by Matt Forman, Traffika One of the biggest strengths of digital marketing is the ability to speak directly to your target...
by Matt Forman, Traffika One of the biggest strengths of digital marketing is the ability to speak directly to your target audience. In a world where we see literally hundreds of ads every day the ability to tailor our messaging to speak to the right audience at the right time is...
NATIONAL: The top 5 skills needed in the retail sector in the next 5 years are customer service, technology,...
NATIONAL: The top 5 skills needed in the retail sector in the next 5 years are customer service, technology, communication, leadership and management, according to the new WRAPS plan. The Wholesale, Retail and Personal Services (WRAPS) Industry Reference Committee (IRC) is responsible for ensuring nationally recognised qualifications deliver the skills and knowledge required...
SYDNEY 26-27 OCT: Omnichannel Retail Experience & Digital Transformation Conference The retail world has been changing significantly for the past few...
SYDNEY 26-27 OCT: Omnichannel Retail Experience & Digital Transformation Conference The retail world has been changing significantly for the past few years and the paradigm shift of the consumers’ expectation has been the main talking point for every retailer. Consumers want a seamless customer experience in their shopping journey and expect...
Having a strong online presence is increasingly important for companies of all sizes. Now there's free digital training to...
Having a strong online presence is increasingly important for companies of all sizes. Now there's free digital training to help small businesses to help level the playing field. Officially launched at last week's Australian Chamber Business Leaders Summit, Google has officially launched The Digital Garage in partnership with the Australian Chamber of...
The Fair Work Ombudsman, Natalie James, is putting all retailers on notice when it comes to neglecting labour supply...
The Fair Work Ombudsman, Natalie James, is putting all retailers on notice when it comes to neglecting labour supply chains. James says that "a company that cares about its reputation and recognises the growing value of that reputation in a competitive market place must take an interest in what’s...
Earlier this month Myer announced its financial results for the 53 weeks to 30 July 2016, marking the first...
Earlier this month Myer announced its financial results for the 53 weeks to 30 July 2016, marking the first year of the New Myer strategy. Like many other ‘fit’ retail strategies today, the ‘New Myer’ strategy, aims to be truly ‘customer centric’, but what does this really mean? Customer centricity has...
According to the latest report from the Australian Bureau of Statistics (ABS) for retail trade in July 2016, retail...
According to the latest report from the Australian Bureau of Statistics (ABS) for retail trade in July 2016, retail trade figures have continued the flat trend that they finished the 2015-16 financial year with. Seasonally adjusted, retail turnover for July 2016 remained more or less unchanged at 0.0 per cent,...
New research commissioned by the company rolling out the National Broadband Network (NBN) has found that internet users are...
New research commissioned by the company rolling out the National Broadband Network (NBN) has found that internet users are expected to spend an extra 22 days online this year compared with two years ago. “Most of us are getting online when we open our eyes in the morning and before...
From lawyer to King of Doughnuts, Damian Griffiths is expanding his empire to include a premium Sydney location. Doughnut Time...
From lawyer to King of Doughnuts, Damian Griffiths is expanding his empire to include a premium Sydney location. Doughnut Time has rapidly expanded since opening 16 months ago, growing from one small Brisbane store to over 27 stores across Australia. According to Griffiths, the key has been creating a recognisable and...
Commonwealth Bank Australia (CBA) says 74% of retailers won’t be changing their approach to sales this Christmas, even though...
Commonwealth Bank Australia (CBA) says 74% of retailers won’t be changing their approach to sales this Christmas, even though about half (46%) of shoppers expect larger discounts during the festive season. According to CBA’s latest research from the Retail Insights Report, 18% of Australian retailers have commenced some form of Christmas...
7-Eleven convenience chain has categorically denied claims by NSW Labor that is has paid no payroll tax for at...
7-Eleven convenience chain has categorically denied claims by NSW Labor that is has paid no payroll tax for at least three financial years. A freedom of information (FOI) request revealed 7-Eleven is not registered for payroll tax in the state, according to NSW Labor. “7-Eleven engaged in the biggest wage-theft scandal...
NATIONWIDE A new FREE-TO-AIR TV program called The Franchise Show, will launch Australia-wide on Channel 7, this Sunday 2 October. Hosted by finance...
NATIONWIDE A new FREE-TO-AIR TV program called The Franchise Show, will launch Australia-wide on Channel 7, this Sunday 2 October. Hosted by finance commentator and consumer advocate Effie Zahos, the weekly half-hour program will explore the positives, the pitfalls, and the personalities behind the growing franchising sector in Australia. “Franchising is a fundamental cornerstone of Australia’s...
Indirect selling or third party online marketplaces, such as eBay, can be a great way to broaden your reach,...
Indirect selling or third party online marketplaces, such as eBay, can be a great way to broaden your reach, trial new products, and test different regions with lower costs compared to setting up a new storefront. Groupon, eBay, Etsy and Zazzle are just a few examples of third party websites...
Mobile commerce (mcommerce) is continuing to grow and if your business isn’t offering mobile payment options you could be...
Mobile commerce (mcommerce) is continuing to grow and if your business isn’t offering mobile payment options you could be missing out. Mobile commerce relates to the use of wireless handheld devices such as mobile phones and tablets to perform transactions. This includes everyday banking, consumer purchases, money transfers, mobile ticketing,...
Deloitte Australia has released their first volume in their Retail Trends series which will explore trends and issues in...
Deloitte Australia has released their first volume in their Retail Trends series which will explore trends and issues in retail. The ‘Technology in Retail: from centre stage to supporting player’ report covers issues facing Australian retailers including predictions, disruptions, trends, consumer desires, customer experience and the state of omnichannel retailing. David...
What are the leadership skills that major retailers need to be cognisant of or be displaying? It is always important...
What are the leadership skills that major retailers need to be cognisant of or be displaying? It is always important to demonstrate a high level of initiative when leading a major retail organisation. Being proactive can not only help in identifying new opportunities, but it can also act as a...