NRA’s Jo Maxwell steps into new role as National Relationship Manager

Jo Maxwell’s a born and bred retailer, and often jokes about racing home from school when she was as...

Jo Maxwell’s a born and bred retailer, and often jokes about racing home from school when she was as young as seven to hang out in a family friend’s corner store, and learn the tricks of the trade. Fast forward a few decades, and those old-fashioned customer service and people...

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How to Prepare for Public Holiday Sickies

Written by Sid Sidhu and Emma Treherne of NRA Legal The holiday season is well and truly upon us and...

Written by Sid Sidhu and Emma Treherne of NRA Legal The holiday season is well and truly upon us and brings with it a number of public holidays that can be difficult to manage in the retail environment. With many public holidays falling on a week day this year, you...

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SDA bids to end retail violence against workers

by Inside Retail The Shop, Distributive and Allied Employees Association will hold a national industry roundtable in March 2018, to...

by Inside Retail The Shop, Distributive and Allied Employees Association will hold a national industry roundtable in March 2018, to progress its campaign of ending abuse and violence towards retail and fast food workers. After launching its campaign in response to SDA research involving 6,000 retail and fast food workers –...

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The Impacts of Wireless Technology in the Workplace

By Roubler Business procedures have seen a mammoth amount of change over the past few years. Technological advancements have played...

By Roubler Business procedures have seen a mammoth amount of change over the past few years. Technological advancements have played the major role in this change, alongside shifting expectations from customers. Today, any company that means business is armed with a flurry of technologies that streamline their everyday procedures. Wireless technology...

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Hundreds of thousands of shoppers expected as Westfield extends Christmas hours

Time-poor shoppers who’ve left knocking over their Christmas lists until the last minute will be able to shop till...

Time-poor shoppers who’ve left knocking over their Christmas lists until the last minute will be able to shop till they drop right up until Christmas Eve, after Westfield today rolled out extended, state-wide trading hours. Scentre Group Regional Manager Richard Heinz said hundreds of thousands of people would flock into...

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Australian retailers getting on with the job, as Amazon finally out of the starter’s blocks

The National Retail Association has today praised the Australian retail industry for its innovative approach to overcoming the red...

The National Retail Association has today praised the Australian retail industry for its innovative approach to overcoming the red tape, cost and logistical challenges unique to the Australian marketplace, on the back of today’s much-anticipated, but underwhelming, launch of Amazon Australia. NRA Chief Executive Dominique Lamb said Australian retailers were...

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October ABS figures show retail in solid position for Christmas

Today the Australian Bureau of Statistics (ABS) released its retail figures for October which show an increase in retail...

Today the Australian Bureau of Statistics (ABS) released its retail figures for October which show an increase in retail turnover of 0.5 per cent, seasonally adjusted. NRA CEO Dominique Lamb said that the figures show that retail is awakening from its slumber following sluggish results in previous months. “Australian retail had...

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Google’s hints and tips to help you win customers this season

The holiday season is an important time of year for both consumers and retailers. For consumers, it’s their chance to...

The holiday season is an important time of year for both consumers and retailers. For consumers, it’s their chance to find the best deals on gifts for family and friends, and maybe even pick up something for themselves. For retailers like you, it’s the largest sales period of the year! Check...

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Future trends in “bricks and mortar” retail

Written by Collin Freeman, Space Planning Concepts Retail is constantly changing and evolving. The challenge for retailers is to try and...

Written by Collin Freeman, Space Planning Concepts Retail is constantly changing and evolving. The challenge for retailers is to try and anticipate how to deal with these changes, and building in factors that could make allowances. Retail businesses can use various channels to deliver products and services to the end customer. The big...

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Rapid change in retail environment drives first associations partnership

Australia’s two leading retail industry groups have joined forces to help retailers move in response to the rapidly changing...

Australia’s two leading retail industry groups have joined forces to help retailers move in response to the rapidly changing business environment. Australia’s largest and most representative retail industry group, the National Retail Association, and the established business network connecting and supporting online retailers, NORA, have today announced a national-first partnership. The...

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Ready to smash your business goals?

Do you want to be easily found online when people are looking for a business like yours? News Xtend are...

Do you want to be easily found online when people are looking for a business like yours? News Xtend are ready to kick start each individual retailer’s digital marketing - including getting you found on Search engines, starting a conversation on Social media and delivering your message when and where...

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FINAL CALL: Women’s Leadership Development Scholarship

Women currently working in the retail sector have a final opportunity to register their interest in a scholarship worth...

Women currently working in the retail sector have a final opportunity to register their interest in a scholarship worth up to $8,000 to support participation in an accredited leadership development program. Funding must be apportioned by the end of 2017 and it is unsure when these grants will be available...

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Screenshots: the new window shopping for busy consumers

Love her or loathe her, Kim Kardashian West is certainly shaking up how the world does business. The reality star...

Love her or loathe her, Kim Kardashian West is certainly shaking up how the world does business. The reality star has this week launched ScreenShop, an app that allows you to screenshot fashion you’ve fallen in love with on Instagram, and then find similar pieces in your price range. Kim KW...

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Nominations open for 2018 Veterans’ Employment Program Awards

The National Retail Association is proud to support the 2018 Veterans’ Employment Awards. The Awards recognise the achievements of...

The National Retail Association is proud to support the 2018 Veterans’ Employment Awards. The Awards recognise the achievements of businesses and other organisations in creating employment opportunities for veterans and spouses of serving Australian Defence Force (ADF) members, and veterans who have made a significant contribution to their workplace. The...

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RETAILERS IN FOR A $48bil, PRE-CHRISTMAS WINDFALL

The National Retail Association (NRA) has today predicted consumers are on track to drop a hefty $48 billion on...

The National Retail Association (NRA) has today predicted consumers are on track to drop a hefty $48 billion on festive cheer, during the busiest time of year for the nation’s retailers. NRA CEO Dominique Lamb said despite sluggish retail spending, Aussie retailers will be run off their feet from next...

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What goes into creating a Retail Concept?

There often seems to be confusion between what is a retail concept and retail design – or sometimes even...

There often seems to be confusion between what is a retail concept and retail design – or sometimes even more confusing when reference is made to a design concept. A retail concept is really about combining a whole range of ideas and aspects, with design being one of these. Some aspects...

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