Retail industry comes together to tackle customer abuse

Today the NRA will join the Australian Retailers Association (ARA) at the SDA’s second National Customer Abuse & Violence...

Today the NRA will join the Australian Retailers Association (ARA) at the SDA’s second National Customer Abuse & Violence Industry Roundtable. Major employers, industry peak bodies, NGOs and government organisations will join the Roundtable to discuss how Australia can stop this widespread abuse on retail and fast food workers. A panel...

Read More

The South Australian single – use plastic ban

South Australia is leading the way to introduce the first state-wide ban on single-use plastics in Australia. Receiving 3,500...

South Australia is leading the way to introduce the first state-wide ban on single-use plastics in Australia. Receiving 3,500 responses to the Turning the Tide discussion paper, an overwhelming majority were in favour of government taking the lead to increase measures to address a range of single-use plastic products...

Read More

WA’s new container deposit scheme to launch in June 2020

Western Australian Environment Minister Stephen Dawson today announced Western Australia's new container deposit scheme, Containers for Change, will launch...

Western Australian Environment Minister Stephen Dawson today announced Western Australia's new container deposit scheme, Containers for Change, will launch on Tuesday June 2, 2020 following the WA Day long weekend. From June 2, 2020, Western Australians will be able to return and recycle their eligible containers at any Containers for...

Read More

NSW Container Deposit Scheme Refund Mark

With the end of the two-year Return and Earn transition period looming, the National Retail Association encourages businesses to...

With the end of the two-year Return and Earn transition period looming, the National Retail Association encourages businesses to ensure they’re on track to make any necessary changes to eligible cans, labels and barcodes by 1 December 2019. Under the Waste Avoidance and Resource Recovery (Container Deposit Scheme) Regulation...

Read More

Online marketplace held liable for unsafe product

Australian retailers are held to some of the highest standards  of product safety, and they invest substantial resources in...

Australian retailers are held to some of the highest standards  of product safety, and they invest substantial resources in making sure their products are safe. However Australian consumers can unknowingly buy unsafe products from global online marketplaces like Amazon and eBay. The National Retail Association Technical Standards Committee has found numerous...

Read More

02/07/19 Victoria’s e-waste ban now in effect

E-waste – or electronic waste – is growing three times faster than the rate of standard municipal waste. It...

E-waste – or electronic waste – is growing three times faster than the rate of standard municipal waste. It contains many potentially hazardous and valuable materials, which don‘t belong in landfill. In an effort to help protect our environment and recover more precious resources, the Victorian Government has banned all...

Read More

19/06/19 Victorian Govt announces VIC bag ban deadline

The Hon Lily D'Ambrosio MP Minister for Energy, Environment and Climate Change Minister for Solar Homes Media release: Victorian Government Wednesday 19 June Lightweight, single-use...

The Hon Lily D'Ambrosio MP Minister for Energy, Environment and Climate Change Minister for Solar Homes Media release: Victorian Government Wednesday 19 June Lightweight, single-use plastic shopping bags will be banned across Victoria from 1 November this year, under new legislation introduced to parliament today by the Andrews Labor Government. Minister for Environment Lily D’Ambrosio said...

Read More

Victorian bag ban due to come into effect in November

Victorian businesses are being urged to get prepared ahead of the state-wide ban on lightweight plastic shopping bags including...

Victorian businesses are being urged to get prepared ahead of the state-wide ban on lightweight plastic shopping bags including compostable, degradable and biodegradable plastics, which is due to commence from November this year. By the end of this year, all Australian states and territories, except New South Wales, will have...

Read More

People eating ‘a credit card’ of plastic each week, new study reveals

A new study finds on average people could be ingesting approximately 5 grams of plastic every week, which is...

A new study finds on average people could be ingesting approximately 5 grams of plastic every week, which is the equivalent weight of a credit card. By: Dr Thava Palanisami The analysis No Plastic in Nature: Assessing Plastic Ingestion from Nature to People prepared by Dalberg, based on a study commissioned...

Read More

Election 2019 – what is means for businesses and retail

Both sides have finalised their major announcements in the Federal Election campaign, and the two leaders will spend the...

Both sides have finalised their major announcements in the Federal Election campaign, and the two leaders will spend the closing days touring marginal seats and pressing home their respective messages. For the Prime Minister Scott Morrison, the focus will continue to be on economic management and responsible management of...

Read More

NRA Technical Standards Committee

The National Retail Association is leading the way in an ever-changing regulatory environment by providing important opportunities for discussion,...

The National Retail Association is leading the way in an ever-changing regulatory environment by providing important opportunities for discussion, reflection and future planning action. One such opportunity is the NRA’s Technical Standards Committee, where a group of quality assurance and product compliance specialists regularly come together representing many of...

Read More

SafeCity Network encourages increased crime reporting

Project update - 12 months since launch SafeCity Network encourages increased crime reporting The National Retail Association's SafeCity Network aims to...

Project update - 12 months since launch SafeCity Network encourages increased crime reporting The National Retail Association's SafeCity Network aims to engage retailers in Brisbane CBD and Fortitude Valley about retail crime and crime reporting to discover the real-world issues facing retailers and to encourage retailers to participate in a trial...

Read More

30/03/19 Safety warning notice – button batteries

COMMONWEALTH OF AUSTRALIA COMPETITION AND CONSUMER ACT 2010 SAFETY WARNING NOTICE Pursuant to paragraph 129(1)(b) of Schedule 2 of the Competition and Consumer...

COMMONWEALTH OF AUSTRALIA COMPETITION AND CONSUMER ACT 2010 SAFETY WARNING NOTICE Pursuant to paragraph 129(1)(b) of Schedule 2 of the Competition and Consumer Act 2010, I, Stuart Robert, Assistant Treasurer, publish this notice to warn of possible risks involved in the use of the consumer goods of the kind specified below. Particulars of the consumer...

Read More

How to conduct better product recalls

Product recall situations can happen to any business. It’s too late to know whether your trading partners are prepared...

Product recall situations can happen to any business. It’s too late to know whether your trading partners are prepared to act once a product needs to be removed from the marketplace. You need to understand what your partners need and what you need from them. Consumers expect faulty products to...

Read More

Is the customer always right? Understanding customer misbehaviour and violence in the workplace

Written by Sooraj Sidhu, Workplace Advisor and Lindsay Carroll, Legal Practice Director, NRA Legal. Customer misbehaviour, aggression and violence continues...

Written by Sooraj Sidhu, Workplace Advisor and Lindsay Carroll, Legal Practice Director, NRA Legal. Customer misbehaviour, aggression and violence continues to be a challenge for employers and employees in the retail and fast food industries. Last year, the Shop Distributive and Allied Employees Association (SDA) shed light on this burgeoning issue,...

Read More

NRA launches National Sustainability Committee

The NRA will launch the National Retail Association Sustainability Committee in February this year to bring together sustainability experts...

The NRA will launch the National Retail Association Sustainability Committee in February this year to bring together sustainability experts from across the retail industry to share, discuss and advance developments impacting our environment and consumer opinion. The NRA has a long history of offering retailers an opportunity to come together...

Read More