Your guide to industry training and development

Training and Development The NRA training and development team help retailers of all sizes access specialised knowledge and industry-specific expertise...

Training and Development The NRA training and development team help retailers of all sizes access specialised knowledge and industry-specific expertise in order to grow their business. Combining our specialist skills in vocational education and development with extensive retail industry experience, our trainers provide relevant and practical training solutions. Our experience...

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Foundation skills for retail

Low levels of literacy and numeracy does not mean that an individual is not capable of reading or completing...

Low levels of literacy and numeracy does not mean that an individual is not capable of reading or completing workplace maths tasks. Rather it means the reading and numeracy tasks of their job role may, on occasion, be beyond their existing skill level and they may need some additional...

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Helping the next generation transition to work

There are nearly a quarter of a million young Australians out of work, and the number of people starting...

There are nearly a quarter of a million young Australians out of work, and the number of people starting an apprenticeship or traineeship has fallen by 40 per cent over the last three years. The National Retail Association (NRA) has partnered with Busy at Work to deliver the Transition...

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Free training for job-seekers

The National Retail Association, in conjunction with Hardware Australia are pleased to offer free* training to eligible job-seekers looking...

The National Retail Association, in conjunction with Hardware Australia are pleased to offer free* training to eligible job-seekers looking to start a career in hardware. The course aims to provide job-seekers with the skills and knowledge to work effectively in a hardware and customer service environment. This 7 week course consists...

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MEMBER ONLY ARTICLE – Exclusive NORA discount for NRA members

As a valued member of the National Retail Association, we would like to offer you $50 off when booking...

As a valued member of the National Retail Association, we would like to offer you $50 off when booking an event with our industry partners the National Online Retailers Association (NORA). Simply enter the promotional code 47492206 to receive your discount. NORA offers webinars, expeditions and more to educate you...

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Train and retain your staff to be fitter for business

After our last webinar we called for YOU to decide the next topic. From all the ideas submitted, there...

After our last webinar we called for YOU to decide the next topic. From all the ideas submitted, there was one recurring theme: your staff. When it comes to retail, your store staff are a vital component to delivering new types of value by matching the customer problem with the...

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Professional development that works for retailers

One of the most popular training programs the NRA has been delivering in recent years has been the one...

One of the most popular training programs the NRA has been delivering in recent years has been the one day Customer Service workshop.  High staff turnover and a high casual workforce can make suitable professional development programs for retail staff hard to find. This is why over the past year,...

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9 epic case studies to simplify your integrated marketing

How many times have you heard the term 'integrated marketing'? I know I would need more than my fingers and...

How many times have you heard the term 'integrated marketing'? I know I would need more than my fingers and toes to keep count! However, how many of us are actually doing it, and doing it well? In this epic guide to integrated marketing we give you a step-by-step guide to developing...

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Marketing, media and analytics are changing…and fast! Are you ready?

At the National Retail Association (NRA) we understand that your business has a range of professional development needs. To help...

At the National Retail Association (NRA) we understand that your business has a range of professional development needs. To help our members meet their training and professional development requirements, we have partnered with the Association for Data-Driven Marketing and Advertising (ADMA) to deliver their marketing education program. We call it the...

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NRA launches Foundation Skills for Retail web portal

The National Retail Association (NRA) has launched the Foundation Skills for Retail Web Portal, providing free training and professional...

The National Retail Association (NRA) has launched the Foundation Skills for Retail Web Portal, providing free training and professional development resources for language, literacy and numeracy practitioners operating across the Australian retail industry. The portal has been produced by the NRA with the assistance of funding provided by the Australian...

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Free* retail training for all part-time and casual employees!

Do you have any staff you would like to upskill? Take advantage of our special offer! All part-time and casual...

Do you have any staff you would like to upskill? Take advantage of our special offer! All part-time and casual employees are invited to participate in the following workshops at no cost, that’s right FREE*! Customer Service Workshop Being a successful retail salesperson is more than just describing products and services. The National...

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Revised training packages update

The National Retail Association (NRA) has been selected as the industry intelligence provider for the Queensland Government through the VET...

The National Retail Association (NRA) has been selected as the industry intelligence provider for the Queensland Government through the VET Industry Engagement Program. This position gives us the platform to advocate and recommend the reforms our members believe are needed for the retail sector around skills, training and workforce development. You...

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Scholarship funding available to female leaders in the VET sector

Scholarship funding available to female leaders in the VET sector The National Excellence in Educational Leadership Initiative (NEELI) recently announced...

Scholarship funding available to female leaders in the VET sector The National Excellence in Educational Leadership Initiative (NEELI) recently announced that $3,500 scholarships are now available to women in the Vocational Education & Training sector to assist them to participate in the Advanced Leadership Program (ALP) Created to provide tailored development...

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Have you thought about a career in the retail industry?

Retail is a great place to learn transferable work skills and the opportunities are endless when it comes to...

Retail is a great place to learn transferable work skills and the opportunities are endless when it comes to reputable career pathways within retail. The Department of Employment has predicted the creation of around 13,600 new positions state-wide over the next four years in retail - almost 4,800 of those...

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