SafeCity Network encourages increased crime reporting

Project update - 12 months since launch SafeCity Network encourages increased crime reporting The National Retail Association's SafeCity Network aims to...

Project update - 12 months since launch SafeCity Network encourages increased crime reporting The National Retail Association's SafeCity Network aims to engage retailers in Brisbane CBD and Fortitude Valley about retail crime and crime reporting to discover the real-world issues facing retailers and to encourage retailers to participate in a trial...

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Is the customer always right? Understanding customer misbehaviour and violence in the workplace

Written by Sooraj Sidhu, Workplace Advisor and Lindsay Carroll, Legal Practice Director, NRA Legal. Customer misbehaviour, aggression and violence continues...

Written by Sooraj Sidhu, Workplace Advisor and Lindsay Carroll, Legal Practice Director, NRA Legal. Customer misbehaviour, aggression and violence continues to be a challenge for employers and employees in the retail and fast food industries. Last year, the Shop Distributive and Allied Employees Association (SDA) shed light on this burgeoning issue,...

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Retailers urged to be vigilant against shoplifting raids by the Christmas Grinch

The National Retail Association (NRA) is urging retailers to be vigilant when it comes to shoplifting raids from thieving...

The National Retail Association (NRA) is urging retailers to be vigilant when it comes to shoplifting raids from thieving customers acting as a Christmas Grinch during the festive season. NRA Manager of Industry Policy David Stout said the busy Christmas period leaves retailers vulnerable to shoplifters and that it was...

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Message from the CEO – 13 November 2018

The Australian retail sector is now just days away from the commencement of the official Christmas trade period, encompassing...

The Australian retail sector is now just days away from the commencement of the official Christmas trade period, encompassing the second half of November and all of December. In recent weeks I’ve used the CEO column to provide helpful hints on how to maximise sales and ensure that your business...

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Free Crime Update Workshop for Brisbane retailers

All members of the NRA SafeCity Network are invited to come along to the next Retail Crime Update meetings. In this one-hour meeting,...

All members of the NRA SafeCity Network are invited to come along to the next Retail Crime Update meetings. In this one-hour meeting, the NRA will provide an update on current crime trends occurring in the Brisbane area and invite all retailers to share their experiences of the crime affecting their business. This is...

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What is the future of Loss Prevention?

Our very own CEO, Dominique Lamb, joins a panel of experts in this OnDemand webinar on The Future of...

Our very own CEO, Dominique Lamb, joins a panel of experts in this OnDemand webinar on The Future of Loss Prevention. This is a key topic of interest for all retailers across industries at the moment, partly due to the Global Retail Theft Barometer’s recent stats on how retail...

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Retailers band together to combat scammers

Brisbane CBD and Fortitude Valley retailers will band together next week, in the Australia-first, National Retail Association (NRA) SafeCity...

Brisbane CBD and Fortitude Valley retailers will band together next week, in the Australia-first, National Retail Association (NRA) SafeCity Network trial to share their experiences of retail crime, on the back of a spate of scammer incidents in Brisbane and the Gold Coast. NRA Policy Manager David Stout said that...

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Technology waging a new war on retail theft

Dominique Lamb was recently featured on RetailBiz as part of a series of monthly columns with the NRA. Here she discusses...

Dominique Lamb was recently featured on RetailBiz as part of a series of monthly columns with the NRA. Here she discusses a topic all retailers deal with—theft—and shares a new initiative that will help retailers report and share information about crime.  Hands up if you’re a retailer who’s never experienced any form...

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CrimeStoppers Annual Results Day

The following article was written by CrimeStoppers. On Monday 12 February 2018, CrimeStoppers announced the Annual Results Celebration Day and...

The following article was written by CrimeStoppers. On Monday 12 February 2018, CrimeStoppers announced the Annual Results Celebration Day and release via their digital platforms and the media specific data about their program activities in 2017. For every successful report submitted to the Queensland Police Service by Crime Stoppers in 2017, an...

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The hidden costs of retail crime

A case study on retail crime, by the National Retail Association Did you know that retail crime, such as shoplifting,...

A case study on retail crime, by the National Retail Association Did you know that retail crime, such as shoplifting, robbery and vandalism, costs Australian businesses up to $9 billion each year? Retail crime costs us all. Every single incident erodes profitability for business, increases the cost of goods to consumers,...

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ASBFEO Releases Small Business Cyber Security Guide

By Australian Small Business and Family Enterprise Ombudsman A Cyber Security Best Practice Guide has been developed to help busy...

By Australian Small Business and Family Enterprise Ombudsman A Cyber Security Best Practice Guide has been developed to help busy small business operators understand the risks and how to prevent cyber attacks. The Australian Small Business and Family Enterprise Ombudsman published the guide after research showed 60 per cent of small...

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High-tech bid to fight retail crime in the Brisbane CBD

Brisbane retailers are teaming up with the Brisbane City Council and Crime Stoppers in a high-tech bid to stamp...

Brisbane retailers are teaming up with the Brisbane City Council and Crime Stoppers in a high-tech bid to stamp out crime in the CBD and Fortitude Valley. The National Retail Association’s SafeCity Network will be switched on in March next year, thanks to backing from the Federal Government’s Safer Streets...

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8 High-Risk Loss Prevention Scenarios Every Retailer Should Monitor

With retail loss being on the rise globally – Australian estimates are sitting at 4.5 billion annually, and growing...

With retail loss being on the rise globally – Australian estimates are sitting at 4.5 billion annually, and growing – the problem is snowballing out of control.Loss Prevention Scenarios Every Retailer Should Monitor like employee fraud, training gaps & operational inefficiencies estimated to cost retailers. Try it! The issue is...

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Retailer scammers are out in force in SA

Keeping on top of retail fraud is a never-ending battle. The South Australian Police Force has uncovered yet another...

Keeping on top of retail fraud is a never-ending battle. The South Australian Police Force has uncovered yet another retail and consumer con this week and is calling on all retailers to be on high alert, and make immediate contact if they sense something suspicious. Scammers have been buying items...

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Message from the CEO: 26 September 2017

Last week, the Reserve Bank of Australia (RBA) began rolling out the new $10 note into the Australian economy,...

Last week, the Reserve Bank of Australia (RBA) began rolling out the new $10 note into the Australian economy, equipped with a raft of security measures to safeguard against counterfeiting. Just like with new $5 note introduced 12 months ago, the flashy new note features a clear window from top-to-bottom,...

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How technology can reverse the retail shrinkage trend

Retail shrinkage – that is, loss due to theft, employee fraud, or admin errors – is on the rise,...

Retail shrinkage – that is, loss due to theft, employee fraud, or admin errors – is on the rise, not only in Australia but globally. According to Global Retail Theft Barometer’s figures, shoplifting or theft accounts for 38% of loss, with 16% due to admin error and a startling...

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