Managing customer frustration with cashless transactions

Many retailers have implemented store policies against cash transactions to minimise the risk of transferring the COVID-19 virus from one...

Many retailers have implemented store policies against cash transactions to minimise the risk of transferring the COVID-19 virus from one person to another. Researches argue that objects, including polymer banknotes, can remain infectious from anywhere between 6 and 24 hours, depending on the temperature and humidity. If a person is infected,...

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SafeCity Network Brisbane – Retail Crime during COVID-19 recovery

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed...

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed across the National Retail Association's SafeCity Network. Rise in crime on George St and Adelaide St Retailers have reported an increase in aggression, loitering and theft by people who appear to be...

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APCO June sustainability webinar series

The Australian Packaging Covenant Organisation has today released the June schedule for its highly successful Weekly Community Webinar series....

The Australian Packaging Covenant Organisation has today released the June schedule for its highly successful Weekly Community Webinar series. Launched in March, the webinars are designed to bring together professionals across the business, government and environmental communities and help the sustainable packaging community stay connected during lockdown. To date the...

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Queensland waste levy increase to be deferred

An increase to the waste levy that was due to hit July 1st has been set back by six...

An increase to the waste levy that was due to hit July 1st has been set back by six months. The new date for the increase will be the 1st January 2021. The move comes as the Queensland state government looks to assist businesses during the COVID-19 crisis. An overwhelming...

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Approved extended public holiday trading hours in WA

The Western Australian Government has approved an extra four hours of trading for general retail stores in the Perth...

The Western Australian Government has approved an extra four hours of trading for general retail stores in the Perth metropolitan area for the next two public holidays on Monday 1 June 2020 (Western Australia Day) and Monday 28 September 2020 (Queen’s Birthday). These stores will be allowed to open from...

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Hygiene and retail: Do I need to close the changing rooms?

As retail stores reopen, noticeable changes have taken place. To protect the health of workers and customers alike, many...

As retail stores reopen, noticeable changes have taken place. To protect the health of workers and customers alike, many stores have implemented measures to keep in line with social distancing and hygiene practices. This includes limiting the amount of customers in-store, temperature checks before entry, and closing the change...

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SafeCity Network Brisbane – Retail Crime during COVID-19

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed...

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed across the National Retail Association's SafeCity Network. COVID-19 Related Crime Retailers reported an increase in customers becoming aggressive towards staff due to social distancing measures put in place for their safety, deliberately...

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Proportion of retail crime increases during COVID-19

These unprecedented times are already creating new challenges for retailers and communities when it comes to crime. Many customers...

These unprecedented times are already creating new challenges for retailers and communities when it comes to crime. Many customers from across the world have asked us about the impacts that COVID-19 is having and will likely have on retail crime now and in the post-pandemic future. So over the...

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State and territory adoption of 3 step framework for COVIDSafe economy

Today's National Cabinet meeting saw the announcement a three step framework for the road map to a COVIDSafe economy....

Today's National Cabinet meeting saw the announcement a three step framework for the road map to a COVIDSafe economy. We are pleased to note that the roadmap aims for a shift from crisis to recovery by July 2020. The goal is to restore 850,000 jobs in the months ahead....

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SA to ban single-use plastic straws, cutlery, stirrers & EPS foodware

The Single-use and Other Plastic Products (Waste Avoidance) Bill 2020 was introduced to Parliament on 30 April 2020. This...

The Single-use and Other Plastic Products (Waste Avoidance) Bill 2020 was introduced to Parliament on 30 April 2020. This Bill prohibits the sale, supply and distribution of certain single-use plastic products and establishes a framework for adding other products in the future. Key elements of the proposed legislation include: Single-use...

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APCO launches weekly sustainability webinar series

The Australian Packaging Covenant Organisation has launched a new sustainability webinar series to help industry professionals stay connected. The weekly...

The Australian Packaging Covenant Organisation has launched a new sustainability webinar series to help industry professionals stay connected. The weekly APCO Community Meeting events are designed to bring together sustainability experts from across the business, government and environmental communities to explore a range of sustainability ideas. These include packaging specific...

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Can COVID-19 be transferred through food and packaging? We have the facts.

People are, rightfully so, asking about how coronavirus can be transmitted, and the focus is now on food and...

People are, rightfully so, asking about how coronavirus can be transmitted, and the focus is now on food and food packaging. Can buying groceries or getting takeaway pose a risk? According to the World Health Organization, as well as the Australian and New Zealand governments, there is no risk of...

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Last Chance: Have Your Say on the QLD Plastic Pollution Reduction Plan

As part of the "Plastic Pollution Reduction Plan," the Queensland Government is introducing legislation that will allow specific single-use...

As part of the "Plastic Pollution Reduction Plan," the Queensland Government is introducing legislation that will allow specific single-use plastic products to be banned by 1 July 2021, starting with straws, cutlery, plates and stirrers. The Queensland Government is currently seeking feedback on the proposed ban through an online survey...

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McDonald’s announces country-of-origin labelling

McDonald's Australia have announced that they will display the country of origin of the ingredients in their products. From 1...

McDonald's Australia have announced that they will display the country of origin of the ingredients in their products. From 1 July 2018, the adoption of the country of origin food labelling system was mandatory for most foods sold in retail stores, markets and vending machines, whether packaged or unpackaged. The Information...

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Reminder for ANZAC Day trading hours, SA treasurer announces exemptions

The Hon. Rob Lucas, MLC, has announced an exemption to coronavirus trading hours, up to and including Tuesday 19th...

The Hon. Rob Lucas, MLC, has announced an exemption to coronavirus trading hours, up to and including Tuesday 19th May 2020. The exemption applies to non-exempt shops anThe exemption applies to non-exempt shops and essential services in the Greater Adelaide Shopping District, excluding car and boat dealerships. Contact us!d...

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Australian Government rolls out app for coronavirus

In response to the pandemic and the volume of questions from the public, the Australian Government has rolled out...

In response to the pandemic and the volume of questions from the public, the Australian Government has rolled out an official app for immediate download.  The Coronavirus app is available on the App Store and Google Play for free. In a time where there are opinions about the virus everywhere,...

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