve made it through to be named Finalists in the National Retail Association’s (NRA’s) 2016 Rewards for Excellence. The NRA has today revealed who’s in the running for the most prestigious Awards...

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Network with Retail’s Most Influential Leaders

If there is one networking event to attend this year, it’s the NRA’s Rewards for Excellence’s Gala Dinner, to...

If there is one networking event to attend this year, it’s the NRA’s Rewards for Excellence’s Gala Dinner, to be held on 14 September, at the Sofitel Sydney. This year we are excited to announce that Steve Cox, Director of Dymocks and Dymocks Children’s Charity is the keynote speaker at...

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Don’t miss retail’s night of nights

Are you ready for Retail’s biggest night of the year? The countdown is on until the National Retail Association (NRA)...

Are you ready for Retail’s biggest night of the year? The countdown is on until the National Retail Association (NRA) hosts Australia’s most anticipated retail awards evening – The NRA’s Rewards for Excellence Gala Dinner. Tickets are now on sale for the extravagant Rio themed Gala Dinner which is to be...

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Getting personal in-store

The convergence of online and in-store retailing is happening at a rapid pace. This coming together goes beyond product or...

The convergence of online and in-store retailing is happening at a rapid pace. This coming together goes beyond product or place but in expectation. A recent survey showed that 63% of Australians and 72% of New Zealanders believe the service they get in-store is more personal than online. On the other...

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Let’s create a more equal world

Last year, ANZ released the 2015 ANZ Women’s Report: Barriers to achieving financial gender equity, highlighting that globally: • Women...

Last year, ANZ released the 2015 ANZ Women’s Report: Barriers to achieving financial gender equity, highlighting that globally: • Women earn up to 36 per cent less than men; • Women represent more than 40 per cent of the world’s labour force but only control a quarter of the world’s wealth; •...

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Improve your retail sales in 20 mins!

Are you truly maximising the shoppers who come into your store? We hate to say it, but probably not. So many...

Are you truly maximising the shoppers who come into your store? We hate to say it, but probably not. So many retailers today are getting distracted by the process of attracting new customers through marketing and promotion that they are forgetting to invest in the vital process of converting the sale...

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ADMA Techmix discount for NRA members

With ever-squeezing margins, retailers need to know about the marketing automation technology that can provide efficiencies needed to delivery...

With ever-squeezing margins, retailers need to know about the marketing automation technology that can provide efficiencies needed to delivery greater return on marketing investment (ROMI). Confused by the complex landscape of marketing technology? ADMA’s Techmix is a new, vendor-neutral event to help marketers understand the plethora of marketing technologies now available...

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Empowering the next generation store associate

The role of a store associate in the retail environment has never been more important as it is today. In...

The role of a store associate in the retail environment has never been more important as it is today. In this digital era, where shoppers have constant and immediate access to all kinds of product information, it is your staff who have the power to add real value when engaging...

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Final call for Rewards for Excellence nominations

Nominations for the National Retail Association’s (NRA) 2016 Rewards for Excellence close this Friday 3 June. Rewards for Excellence is...

Nominations for the National Retail Association’s (NRA) 2016 Rewards for Excellence close this Friday 3 June. Rewards for Excellence is a fantastic opportunity to go for gold and be recognised as a leader within the industry. This awards program is considered amongst the highest of accolades and those that are nominated...

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The recipe for a ‘fit’ Omni-channel retailer has people at it’s core

As consumers demand more inspiring shopping experiences, and we see our retail stores transform from simply ‘stores’ to ‘social...

As consumers demand more inspiring shopping experiences, and we see our retail stores transform from simply ‘stores’ to ‘social hubs’ on an omni-channel purchase journey; store staff are one of a retailer’s most powerful weapons. Not only do they help build genuine human to human relationships with your customers, but...

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2 weeks left to nominate!

Is you CEO a highly regarded leader, a face of the industry and someone who dedicates their time to...

Is you CEO a highly regarded leader, a face of the industry and someone who dedicates their time to the overall improvement of the retail sector, not just the growth of their own business? Does your HR Manager demonstrate excellence through leadership, strategy and their achievement of business outcomes? The National...

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International Labour Organisation illustrates workplace stress impacts

The International Labour Organisation (ILO) has released a detailed report which illustrates the impact of workplace stress on the...

The International Labour Organisation (ILO) has released a detailed report which illustrates the impact of workplace stress on the mental health and the wellbeing of workers. ILO’s Workplace Stress: A collective challenge report found that psychosocial risks are related to "health-related behavioural risk, including heavy alcohol consumption, overweight, less...

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FREE customer service training

Exceptional customer service is a critical element for any business, continually improving skills to achieve peak levels of performance...

Exceptional customer service is a critical element for any business, continually improving skills to achieve peak levels of performance and sales success. One of the most popular training programs the National Retail Association (NRA) offers is the one day Customer Service workshop. More than 350 employees have paOne of the most...

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Are you Australia’s next Medium Retailer of the Year?

The National Retail Association’s (NRA) Rewards for Excellence nominations are closing in just under 4 weeks’ time. Do you have...

The National Retail Association’s (NRA) Rewards for Excellence nominations are closing in just under 4 weeks’ time. Do you have between 20 to 199 employees? If yes, nominate today and your business could be crowned the NRA 2016 Rewards for Excellence Medium Retailer of the Year. This awards program, and in particular...

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Do you invest in your people?

Many businesses implement basic training for new employees, however incorporating training and professional development for employees at each stage...

Many businesses implement basic training for new employees, however incorporating training and professional development for employees at each stage of their career have been proven to save companies money. Addressing weaknesses and upskilling employees not only reduces the risk of time wasting mistakes and lost customers, it also encourages higher...

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Webinar – 7 must know retail trends

Digital is defining retail. Customers have more access than ever with online stores in the palm of their hand...

Digital is defining retail. Customers have more access than ever with online stores in the palm of their hand wherever and whenever they want to shop. Digital influences over 40% of bricks and mortar store visits and it has been shown that the use digital devices increase shoppers order...

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