The 2016 CENSUS: A Reality Check

Written by MarketMap Is language really a barrier when speaking to each other, or is how we speak to each...

Written by MarketMap Is language really a barrier when speaking to each other, or is how we speak to each other the real barrier? These are some things retailers should think about when communicating with customers. Why does Chen feel that Sue doesn’t really understand her? Why does Mary’s boss not understand...

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The Retail Panel: Does junk mail work?

Mornings with Steve Austin, ABC Steve Austin's Retail Panel segment welcomes Senior Lecturer in Advertising, Marketing and PR at QUT...

Mornings with Steve Austin, ABC Steve Austin's Retail Panel segment welcomes Senior Lecturer in Advertising, Marketing and PR at QUT Edwina Luck, Brand Audit founder Christine Moody and Gary Mortimer Associate Professor at QUT Business School to this week's episode. Agenda: As a retailer, what is a better investment for your...

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The real cost of surcharging

Written by Dominique Lamb, CEO, NRA Adding a surcharge to card payments is a contentious business practice. Generally speaking, it...

Written by Dominique Lamb, CEO, NRA Adding a surcharge to card payments is a contentious business practice. Generally speaking, it needlessly annoys customers and compromises loyalty to your business. That’s why most businesses don’t surcharge. From September 1 this year, the Reserve Bank’s new surcharging rules will apply to small and...

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100 Years of Wallace Bishop!

This month marks the 100th anniversary of Wallace Bishop, first opening in 1917. Few companies these days can claim to...

This month marks the 100th anniversary of Wallace Bishop, first opening in 1917. Few companies these days can claim to have been owned and managed by the same family for 100 years. Wallace Bishop has been doing so, with outstanding success, since 1917. A much-loved icon of the jewellery world,...

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Is the retailer of the future just an enhanced version of the retailer of the past?

Written by Lisa Carter, SAS Group Multinational finance company Goldman Sachs has this week dispelled the ‘retail apocalypse’, and offered...

Written by Lisa Carter, SAS Group Multinational finance company Goldman Sachs has this week dispelled the ‘retail apocalypse’, and offered up several reasons physical retail stores can, and will, live on in the increasingly dominant digital landscape. Analyst Matthew Fassler told the US media that many retailers are simply stuck in...

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Good360: the charitable solution to excess goods in your warehouse

Do you have aging models or end of season stock sitting in a warehouse collecting dust and costing you...

Do you have aging models or end of season stock sitting in a warehouse collecting dust and costing you money? Good360 could be your solution.  Good360 is a one stop solution for retailers to donate excess brand new goods to charities and not-for-profits to help Australians in need. Click here to hear...

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June ABS figures show signs of strengthening retail sector

The Australian Bureau of Statistics (ABS) has today released its retail trade figures for June 2017 which show signs...

The Australian Bureau of Statistics (ABS) has today released its retail trade figures for June 2017 which show signs of a strengthening retail industry, after 12 months of softened growth. According to the ABS, the seasonally adjusted trend rose a slight 0.3 per cent in seasonally adjusted terms from the...

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Why Amazon won’t be Australian retail’s Kodak moment

Written by Lisa Carter, SAS Group There are a whopping 1,753 shopping centres around Australia (one of the highest numbers...

Written by Lisa Carter, SAS Group There are a whopping 1,753 shopping centres around Australia (one of the highest numbers per capita than any other developed country) as at August 2015, according to the Urbis Australian Shopping Centre Industry Report. And listening to the pundits, you can’t help but feel a...

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BDO: How banks and alternative lenders can work together

Traditional vs non-bank funding for SMEs The following article was written by Peter Winterflood, Partner, Advisory at BDO Has traditional bank...

Traditional vs non-bank funding for SMEs The following article was written by Peter Winterflood, Partner, Advisory at BDO Has traditional bank funding become a sticking point for your business? Small to medium enterprises (SMEs) are often looking for alternatives to traditional bank funding. There are many new participants, some of which are...

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NRA partners with Brisbane Fashion Month for Creative Fashion Awards

Anthony Leigh Dower, Suzie Lightfoot, Darb Couture. Mention these names in Brisbane and one event springs to mind –...

Anthony Leigh Dower, Suzie Lightfoot, Darb Couture. Mention these names in Brisbane and one event springs to mind – the RAQ Fashion Design Awards. The inaugural awards, sponsored by the then Retail Association of Queensland represented the epitome of Queensland style, showcasing the glamorous and glitzy collections of emerging designers...

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Are franchisees funding holidays with your franchise fees?

While most franchisees are honest and responsible business owners, it’s no wonder that some master franchisors tear their hair...

While most franchisees are honest and responsible business owners, it’s no wonder that some master franchisors tear their hair out when it comes to tracking and monitoring suspicious activity within their franchise network. From scenarios such as high levels of voiding to underreporting of sales, there are many ways...

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Simple strategies to consistently grow your retail business

By Joanna Arhontis We get it! Retail can be hard work and growing your business when you are already at...

By Joanna Arhontis We get it! Retail can be hard work and growing your business when you are already at full stretch can seem impossible, but we have some good news for you. When you are trying to improve your business, sometimes it can be the simplest and most cost...

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MarketMap Webinar: How can the 2016 CENSUS data help your business?

The 2016 CENSUS has been released. It reaches about 95% of all Australians in the only true national scale...

The 2016 CENSUS has been released. It reaches about 95% of all Australians in the only true national scale population survey and it really can help grow your business. That is: It can help you find new customers and target the right products/services to them It can help you...

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Brick and mortar stores are not dead, just different

By Joanna Arhontis, The New Retail Revolution There is all this talk on the street that traditional brick and mortar...

By Joanna Arhontis, The New Retail Revolution There is all this talk on the street that traditional brick and mortar retail stores are dying with many sadly closing their doors in recent months. It is true that retailers are being hit hard throughout the nation, and indeed across the globe, as...

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Retail Figures Remain Steady According to ABS Stats for May

The Australian Bureau of Statistics (ABS) retail trade figures for May 2017 has shown a steady rise of 0.6%...

The Australian Bureau of Statistics (ABS) retail trade figures for May 2017 has shown a steady rise of 0.6% turnover, seasonally adjusted. NRA CEO Dominique Lamb said that while retail was experiencing a quiet period, the industry remains in steady shape and should continue to pick up following the introduction...

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Plastic bag ban good for business

Endangered wildlife, starving coral and plastic bags – why we’re backing the Qld Govt’s stand against pollution Deloitte economists have this...

Endangered wildlife, starving coral and plastic bags – why we’re backing the Qld Govt’s stand against pollution Deloitte economists have this week flagged Queensland’s prized Great Barrier Reef as ‘too big to fail’, with a total asset value of more than $56 billion, or more than 12 times that of the...

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