New research a wake up call for retailers when it comes to price strategy

New research revealed in the Commonwealth Bank’s Retail Insights Report should act as a wake up call for retailers...

New research revealed in the Commonwealth Bank’s Retail Insights Report should act as a wake up call for retailers when developing pricing strategies, particularly as the industry heads into the busy Christmas and New Year period. The report demonstrates that there is no one-size-fits all approach when it comes to...

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Container deposit scheme proposed for Tassie

POLICY & ADVOCACY > TASMANIA The Tasmanian Government has announced that it has instructed its Environment Protection Authority to provide...

POLICY & ADVOCACY > TASMANIA The Tasmanian Government has announced that it has instructed its Environment Protection Authority to provide advice on the possibility of introducing a container deposit scheme (CDS). Before the Government introduces any such scheme, the National Retail Association has asked that they consult with the retail industry...

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ABS: Retail turnover increases in September

Australian retail turnover rose 0.6 per cent in September 2016, seasonally adjusted, according to the latest Australian Bureau of...

Australian retail turnover rose 0.6 per cent in September 2016, seasonally adjusted, according to the latest Australian Bureau of Statistics (ABS) Retail Trade figures. This follows a rise of 0.5 per cent in August 2016. In seasonally adjusted terms, there were rises in household goods retailing (2.3 per cent), cafes, restaurants...

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Christmas shopping to top $1 billion a day

MEDIA RELEASE With 50 shopping days until Christmas, the National Retail Association (NRA) has today released its pre-Christmas and Boxing...

MEDIA RELEASE With 50 shopping days until Christmas, the National Retail Association (NRA) has today released its pre-Christmas and Boxing day trade projections which show that Australians are poised to spend more than a billion dollars a day during the busiest trading period for the year. The pre-Christmas and Boxing Day...

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Free digital lessons for the time poor with Google

Google in partnership with the Australian Chamber of Commerce & Industry have created a free training platform offering practical...

Google in partnership with the Australian Chamber of Commerce & Industry have created a free training platform offering practical training modules on all things digital called The Digital Garage. Each lesson is broken up into two parts, Watch the Lesson and Put it into Practice. Lessons are short 3 or...

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Policy Update: Plastic bag ban in NSW

The New South Wales Parliament is currently considering a Bill to prohibit retailers from supplying certain types of plastic...

The New South Wales Parliament is currently considering a Bill to prohibit retailers from supplying certain types of plastic bags to their customers. If passed, the new law will prevent retailers from supplying plastic bags to customers to carry goods bought, or to be bought, from the retailer that are...

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Is this the answer to transforming your retail business?

As 2016 comes to a close, we all begin looking for ways to inspire our teams ahead of the...

As 2016 comes to a close, we all begin looking for ways to inspire our teams ahead of the new year. It's the perfect time to come together as a business, reflect on your achievements from the past 12 months, be inspired by industry thought leaders and set collective...

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Slight increase in August retail sector

The Australian Bureau of Statistics (ABS) retail trade figures released today show a slight increase on the July 2016...

The Australian Bureau of Statistics (ABS) retail trade figures released today show a slight increase on the July 2016 figures, but still demonstrate that the sector is experiencing a flat period.  In seasonally adjusted terms, retail turnover rose by 0.4 per cent in August, which follows the stagnant figures...

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Changes to the Queensland Retail Shop Lease Act

Amendments to the Queensland Retail Shop Lease Act 1994 (Qld) made earlier this year in May are due to...

Amendments to the Queensland Retail Shop Lease Act 1994 (Qld) made earlier this year in May are due to come into effect from the 25th November 2016. The Queensland legislation sets mandatory minimum standards for retail shop leases in the state. Among other things, amendments to the Act will alter...

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Maximising Your Customer Database

by Matt Forman, Traffika One of the biggest strengths of digital marketing is the ability to speak directly to your target...

by Matt Forman, Traffika One of the biggest strengths of digital marketing is the ability to speak directly to your target audience. In a world where we see literally hundreds of ads every day the ability to tailor our messaging to speak to the right audience at the right time is...

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New four-year WRAPS plans released

NATIONAL: The top 5 skills needed in the retail sector in the next 5 years are customer service, technology,...

NATIONAL: The top 5 skills needed in the retail sector in the next 5 years are customer service, technology, communication, leadership and management, according to the new WRAPS plan. The Wholesale, Retail and Personal Services (WRAPS) Industry Reference Committee (IRC) is responsible for ensuring nationally recognised qualifications deliver the skills and knowledge required...

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Learn about omnichannel retail from global leaders

SYDNEY 26-27 OCT: Omnichannel Retail Experience & Digital Transformation Conference The retail world has been changing significantly for the past few...

SYDNEY 26-27 OCT: Omnichannel Retail Experience & Digital Transformation Conference The retail world has been changing significantly for the past few years and the paradigm shift of the consumers’ expectation has been the main talking point for every retailer. Consumers want a seamless customer experience in their shopping journey and expect...

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FREE digital training for small businesses

Having a strong online presence is increasingly important for companies of all sizes. Now there's free digital training to...

Having a strong online presence is increasingly important for companies of all sizes. Now there's free digital training to help small businesses to help level the playing field. Officially launched at last week's Australian Chamber Business Leaders Summit, Google has officially launched The Digital Garage in partnership with the Australian Chamber of...

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Supply chains matter for compliance

The Fair Work Ombudsman, Natalie James, is putting all retailers on notice when it comes to neglecting labour supply...

The Fair Work Ombudsman, Natalie James, is putting all retailers on notice when it comes to neglecting labour supply chains. James says that "a company that cares about its reputation and recognises the growing value of that reputation in a competitive market place must take an interest in what’s...

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How do you implement customer centricity?

Earlier this month Myer announced its financial results for the 53 weeks to 30 July 2016, marking the first...

Earlier this month Myer announced its financial results for the 53 weeks to 30 July 2016, marking the first year of the New Myer strategy. Like many other ‘fit’ retail strategies today, the ‘New Myer’ strategy, aims to be truly ‘customer centric’, but what does this really mean? Customer centricity has...

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Flat trend continues for retail

According to the latest report from the Australian Bureau of Statistics (ABS) for retail trade in July 2016, retail...

According to the latest report from the Australian Bureau of Statistics (ABS) for retail trade in July 2016, retail trade figures have continued the flat trend that they finished the 2015-16 financial year with. Seasonally adjusted, retail turnover for July 2016 remained more or less unchanged at 0.0 per cent,...

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