Are you the director or CEO of a retail business?

Our partner, Retail Doctor Group, hosts CEO events which are a unique series of exclusive invite-only events for the...

Our partner, Retail Doctor Group, hosts CEO events which are a unique series of exclusive invite-only events for the retail sector's leading CEO’s and executives to network and participate in thought leadership discussions around the industry’s current and emerging trends. This month, as Retail Doctor Group celebrate the release of...

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Tax concessions for small business

Are you the owner of a small business? Did you know you could be eligible for tax concessions benefits? Concessions for...

Are you the owner of a small business? Did you know you could be eligible for tax concessions benefits? Concessions for small business include: • Instant tax write-off for each asset costing less than $20,000 for small businesses. • Accelerated depreciation for primary producers. • Immediate deduction of professional expenses for small business start-ups. •...

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2016-2017 Federal Budget in depth

Last Tuesday the Federal Government handed down the 2016-2017 budget. With a strong focus on the future and providing help...

Last Tuesday the Federal Government handed down the 2016-2017 budget. With a strong focus on the future and providing help for small and medium enterprises, the government has committed to reducing the company tax rate over the next decade. The small business threshold will be raised from $2 million to $10...

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Record fine for Sydney 7-Eleven boss

The Fair Work Ombudsman has handed down a record fine of over $200,000 to the owner of a Sydney...

The Fair Work Ombudsman has handed down a record fine of over $200,000 to the owner of a Sydney 7-Eleven after they found he had short-changed two migrant employees and falsified records. The penalties were the largest delivered as a warning to others who may be tempted or engaging in...

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Think globally, act locally

Late last week, I had the pleasure of attending the Innovation and Investment Summit, part of the Queensland Government’s...

Late last week, I had the pleasure of attending the Innovation and Investment Summit, part of the Queensland Government’s Advance Queensland Initiative. Throughout the summit, some of the world’s best visionaries in technology and innovation came together to share their insights and empower delegates to harness innovation. Each of the visionaries...

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Information overload in the workplace

Information overload is an increasing problem both in the workplace and in our personal lives. We are no longer able...

Information overload is an increasing problem both in the workplace and in our personal lives. We are no longer able to switch off with smart phones, tablets and laptops to keep us connected and up to date on the go. In office spaces, the problem seem to spread. When employees are overloaded...

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BDO’s Retail Inventory & Stock Management Webinar

Thank you to the NRA members who attended the recent BDO webinar. Inventory is one of the most important parts...

Thank you to the NRA members who attended the recent BDO webinar. Inventory is one of the most important parts of any retail business. It is one of the biggest investments and something that most retailers spend a majority of their time managing. Adequate stock controls are needed to reduce inventory...

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Why is great customer experience important and what does it look like?

Customer experience is more than a sales assistant smiling and ‘going the extra mile’ now means more than offering...

Customer experience is more than a sales assistant smiling and ‘going the extra mile’ now means more than offering your loyal customers $2 off their next order. Consumers are demanding seamless, personable and extraordinary experiences from each interaction with your brand. From the initial search on Google to the unwrapping...

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Australia has been named as a global leader in moving towards a cashless future

In a new global report, “The Cashless Journey,” MasterCard Advisors tracked how 33 major economies are progressing from cash-based...

In a new global report, “The Cashless Journey,” MasterCard Advisors tracked how 33 major economies are progressing from cash-based to cashless societies. The report identifies new technologies, government programs and consumer preferences as key factors that are driving this shift, creating more productive and inclusive economies. Cash still accounts for...

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Do’s and dont’s of online reviews

With reviews at the click of a button, consumers are no longer taking the word of a sales person...

With reviews at the click of a button, consumers are no longer taking the word of a sales person as gospel. Online reviews can generate brand awareness, upsell customers, build trust and loyalty, however they can also create headaches for business with a few strokes of the keyboard. As a...

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2016 Top 50 People in E-Commerce published

Internet Retailing has launched the 2016 Top 50 People in E-Commerce publication. Selected by Internet Retailing and a panel of...

Internet Retailing has launched the 2016 Top 50 People in E-Commerce publication. Selected by Internet Retailing and a panel of e-commerce experts, the annual Top 50 People in E-Commerce recognises the biggest and brightest talents in the Australian e-commerce industry. To be eligible, individuals must be responsible for driving e-commerce operations...

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Get expert advice on promoting your business online at a free Google event

Embracing the web is increasingly important for businesses of all sizes. Digitally engaged businesses are four times more likely...

Embracing the web is increasingly important for businesses of all sizes. Digitally engaged businesses are four times more likely to be hiring, and double as likely to be growing revenue than those who don’t. That’s why we wanted to let you know about an upcoming Google livestream event that helps...

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Download your visitor ticket for FREE

As a valued member of NRA, I would like to inform you ASAP that TOTAL Retail & Payments EXPO...

As a valued member of NRA, I would like to inform you ASAP that TOTAL Retail & Payments EXPO we have launched their visitor ticket. Click here to download the visitor ticket. This visitor ticket contains the FREE seminar theatre sessions, $150 off your conference ticket (discount code in the...

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Empowering the next generation store associate

With customers mingling their purchases between online and in-store, the view they have when dealing with a retailer is...

With customers mingling their purchases between online and in-store, the view they have when dealing with a retailer is one of unity. They do not define their relationship based on where they purchase but rather who they purchase with. The consequences of this run deep into in-store businesses and more...

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New country of origin food labels

Many consumers want information about where their food comes from. It is against the law for suppliers to mislead...

Many consumers want information about where their food comes from. It is against the law for suppliers to mislead you about the country of origin of products. New country of origin food labels On 1 July 2016, a new country of origin food labelling system will commence under the Australian Consumer...

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Melbourne’s economy strengthened by strong retail sector

The Lord Mayor Robert Doyle and Minister for Employment and Public Transport, Jacinta Allan successfully launched the Melbourne Retail...

The Lord Mayor Robert Doyle and Minister for Employment and Public Transport, Jacinta Allan successfully launched the Melbourne Retail and Hospitality Strategy Year 2 Report on 7 April. Mr Doyle noted, “Employment in both our retail and hospitality industries is up; we gained eight per cent more hospitality outlets from...

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