Retailers call for greater sexual harassment prevention resourcing

Peak industry body the National Retail Association has said the industry needs greater resourcing and consistent legislation to prevent...

Peak industry body the National Retail Association has said the industry needs greater resourcing and consistent legislation to prevent sexual harassment towards retail staff. A review by the Victorian Equal Opportunity and Human Rights Commission revealed some businesses are inadequately positioned to uphold the state’s unique laws that make sexual...

Read More

Record $2 billion losses for Australians to scams

Latest data from ACCC’s Scamwatch shows Australians have lost a record amount of over $2 billion to scams in...

Latest data from ACCC’s Scamwatch shows Australians have lost a record amount of over $2 billion to scams in 2021. Payment redirection, or business email compromise, impacted businesses the most with combined losses of $227 million in 2021. In a payment redirection scam, scammers impersonate a business or its employees via...

Read More

Trends in ORC in Australia and New Zealand

By Kaye Harding   In March 2022, Auror brought together AP/LP professionals from all over the world at our inaugural Auror...

By Kaye Harding   In March 2022, Auror brought together AP/LP professionals from all over the world at our inaugural Auror Connect event. We heard from two leading retailers who are addressing ORC with Auror, along with some eye-opening insights and trends on retail crime globally. These included over US$91million in prevented...

Read More

Have your say on the recent changes to the Youth Justice Act 1992

As an important stakeholder to the Youth Justice Reforms Review, the National Retail Association is calling all Queensland residents...

As an important stakeholder to the Youth Justice Reforms Review, the National Retail Association is calling all Queensland residents to participate in a survey or interview to express your views about whether recent legislative changes are on track to achieving Queensland Government objectives to tackle serious and repeat offending...

Read More

ACT Government pushes to be first in raising age of criminal liability to 14

The ACT Government has become the first to support raising the age of criminal responsibility from 10 to 14....

The ACT Government has become the first to support raising the age of criminal responsibility from 10 to 14. ACT Attorney-General Shane Rattenbury is pushing for bringing the reform before the Legislative Assembly as early as the end of 2021. The ACT Government commissioned a 6-month independent review on the...

Read More

Retailers seeing increase in product de-tagging and criminal preparedness

Retailers should be aware that offenders are coming equipped to steal with bag checks increasingly finding portable de-taggers, knives,...

Retailers should be aware that offenders are coming equipped to steal with bag checks increasingly finding portable de-taggers, knives, and even bolt cutters.    Retailers have reported to the National Retail Association during recent engagements the following findings:   One retailer reported approaching an individual in the change room after smelling burnt...

Read More

SafeCity Network Crime Alert: Counterfeit banknotes on the rise

Retailers have reported a rise in the frequency and quality of counterfeit bank notes. The busy Christmas shopping season...

Retailers have reported a rise in the frequency and quality of counterfeit bank notes. The busy Christmas shopping season is prime time for counterfeit notes to pass through without detection as staff don't have the time to check. Though fake $50 notes remain the most popular, with the release of...

Read More

NRA pushes for dedicated taskforce after police topple retail crime syndicate seizing baby formula, vitamins and more

New South Wales Police have arrested a 53-year-old man at a shopping centre carpark in Auburn today as part...

New South Wales Police have arrested a 53-year-old man at a shopping centre carpark in Auburn today as part of an investigation into an organised retail theft syndicate operating across Sydney. Police raided a home in Greystanes and a secondary storage facility in Homebush where another 40-year-old man was arrested....

Read More

SafeCity Network: Brisbane CBD retailers alarming reports of youth chroming, assaults and harassment

The following trends in retail crime have been witnessed by Brisbane retailers of the past few weeks, as relayed...

The following trends in retail crime have been witnessed by Brisbane retailers of the past few weeks, as relayed across the National Retail Association's SafeCity Network. Retailers in Brisbane should be aware of an alarming trend of youths shoplifting Rexona aerosol cans for chroming purposes (the act of inhaling household...

Read More

SafeCity Network: Brisbane shopping centre experiencing major increase in crime

Retailers in a major inner-city Brisbane shopping centre are bearing the brunt of a recent community housing initiative moving...

Retailers in a major inner-city Brisbane shopping centre are bearing the brunt of a recent community housing initiative moving vulnerable people from a city residence to accommodation previously used as student housing. We understand that these residents are experiencing hardship and everyone is entitled to, and indeed deserves, safe housing....

Read More

SafeCity Network: Shoplifting and drug- or alcohol-affected antisocial behaviour becoming the norm?

The National Retail Association recently visited two major inner-city suburban street precincts and found vastly different retailer sentiment towards...

The National Retail Association recently visited two major inner-city suburban street precincts and found vastly different retailer sentiment towards crime and customer aggression. Precinct A: Retailers believe their close proximity to Centrelink, probation and parole offices, multiple employment agencies and a methadone clinic can be linked to their rampant shoplifting...

Read More

SafeCity Network Brisbane – Shopping Centres versus CBD crime

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed...

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed across the National Retail Association's SafeCity Network. The National Retail Association recently visited a major shopping centre in Brisbane and has found crime has been comparatively lower than in the CBD. Shopping...

Read More

Managing customer frustration with cashless transactions

Many retailers have implemented store policies against cash transactions to minimise the risk of transferring the COVID-19 virus from one...

Many retailers have implemented store policies against cash transactions to minimise the risk of transferring the COVID-19 virus from one person to another. Researches argue that objects, including polymer banknotes, can remain infectious from anywhere between 6 and 24 hours, depending on the temperature and humidity. If a person is infected,...

Read More

SafeCity Network Brisbane – Retail Crime during COVID-19 recovery

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed...

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed across the National Retail Association's SafeCity Network. Rise in crime on George St and Adelaide St Retailers have reported an increase in aggression, loitering and theft by people who appear to be...

Read More

SafeCity Network Brisbane – Retail Crime during COVID-19

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed...

The following trends in retail crime have been witnessed by Brisbane retailers over the past few weeks, as relayed across the National Retail Association's SafeCity Network. COVID-19 Related Crime Retailers reported an increase in customers becoming aggressive towards staff due to social distancing measures put in place for their safety, deliberately...

Read More

Proportion of retail crime increases during COVID-19

These unprecedented times are already creating new challenges for retailers and communities when it comes to crime. Many customers...

These unprecedented times are already creating new challenges for retailers and communities when it comes to crime. Many customers from across the world have asked us about the impacts that COVID-19 is having and will likely have on retail crime now and in the post-pandemic future. So over the...

Read More