Woolworths gives asylum seeker recruits powerful leg up into the retail industry

Almost 20 new asylum seekers have found new jobs with Woolworths and more than 60 gained valuable work experience,...

Almost 20 new asylum seekers have found new jobs with Woolworths and more than 60 gained valuable work experience, after the Australian supermarket chain connected with a life-changing program from the Brotherhood of St Laurence. One of Woolworths’ newest employees recruited under the Given the Chance for Asylum Seekers program,...

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Another Australian icon to shut shop

2016 has been a hard year for fashion retailers with many shutting up shop, either by choice or necessity. Australian...

2016 has been a hard year for fashion retailers with many shutting up shop, either by choice or necessity. Australian brand Willow, once estimated to be worth $20 million will be closing down in a month, less than three years after it ousted its founder Kit Willow. The brand has faced...

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Free workshop for retail traders

Each year, the Office of Fair Trading (OFT) undertakes a targeted compliance monitoring and educational program across all industries...

Each year, the Office of Fair Trading (OFT) undertakes a targeted compliance monitoring and educational program across all industries it regulates. This program provides an opportunity to gain a greater understanding of trader behaviour and assists with developing strategies to provide education and encourage industry compliance. In 2015-16, programs that targeted...

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AusPost listening to customers

Alternative shipping and courier option are popping up all over the country and it seems Australia Post may be...

Alternative shipping and courier option are popping up all over the country and it seems Australia Post may be starting to pay attention. After facing a $222 million loss in FY2015, Australia Post has begun focusing on customer experience and faster more reliable delivery services. Earlier this year Australia Post announced...

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Australian Geographic saved from closure

Iconic retail chain Australian Geographic has been saved from closure. All 67 adventure stores were likely to close by March...

Iconic retail chain Australian Geographic has been saved from closure. All 67 adventure stores were likely to close by March 2017 after experiencing difficult trading conditions and strong competition from online retailers. Melbourne’s Myer family, which founded the department store of the same name have owned the chain since 2007 but...

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Increase your profits with Rich Media

Rich Media facilitates a new kind of information delivery or messaging, in the form of digital content. The term “media”...

Rich Media facilitates a new kind of information delivery or messaging, in the form of digital content. The term “media” in “Rich Media” is an abbreviated version of the term “multimedia.” Multimedia goes beyond traditional text (including printed material). The term “rich” in “Rich Media” defines digital content, appropriately suited for...

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Two days to give comment on the Youth Jobs PaTH

The Youth Jobs PaTH is a $752 million Australian Government initiative designed to support young people under the age...

The Youth Jobs PaTH is a $752 million Australian Government initiative designed to support young people under the age of 25 years to gain the employability skills and real work experience they need to get and keep a job, and provides incentives for employers to take them on. The Youth...

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Stress Mindset and Leadership Masterclass 2016

Is your brain running out of steam? Workplace stress is now one of the highest costs for worker’s compensation claims in Australia. Mental...

Is your brain running out of steam? Workplace stress is now one of the highest costs for worker’s compensation claims in Australia. Mental stress may be a standard feature of our busy lives but it comes at a cost. Safe Work Australia estimates the loss of productivity and absence of workers due to stress in the...

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Sydney restaurant fined for underpayments

7-Eleven shop owners aren’t the only employers short-changing staff and deliberately ignoring workers’ rights. A Malaysian restaurant in inner Sydney...

7-Eleven shop owners aren’t the only employers short-changing staff and deliberately ignoring workers’ rights. A Malaysian restaurant in inner Sydney was last week fined almost $300,000 for using false records to disguise wage underpayments. Six staff members at the Mamak restaurant, five of which were visa-holders, were paid as little as...

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Connecting with Click to Call

You could be missing out on new customer enquiries by choosing the incorrect button for your Google ads. Google and...

You could be missing out on new customer enquiries by choosing the incorrect button for your Google ads. Google and Ipsos recently surveyed 2,390 Australian smartphone users who used or purchased something within the past six months to determine how they think about and interact with mobile ads. They found that...

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Exclusive customer experiences build loyalty

Generally speaking, retaining customers is always significantly cheaper than acquiring new ones. Marketing costs, advertising, time spent with sales staff...

Generally speaking, retaining customers is always significantly cheaper than acquiring new ones. Marketing costs, advertising, time spent with sales staff and third party expenses all add up. Surprisingly nearly 50% of businesses focuses on attracting new customers vs. retaining existing customers. The customer experience in the retail industry is vitally important...

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SuperStream deadline extended for small businesses

Did you miss the 30 June SuperStream deadline? The Australian Tax Office recognises that some small businesses needed extra time...

Did you miss the 30 June SuperStream deadline? The Australian Tax Office recognises that some small businesses needed extra time to get ready so they are supporting you by extending the deadline. You now have until 28 October 2016 to make the changes and be SuperStream ready. There are a number of...

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Retail Doctor Group Fit for Business Breakfast

Richard Umbers, CEO of Myer will join Brian Walker, CEO & Founder of Retail Doctor Group for an exclusive...

Richard Umbers, CEO of Myer will join Brian Walker, CEO & Founder of Retail Doctor Group for an exclusive discussion on the first year of the New Myer strategy and the future of retailing in Australia. As the retail sector gets disrupted by the likes of Amazon and Uber reshaping...

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Customer-Centric Marketing & Measurement

One of the keys to any successful business is remaining focused on your customers. While this stretches from the...

One of the keys to any successful business is remaining focused on your customers. While this stretches from the actual products you sell to your bricks and mortar customer service and your digital user experience, why should it stop there? More and more smart digital marketers are shifting their...

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Take part in National Safe Work Month this October

With National Safe Work Month being just two months away, it’s time to think about how your organisation can...

With National Safe Work Month being just two months away, it’s time to think about how your organisation can recognise work health and safety and win a reward worth $5000. Safe Work Australia is inviting workplaces around Australia to submit entries to the Workplace Participation Reward. Enter the Reward and tell...

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Myer supporting domestic violence victims

Starting over, for survivors of domestic violence, is difficult in more ways than one. Getting back on their feet...

Starting over, for survivors of domestic violence, is difficult in more ways than one. Getting back on their feet takes an emotional, physical and financial toll. Myer has launched a new initiative with the help of The Salvation Army, ‘The Give Registry’ to help ease the financial pressures and support...

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