Bullying linked to suicidal thoughts

This week saw the National Retail Association facilitate two mental health workshops to help our members identify and manage...

This week saw the National Retail Association facilitate two mental health workshops to help our members identify and manage mental health issues in the workplace. New Australian research has identified that workplace bullying and harassment increases the likelihood of a worker developing suicidal thoughts. These results highlight a growing need...

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Make Millions of ASEAN’s Urban Consumers Your Targeted Market

The Asian market remains a choice location for investors as ASEAN regional sales are projected to be the fastest...

The Asian market remains a choice location for investors as ASEAN regional sales are projected to be the fastest worldwide over the next 5 years. By 2018 alone, Asian retail sales are estimated to reach over US$10 trillion, which is twice the figures of North America! Also in Asia resides...

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MEMBER ONLY ARTICLE – BDO complimentary engagement session

BDO is a global professional services firm that service a diverse range of clients, from large corporate organisations to...

BDO is a global professional services firm that service a diverse range of clients, from large corporate organisations to private businesses, entrepreneurs and individuals across a broad array of industry sectors. Their Retail team uses more than just the combined knowledge and experience of our staff and partners to provide...

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MEMBER ONLY ARTICLE – Retail Doctor Group free member consultation

From humble beginnings as a one-man retail operations specialist, Retail Doctor Group has grown to be a leading retail...

From humble beginnings as a one-man retail operations specialist, Retail Doctor Group has grown to be a leading retail consultancy with expertise in insights, strategy and implementation. Since its inception in 2005 by Brian Walker, they have worked with over 600 retailers, retail service providers, shopping centres, manufacturers and not-for-profit...

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How to integrate technology into your retail offer

Retailers are investing more than ever before in their digital retail offer, but do they truly consider the reason...

Retailers are investing more than ever before in their digital retail offer, but do they truly consider the reason for bringing digital aspects into their store, or are they simply following the trend? So, as a small retailer how do you compete? Last month in collaboration with our partner’s at Retail...

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Top tips for mature aged workers

It is projected that over the next 40 years, the proportion of the population over 65 years will almost...

It is projected that over the next 40 years, the proportion of the population over 65 years will almost double to around 25 per cent. At the same time, growth in the population of traditional workforce age is expected to slow to almost zero. With growth in the number of...

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Leveraging your business intelligence

Our ability to track our consumers every move is an important advantage of ecommerce. With publicly available analytics tools such...

Our ability to track our consumers every move is an important advantage of ecommerce. With publicly available analytics tools such as Google Analytics combined with insights available from each social platform (thanks to the recent announcement regarding Instagram), wordpress analytics and many more, we have never had so much information...

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The forgotten art of implementation

Innovation is exciting and with new technologies, social platforms and data analysis tools popping up each week it’s easy...

Innovation is exciting and with new technologies, social platforms and data analysis tools popping up each week it’s easy to get ahead of ourselves. Don’t be too quick to erase ‘old school’ disciplines such as customer service and merchandise planning from your business plan. Without implementation plans in place, the many...

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Pinterest power driving online commerce

It is a known fact that having a social presence on platforms such as Facebook, Twitter and LinkedIn help...

It is a known fact that having a social presence on platforms such as Facebook, Twitter and LinkedIn help your business deliver better customer service, build brand awareness and a loyal customer base and drives traffic to your website. So why are many businesses dismissing Pinterest as an integral part...

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Is your business prepared for the new financial year?

Business doesn’t stop on 30 June. There are no grace periods for getting some well-earned shut eye as the...

Business doesn’t stop on 30 June. There are no grace periods for getting some well-earned shut eye as the doors open back up and the online orders keep rolling in. Most businesses have tunnel vision at this tough time of year, however it’s important to keep the future in the...

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Retailers named on 2016 BRW Rich 200 list

Mining boom wind downs and a strong real estate market have attributed to retailers forging ahead in the BRW...

Mining boom wind downs and a strong real estate market have attributed to retailers forging ahead in the BRW Rich 200 list, a list of Australia’s two hundred wealthiest individuals and families ranked by personal wealth. Released by The Australian Financial Review, this list provides an insight into the activities...

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MEMBER ONLY ARTICLE – Annual Wage Review Increases Wages by 2.4% from 1 July 2016

The Fair Work Commission came to a full decision yesterday to increase the National Minimum Wage and Award based...

The Fair Work Commission came to a full decision yesterday to increase the National Minimum Wage and Award based wages by 2.4 percent from 1 July 2016. The uniform percentage increase will particularly benefit female workers as at the higher award classification levels women are often more likely than...

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Language at work: Avoiding harmful and condescending comments in your business

Language in the workplace, especially between colleagues and team members, performs an important role in determining what is acceptable...

Language in the workplace, especially between colleagues and team members, performs an important role in determining what is acceptable behaviour, and ultimately, what the broader workplace environment looks like. In many workplaces, it is unfortunate that condescending and patronising language can be an all-too-frequent occurrence. In many instances, a capable and...

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Are you Superstream ready?

There are only a few weeks remaining before small businesses must change the way they make their super contributions....

There are only a few weeks remaining before small businesses must change the way they make their super contributions. Employers with 19 staff or less will need to be “Superstream” ready by the 30 June 2016 deadline. In order for employers to be compliant with Superstream standards, they will need...

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Managing stress at work

Workplace stress is a major risk factor for anxiety and depression. Most jobs have some degree of stress, and...

Workplace stress is a major risk factor for anxiety and depression. Most jobs have some degree of stress, and this is often beyond our control – we can't always set our own workloads and deadlines, or change the workplace culture. However, there are some strategies everyone can adopt to manage...

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