Can I continue to trade? Only some retail businesses are allowed to be open to the general public. Others are...
Can I continue to trade? Only some retail businesses are allowed to be open to the general public. Others are permitted to operate in a limited capacity, such as providing delivery services and ‘click and collect’ for online orders. If you have a warehouse or distribution centre that dispatches online...
Victorian Government introduces "Permitted Worker Permit" From 11:59pm Wednesday 5 August 2020, the Victorian Government is requiring the close down of...
Victorian Government introduces "Permitted Worker Permit" From 11:59pm Wednesday 5 August 2020, the Victorian Government is requiring the close down of almost all businesses in the state, with the exception of specifically permitted industries and businesses. Please see below for the National Retail Association document outlining affected businesses in metropolitan Melbourne. The Victorian Government...
Imfree gives us the opportunity to target customers who want to engage with us, and other businesses locally. Everyone...
Imfree gives us the opportunity to target customers who want to engage with us, and other businesses locally. Everyone has got a mobile phone and we’re moving more towards digital and less to papers, so it gives us flexibility to move away from our traditional catalogue. People are reading...
Date: Thu, Aug 13, 2020 Time: 1:00 PM - 2:00 PM AEST Retail transformation is nothing new, however it is now...
Date: Thu, Aug 13, 2020 Time: 1:00 PM - 2:00 PM AEST Retail transformation is nothing new, however it is now happening much faster and in more ways than ever before. As we return back to the “new normal”, retail is still guided by fact that the customer is always right....
The National Retail Association (NRA) and Klarna have announced a strategic partnership which will see the peak industry body...
The National Retail Association (NRA) and Klarna have announced a strategic partnership which will see the peak industry body and the global shopping and payments leader help secure a better future for the country’s struggling retail sector. By joining forces, the pair aim to provide research, data, strategic insight and...
Since COVID19 hit, many retailers are forced to transform the way they do business. Uncertainty lurks behind virtually every...
Since COVID19 hit, many retailers are forced to transform the way they do business. Uncertainty lurks behind virtually every business decision being made. Across the nation, the retail sector is in recovery mode as businesses adjust to generation-shaping changes to consumer behavior. Consumers now more than ever are concerned about...
It’s not easy to provide stellar customer service with very little customer contact, but it is absolutely possible Retailers and...
It’s not easy to provide stellar customer service with very little customer contact, but it is absolutely possible Retailers and grocers have been preparing for an increase in online shopping over the past few years by expanding their “buy online, pick up in store” (BOPIS) service and introducing drive-up options...
There are different types of masks available on the market for protection against the spread of COVID-19. Understandably, selecting...
There are different types of masks available on the market for protection against the spread of COVID-19. Understandably, selecting the right mask is new to most retailers, so this article aims to educate you before you buy. In the medical industry, masks are categorised into different levels, which indicate which...
Luemo Workplace Wellbeing and the National Retail Association (NRA) have formed a collaborative partnership to help retail businesses become...
Luemo Workplace Wellbeing and the National Retail Association (NRA) have formed a collaborative partnership to help retail businesses become wellbeing workplaces. Luemo’s General Manager, Margaret Aboody says it is no surprise that smart businesses know an engaged and thriving workforce is a competitive edge. “People do amazing things when they feel...
The overwhelming majority of Australian small business owners (80 per cent) are optimistic their business will survive the COVID-19...
The overwhelming majority of Australian small business owners (80 per cent) are optimistic their business will survive the COVID-19 pandemic; however, if trade doesn’t pick up quickly enough, about half (52 per cent) fear for their long-term survival, according to this year’s Small Business Recovery research commissioned by American...
As retailers across the nation reopen their doors, Aussie shoppers are returning to a drastically different era of retail. Waiting...
As retailers across the nation reopen their doors, Aussie shoppers are returning to a drastically different era of retail. Waiting lines, hand sanitiser stations and temperature checks have many shoppers questioning why they ever braved crowded car parks and noisy food courts to begin with. To top that off, several of...
The world of development and digital can sometimes throw terms and phrases at you that instantly pique your interest....
The world of development and digital can sometimes throw terms and phrases at you that instantly pique your interest. Headless eCommerce, or headless in general, is one of those concepts. One would presume that without a head, something is useless and unthinking. But as you will see, headless eCommerce is...
Recent research by Zebra Technologies shows that the pressure for retailers to avoid out of stocks has never been...
Recent research by Zebra Technologies shows that the pressure for retailers to avoid out of stocks has never been higher. In Zebra’s 2020 Global Shopper Study, a remarkable 39 percent of retail shoppers reported leaving a store without purchasing anything. Why? At least one item they wanted or needed was out...
Firstly, it’s important to understand what cyber security is The key principles of cyber or Information Security is to protect...
Firstly, it’s important to understand what cyber security is The key principles of cyber or Information Security is to protect the confidentiality, integrity and availability of sensitive or critical data. Do I even have any critical data? Critical data is normally proprietary data, or regulatory data such as customer personal information, healthcare...
The National Retail Association (NRA) has today announced a partnership with Imfree, the first ‘PhyGital’ platform that connects local...
The National Retail Association (NRA) has today announced a partnership with Imfree, the first ‘PhyGital’ platform that connects local customers to bricks and mortar stores through a simple mobile app. Imfree transforms local area marketing and promotions by giving retailers the ability to easily create and publish specials and promotions...
You may have heard of Omnichannel marketing or retail. It’s a bit of a buzzword right now. Yet few retailers...
You may have heard of Omnichannel marketing or retail. It’s a bit of a buzzword right now. Yet few retailers have taken the leap to move to an omnichannel framework, let alone understand the concept and its impact on the bottom line. What is it? You’ve most likely got a multichannel framework...