How sustainability in fashion went from the margins to the mainstream

By Adrianne Pasquarelli, Ad Age Nearly every apparel marketer is following consumer demand by leaping onto the green wagon. Banana Republic is...

By Adrianne Pasquarelli, Ad Age Nearly every apparel marketer is following consumer demand by leaping onto the green wagon. Banana Republic is plugging its vegan suede jackets. J. Crew's Madewell brand is urging consumers to turn their "old jeans" into "new homes" through its denim recycling program. Even fast-fashion giants, such as...

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The truth about physical store closures in retail

Written by Brian Walker, Retail Doctor Group We sit so high on the city walls Our tears wash clean the cobblestones It’s not...

Written by Brian Walker, Retail Doctor Group We sit so high on the city walls Our tears wash clean the cobblestones It’s not so much that the thrill is gone Just a cleaner, sweeter, brighter thrill has come along – Bernard Fanning To read the retail headlines, on occasion, in ours and in other countries, is...

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Making your trade mark, trademarkable!

By Christine Moody, Brand Audits What’s in a brand name? Brand identity is fast becoming one of the most valuable assets for...

By Christine Moody, Brand Audits What’s in a brand name? Brand identity is fast becoming one of the most valuable assets for a business. Contemporary asset value (for intangible assets such as brands) is now nearly 85% of the market value of S&P 500 companies, according to an annual survey by Ocean...

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“Wage theft” continues to dominate news headlines and government agendas

Wage compliance continues to dominate news headlines in 2019. Retail executives and leadership teams rightly ought to be turning...

Wage compliance continues to dominate news headlines in 2019. Retail executives and leadership teams rightly ought to be turning their mind to the systems that support payroll compliance in their businesses. In this challenging time where wage compliance is not just ‘a nice thing to have’ but an essential...

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Queensland Government invests in more retail training for Queenslanders

The Queensland Government is committed to growing the number of apprentices and trainees across the state to ensure Queensland...

The Queensland Government is committed to growing the number of apprentices and trainees across the state to ensure Queensland has the skilled workers it needs for the future. Acting Minister for Training and Skills Development, Mark Ryan said four organisations will share in $495,000 to promote the exciting opportunities an...

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Lending a Helping Hand

The recent Townsville floods have hit local retailers hard and many are only just now figuring out what the...

The recent Townsville floods have hit local retailers hard and many are only just now figuring out what the next steps for their business will be. The Queensland Government has established a Small Business Recovery Centre and Community Recovery Hub in Townsville to provide financial assistance and support services...

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Message from the CEO – 19 February 2019

You will recall late last year that the NRA was quite vocal regarding the issue of double-dipping, whereby casual...

You will recall late last year that the NRA was quite vocal regarding the issue of double-dipping, whereby casual employees can be entitled to back pay for entitlements such as annual leave and redundancy payments. The issue burst onto the scene late last year following a Federal Court ruling...

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Pre-Fair Work agreement doesn’t avoid Fair Work obligations

By Alex Millman and Lindsay Carroll, NRA Legal January was not a good month for Merivale. The hospitality group, helmed by...

By Alex Millman and Lindsay Carroll, NRA Legal January was not a good month for Merivale. The hospitality group, helmed by Justin Hemmes, saw its WorkChoices-era collective agreement terminated in a decision of the Fair Work Commission on 21 January 2019. After operating under this agreement since 2007, the business now...

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NEWSFLASH – Australia Day 2019 Public Holiday

In response to questions from retailers, the public holiday to be observed in respect of Australia Day this year...

In response to questions from retailers, the public holiday to be observed in respect of Australia Day this year falls on Monday, 28 January 2019 across all States and Territories. Public holiday penalty rates are not required to be paid for Saturday, 26 January 2019 but must be paid for...

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Retail Spotlight: Vicki Klunyk, GM People & Culture at SurfStitch

We interviewed retailers to hear their insights and adventures in the retail world. Meet Vicki Klunyk, General Manger of...

We interviewed retailers to hear their insights and adventures in the retail world. Meet Vicki Klunyk, General Manger of People and Culture at SurfStitch How long have you been in retail? / How did your retail career begin? I started in retail in 1986 when I joined Myer in their...

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Member Spotlight: Anita Dorwald, Chief Operations Officer at City Beach

We interviewed our members to hear their insights and adventures in the retail world. Meet Anita Dorwald, Chief Operations...

We interviewed our members to hear their insights and adventures in the retail world. Meet Anita Dorwald, Chief Operations Officer at City Beach. How long have you been in retail? / How did your retail career begin? Having ticked over 15 years, it’s hard to remember a time before City...

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Member Spotlight: David McConnachie, General Manager of L’Occitane En Provence Australia

We interviewed our members to hear their insights and adventures in the retail world. Meet David McConnachie, General Manager...

We interviewed our members to hear their insights and adventures in the retail world. Meet David McConnachie, General Manager of L’Occitane En Provence Australia. 1. How long have you been in retail? / How did your retail career begin? I have been in Retail over 23 years, and I love it!...

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Member Spotlight: Chris Marks, Head of HR – ANZ of Swarovski

We interviewed our members to hear their insights and adventures in the retail world. Meet Chris Marks, Head of...

We interviewed our members to hear their insights and adventures in the retail world. Meet Chris Marks, Head of HR of Swarovski. How long have you been in retail?/How did your retail career begin? I had worked in customer service roles throughout my school and university years. It was only...

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Back your backyard – American Express launches Shop Small this November

Returning this November for its sixth year, Shop Small shines the spotlight on the importance of small businesses and...

Returning this November for its sixth year, Shop Small shines the spotlight on the importance of small businesses and encourages Australians to walk through their doors. It reminds people that if they value small businesses and want to see them thrive, they need to support them. American Express has marked...

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Member Spotlight: Emma Miller, HR Manager of Boardriders Inc

We interviewed our members to hear their insights and adventures in the retail world. Meet Emma Miller, HR Manager...

We interviewed our members to hear their insights and adventures in the retail world. Meet Emma Miller, HR Manager of Boardriders Inc, previously know as Billabong Group. How long have you been in retail? / How did your retail career begin? My first job was in a retail environment, whilst...

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Meet our Medium Retailer of the Year Champion, St Frock.

We interviewed our winners from the 2018 National Retail Awards. Meet Sandradee Makejev, owner of St Frock, our Medium...

We interviewed our winners from the 2018 National Retail Awards. Meet Sandradee Makejev, owner of St Frock, our Medium Retailer of the Year. Where did your retail journey begin? My retail journey began 8 years ago at Sydney’s Bondi Markets. I was working full-time in fashion PR & Marketing, and...

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