More and more consumers are poised to enter the marketplace in the coming years and businesses will need to be...
More and more consumers are poised to enter the marketplace in the coming years and businesses will need to be ready for a wave of ethically conscious and gender aware shoppers. HSBC’s Future of Consumer Demand report highlights that data indicates 90% of the world’s population will be considered “consumers” by 2020. The...
Following months of speculation, JB Hi-Fi has finally announced their takeover of rival electronics and whitegoods retailer The Good...
Following months of speculation, JB Hi-Fi has finally announced their takeover of rival electronics and whitegoods retailer The Good Guys. JB Hi-Fi placed a bid believed to be worth $870 million in order to acquire the 101-store Good Guys network. The acquisition will boost JB Hi-Fi’s total store count across...
Crust Pizza are launching a new product offering that’s sure to be a hit with pizza-lovers across Australia. Customers ordering...
Crust Pizza are launching a new product offering that’s sure to be a hit with pizza-lovers across Australia. Customers ordering from the Armadale, Mill Park, Fitzroy and Melbourne CBD stores can now add wine, beer or cider to their pizza order and have it delivered to their door. Pizza with beer,...
Online athletic apparel retailer Stylerunner has ventured offline to trial their first physical pop-up store ‘Stylerunner LIT’ in Paddington,...
Online athletic apparel retailer Stylerunner has ventured offline to trial their first physical pop-up store ‘Stylerunner LIT’ in Paddington, Sydney. The pop-up store will offer a range of new and exclusive products, available only in the concept store, as well as a ‘customisation bar’ for apparel and shoes and a...
The cost of mental illness to Australia’s economy has hit $200 billion a year, according to Herald-Lateral Economics Index...
The cost of mental illness to Australia’s economy has hit $200 billion a year, according to Herald-Lateral Economics Index of Australia’s Wellbeing. One in four adults experience mental illness every year and one in seventeen Australians live with a serious mental illness. While many employers believe that employers shouldn’t bring...
According to the latest report from the Australian Bureau of Statistics (ABS) for retail trade in July 2016, retail...
According to the latest report from the Australian Bureau of Statistics (ABS) for retail trade in July 2016, retail trade figures have continued the flat trend that they finished the 2015-16 financial year with. Seasonally adjusted, retail turnover for July 2016 remained more or less unchanged at 0.0 per cent,...
Did you know that it’s Super Booster day on 15 September 2016? Leading up to this day you’re invited to make...
Did you know that it’s Super Booster day on 15 September 2016? Leading up to this day you’re invited to make a pledge to add a little extra to your super. But it’s not just about boosting your super for one day, it’s thinking about boosting it for the rest of...
There are only two answers to that question – yes and no. For those businesses who are believers, the...
There are only two answers to that question – yes and no. For those businesses who are believers, the reasons they believe are driven by two critical business growth outcomes: More spend by members vs non members (up to 40% more) PLUS More visits by members vs non members (up...
When a customer stop purchasing from a company or cancels a service, more often than not, businesses try to...
When a customer stop purchasing from a company or cancels a service, more often than not, businesses try to legitimise the reasoning behind lost profit. "We didn’t want them as a customer anyway." "They weren’t our target market." Every user or customer, whether you believe they are your core market or not,...
Queensland's Pacific Fair Shopping Centre, located on the Gold Coast, has taken out the Queensland Retail Property of the...
Queensland's Pacific Fair Shopping Centre, located on the Gold Coast, has taken out the Queensland Retail Property of the Year Award at the Property Council's annual gala. Pacific Fair also took home the Excellence in Design Award and the Excellence in Marketing award on the night. Following a major $670 million...
Winemakers are the latest retailers to target the booming Chinese market, where Australian products are actively sort after. With the...
Winemakers are the latest retailers to target the booming Chinese market, where Australian products are actively sort after. With the help of Alibaba and the Tmall.com platform, 10 Australian brands from eight regions will soon be offering their products through vinehoo.com. A further 20 brands are expected to be listed...
Embroiled convenience chain 7-Eleven has reacted to new claims of worker exploitation after revelations that the Fair Work Ombudsman...
Embroiled convenience chain 7-Eleven has reacted to new claims of worker exploitation after revelations that the Fair Work Ombudsman is considering further legal action. While 7 Eleven has made efforts to change, including adapting its business model, changes to senior management and setting up compensation schemes to underpaid workers, new...
The Australian Government Department of Employment has published Australian Jobs 2016. The publication presents an overview of the current labour market...
The Australian Government Department of Employment has published Australian Jobs 2016. The publication presents an overview of the current labour market and highlights the major changes which have occurred, including for industries and occupations. It is designed to meet the needs of a range of users, and there is a regional...
Dark patterns are manipulative techniques used in interfaces to trick users into doing things they normally wouldn’t. Benefiting the...
Dark patterns are manipulative techniques used in interfaces to trick users into doing things they normally wouldn’t. Benefiting the company at the expense of the customer. Bait & switch, hidden costs, forced continuity and disguised ads are regularly used in businesses across the globe. The use of these sneaky techniques may...
The ACCC has hit online fashion retailer OzSale with a $500,000 fine for failing to comply with mandatory safety...
The ACCC has hit online fashion retailer OzSale with a $500,000 fine for failing to comply with mandatory safety standards. Proceedings in the Federal Court alleged the member-only shopping club sold children’s nightwear between July 2014 and October 2015 which did not meet Australian safety standards in relation to at...
The Victorian Supreme Court found an abattoir business to have breached its duty of care to an employee’s health...
The Victorian Supreme Court found an abattoir business to have breached its duty of care to an employee’s health by requiring them to work 70 hours a week and be on call 24/7. Due to Castricum Brothers Pty Ltd cutting its workforce, Joseph Roussety was promoted to plant manager, increasing...