Small businesses may be eligible for disaster assistance

QUEENSLAND Minister for Justice Michael Keenan and Queensland Minister for Police, Fire and Emergency Services Mark Ryan announced disaster assistance...

QUEENSLAND Minister for Justice Michael Keenan and Queensland Minister for Police, Fire and Emergency Services Mark Ryan announced disaster assistance in response to Tropical Cyclone Debbie that has affected twenty-eight local government areas in Queensland. Minister Keenan said the assistance is being provided through the jointly funded Commonwealth-State Natural Disaster Relief...

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Handling disasters from a retail leasing perspective

by Kyle Swain, The Leasing Department  The catastrophic damage caused by Cyclone Debbie across Queensland and northern NSW in the...

by Kyle Swain, The Leasing Department  The catastrophic damage caused by Cyclone Debbie across Queensland and northern NSW in the last week has been devastating for so many families and business owners. Unfortunately, many retail businesses never recover from these natural disasters. Those who do, often struggle under the weight of...

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February Retail Figures Show Narrow Growth

The Australian Bureau of Statistics (ABS) retail trade figures for February released today show negligible change from the previous...

The Australian Bureau of Statistics (ABS) retail trade figures for February released today show negligible change from the previous month, indicating that the retail sector is still operating in a challenging environment. According to the ABS, the seasonally adjusted trend estimate fell 0.1 per cent in February. In trend terms,...

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9 benefits of using data to create loyalty

by Tim O’Grady, knowITall Loyalty Systems What is the one word that can make all the difference to a loyalty...

by Tim O’Grady, knowITall Loyalty Systems What is the one word that can make all the difference to a loyalty program’s success? Answer: Data…not data for the sake of it, rather data that leads to insights that are actioned for business acceleration. The following data sources gathered through a loyalty program and...

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Retailers call for respect for independent umpire, as Labor moves to overrule FWC penalty rates decision

MEDIA RELEASE The National Retail Association (NRA) has warned that Labor’s private members bill, introduced to parliament today to block...

MEDIA RELEASE The National Retail Association (NRA) has warned that Labor’s private members bill, introduced to parliament today to block the Fair Work Commission’s reduction in Sunday penalty rates, sets a dangerous precedent for all independent ruling bodies across the nation. NRA CEO Dominique Lamb said that leveraging political interests to...

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9 steps to a profitable loyalty program

Moving from basket case to basket size - the 9 steps to a profitable loyalty program. by Tim O'Grady, KnowitAll...

Moving from basket case to basket size - the 9 steps to a profitable loyalty program. by Tim O'Grady, KnowitAll Loyalty Systems One of the main objectives of a loyalty program is to motivate members to buy more when they are shopping, what is often termed “increase their basket size”. This...

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Forbes ‘under-the-radar’ trends for 2017

Source: Forbes Forbes recently published their seven "under-the-radar" trends for 2017 in terms of retail. Bryan Pearson asked retailers "What do...

Source: Forbes Forbes recently published their seven "under-the-radar" trends for 2017 in terms of retail. Bryan Pearson asked retailers "What do you predict will be the stealth trends of 2017?" Here's what they noted: The Menaissance: “We will continue to see men take the lead in spend(ing). Already, for the first time ever,...

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More than 1500 Queenslanders assisted Back to Work

The Queensland Government’s assistance program for regional Queensland employers to take on new staff has put more than 1500...

The Queensland Government’s assistance program for regional Queensland employers to take on new staff has put more than 1500 staff 'Back to Work'. The $100 million Back to Work program has already assisted 1557 Queenslanders into jobs in the state’s regions, with another 300 applications pending assessment. Significantly, 541 of those...

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Solid start to 2016 for retail, but NRA urge government to back FWC decision

MEDIA RELEASE March 6, 2017 The Australian Bureau of Statistics (ABS) has today released its retail trade figures for January 2017,...

MEDIA RELEASE March 6, 2017 The Australian Bureau of Statistics (ABS) has today released its retail trade figures for January 2017, which demonstrate a solid increase of 3.2 per cent on the January 2016 figures. NRA CEO Dominique Lamb said the figures represented a promising sign to the start of 2017 for...

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Graeme Watson headlines NRA forums in March

Former Vice President of the Fair Work Commission, the Hon. Graeme Watson, will headline the NRA's new forum series, State...

Former Vice President of the Fair Work Commission, the Hon. Graeme Watson, will headline the NRA's new forum series, State of the Retail Nation, this month – speaking candidly about his recent resignation after more than a decade presiding over industrial relations issues in aviation, ports, maritime, oil, gas, hospitality, and...

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Menu labelling laws kick in for QLD

Food labelling in the spotlight for Qld’s fast food and snack chains This time last year, the Palaszczuk Government...

Food labelling in the spotlight for Qld’s fast food and snack chains This time last year, the Palaszczuk Government passed the Health Legislation Amendment Bill, giving food businesses 12 months to introduce the kilojoule content of their food and drinks into their point-of-sale materials. As of 25 March, the new legislation...

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Vulnerable Workers’ Bill

MEDIA RELEASE March 1, 2017 Retailers fearful legislation introduced today could spell the end for struggling SMEs The National Retail Association (NRA)...

MEDIA RELEASE March 1, 2017 Retailers fearful legislation introduced today could spell the end for struggling SMEs The National Retail Association (NRA) has today expressed serious concerns about new provisions in the Vulnerable Workers Bill being introduced to Parliament today, making franchisors responsible for underpayment of labour within their franchisee network, and...

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New funding for hiring young people

jobactive PaTH starts April 1st Retail is an important industry for young people seeking an entry-level job. Retail is the...

jobactive PaTH starts April 1st Retail is an important industry for young people seeking an entry-level job. Retail is the industry most likely to employ a young person and teach them transferable employability skills. jobactive PaTH is a new national program being introduced by the Australian Government which is designed to...

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Are loyalty programs worth the effort?

by Tim O'Grady, KnowITALL Loyalty Systems Are loyalty programs worth the effort? Let's examine both sides of the argument... The believers For those...

by Tim O'Grady, KnowITALL Loyalty Systems Are loyalty programs worth the effort? Let's examine both sides of the argument... The believers For those businesses who are believers, the reasons they believe are driven by two critical business growth outcomes: More spend by members vs non members (up to 40% more) PLUS More visits by...

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New Australian $10 Note

The Reserve Bank of Australia (RBA) has revealed the design of a new, state-of-the-art $10 bill, due to be...

The Reserve Bank of Australia (RBA) has revealed the design of a new, state-of-the-art $10 bill, due to be released in September. The prime reason for the introduction of the new bill is to guard against counterfeit money, with the RBA steadily upgrading all cash notes in a bid to...

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Retail 5.0: Check-out the Future

EVENT: BRISBANE 7 MARCH From bartering stone axes to distributed exchange of digital artefacts: retail has been with us for...

EVENT: BRISBANE 7 MARCH From bartering stone axes to distributed exchange of digital artefacts: retail has been with us for as long as we can remember. As the digital economy dawns on us, we are all reconsidering our traditional understanding of retail. Retailers are racing to create competitive advantage. Customer centricity,...

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