More 7-Eleven owners fined for underpayments

The Fair Work Ombudsman has taken legal action against another 7-Eleven franchisee for underpaying 12 employees. Couple Haiyao Xu...

The Fair Work Ombudsman has taken legal action against another 7-Eleven franchisee for underpaying 12 employees. Couple Haiyao Xu and Yiran Gu, who operated a 7-Eleven store in Parkville Melbourne, were found to have underpaid staff by over $84,000 while building up a near $3 million property portfolio. Judge Suzanne...

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Business grants for Northern Adelaide

The South Australian Minister for Small Business, Hon Martin Hamilton-Smith MP, has advised the National Retail Association of the...

The South Australian Minister for Small Business, Hon Martin Hamilton-Smith MP, has advised the National Retail Association of the launch of the Small Business Development Fund for Northern Adelaide. Small businesses based in the local government areas of Playford, Salisbury and Port Adelaide Enfield can now access a $10m fund...

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Will this be your strongest financial year?

As we reach the beginning of the new financial year, many leading retailers are facing the challenge of keeping...

As we reach the beginning of the new financial year, many leading retailers are facing the challenge of keeping their teams inspired, aligned and on the right track to sustainable profitability. Brian Walker has worked with leading Australian and international retailers such as Telstra, Kookai, Woolworths and Metcash to overcome...

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MEMBER ONLY ARTICLE – Entry to Gift HQ for NRA members

Gift HQ, a trade only event, will take place 9 – 11 July at the Brisbane Convention & Exhibition...

Gift HQ, a trade only event, will take place 9 – 11 July at the Brisbane Convention & Exhibition Centre in South Bank and promises to enlighten visitors with industry knowledge, the latest business strategies, tips for social media, and employee engagement just to name a few items on...

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H&M taking over regional Australia

Regional Australia will soon be home to the Swedish fashion house H&M, with the company showing no signs of...

Regional Australia will soon be home to the Swedish fashion house H&M, with the company showing no signs of slowing down its’ Aussie takeover. Since entering the market H&M have opened 10 stores in major cities like Melbourne, Sydney and Brisbane. The mega-chain is to open stores in Wollongong and...

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Brexit and Australian consumer confidence

While British shoppers put away their wallets, doom and gloom from the Brexit referendum hasn’t heavily impacted Australia’s retail...

While British shoppers put away their wallets, doom and gloom from the Brexit referendum hasn’t heavily impacted Australia’s retail sector. Despite the recent financial turmoil, ANZ-Roy Morgan consumer confidence index fell 1.7 per cent, however it remains above the monthly average. Although, Felicity Emmett, Head of ANZ Australian Economics warns that...

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CEO’s sleepout for a good cause

On any given night 1 in 200 people in Australia are homeless with over 105,000 people without permanent accommodation...

On any given night 1 in 200 people in Australia are homeless with over 105,000 people without permanent accommodation each year. From those, 2 out of 3 people who look for crisis housing are turned away due to a lack of vacancies. The road to homelessness is different for each...

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Take control of online reviews

Online review sites can be a cause for concern for many businesses, especially SMEs. A few scathing reviews can turn...

Online review sites can be a cause for concern for many businesses, especially SMEs. A few scathing reviews can turn away potential customers, and encourage loyal ones to seek out competitors. However if handled correctly, online reviews can be a fantastic customer service tool, build brand awareness, upsell customers, and build...

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1st annual FinTech award winners

The Fintech start-up scene is flourishing, and one Australian company has come out on top. Fintech describes the technology segment...

The Fintech start-up scene is flourishing, and one Australian company has come out on top. Fintech describes the technology segment that is disrupting sectors such as mobile payments, loans, fundraising, money transfers, and more. Offering new solutions for B2B and B2C businesses as well as consumers, you may already be...

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MEMBER ONLY ARTICLE – Modern Award Reviews Payment of Wages

On 15 June 2016, the Fair Work Commission released a statement to advise how the Full Bench proposed to...

On 15 June 2016, the Fair Work Commission released a statement to advise how the Full Bench proposed to deal with the payment of wages in relation to five issues; timing of payment of wages, removing a restriction on the days for payment of wages, timing of payment on...

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A guide to trademarking

Anyone in business would know that it is always a good idea to register your trademarks to protect them...

Anyone in business would know that it is always a good idea to register your trademarks to protect them for your business. In fact, there’s a little saying that’s been going around, especially when it comes to the topic of UGG boots: “Don’t be an Ugg. Register your trademark before...

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Youth unemployment and the retail industry

Throughout the current federal election there has been a consistent focus on jobs creation, and how more Australians can...

Throughout the current federal election there has been a consistent focus on jobs creation, and how more Australians can be assisted into the workforce. As part of this discussion, there has been a particular emphasis on jobs for young people, and what initiatives will best address the current issue of...

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Free retail business health check

Technology moves so fast it’s hard to keep up with the latest software and IT solutions. With new accounting software,...

Technology moves so fast it’s hard to keep up with the latest software and IT solutions. With new accounting software, payment gateways and CRM systems being launched every month, how do you, as a retailer, ensure you are using the best retail management solutions for your business? Our partners at iVend...

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MEMBER ONLY ARTICLE – Another 7-Eleven Faces Record Penalties for Underpaying Workers

On Monday 20th June, the Federal Circuit Court imposed a record penalty of over $400,000 against a West End...

On Monday 20th June, the Federal Circuit Court imposed a record penalty of over $400,000 against a West End 7-Eleven store that systematically exploited employees. As Judge Jarrett found the 7-Eleven franchisee had shown “contemptuous disregard” for Australian workplace law and deceiving the Fair Work Ombudsman (FWO), he handed down...

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Immersive experiences draw consumers

Bricks and mortar stores have entered the era of digital, however it’s not all doom and gloom for retailers...

Bricks and mortar stores have entered the era of digital, however it’s not all doom and gloom for retailers who believe physical store fronts are still key to the shopping experience. A report from brand intelligence firm L2 suggests that 72% of shoppers consider the bricks and mortar experience most...

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Millennials and work perks

Millennials are the tech generation. They are the movement of young start-ups who expect more from employers than generations...

Millennials are the tech generation. They are the movement of young start-ups who expect more from employers than generations before them. Although the colourful offices of Google with sleeping pods, massage rooms and free gourmet food may be the extreme end of the company perk spectrum, the tech giant is...

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