Message from the CEO: 22 October 2019

Before the busy Christmas season gets underway, now is a good chance to reassess your leasing arrangements. Rent is one...

Before the busy Christmas season gets underway, now is a good chance to reassess your leasing arrangements. Rent is one of the most significant costs for anyone running a retail business, and paying the right amount for your business can greatly affect its success. The good news is that there...

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Message from the CEO: 15 October 2019

‘The customer is always right’ is probably the most quoted adage in retail, no matter what type of store...

‘The customer is always right’ is probably the most quoted adage in retail, no matter what type of store it is you operate. Friendly service, quality products and value for money are just a few of the things that all customers rightly expect when they shop at a retail outlet....

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Message from the CEO: 8 October 2019

Last week the ABS released the August retail trade report. Although the results were slightly below forecasts, it was...

Last week the ABS released the August retail trade report. Although the results were slightly below forecasts, it was still a much improved set of figures from those for July. Across the country turnover increased by 0.4 per cent, with all but one industry seeing a pickup from the previous...

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Message from the CEO: 1 October 2019

The digital age has made the internet central to the lives of just about everyone on the planet. But...

The digital age has made the internet central to the lives of just about everyone on the planet. But it’s not just in our personal lives that it has become integral, running and operating a business also requires fast and reliable broadband. However, different businesses have different needs and there...

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Message from the CEO: 24 September 2019

With retail continuing to undergo a period of slow sales and low consumer confidence, one of the biggest challenges...

With retail continuing to undergo a period of slow sales and low consumer confidence, one of the biggest challenges is keeping you and your staff motivated. Owning your own business can be a gruelling experience at the best of times and this is only compounded when economic conditions are sluggish....

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Message from the CEO: 17 September 2019

A lot has been made of the recent ABS retail figures for July. There’s no denying that the results...

A lot has been made of the recent ABS retail figures for July. There’s no denying that the results – which included a drop in turnover of 0.1 per cent – were underwhelming to say the least. On top of this, the fact that the Federal Government’s tax cuts came...

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Message from the CEO: 10 September 2019

The National Retail Association prides itself on being the voice of modern retail. We’re fortunate to have a membership which...

The National Retail Association prides itself on being the voice of modern retail. We’re fortunate to have a membership which spans all-sized businesses, from the biggest retailers to the smallest, that is also keeping pace with the rapidly changing face of retail across a wide range of issues. It was therefore...

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Message from the CEO: 3 September 2019

The National Retail Association is the voice of modern Australian retail, and this week we celebrate the very best...

The National Retail Association is the voice of modern Australian retail, and this week we celebrate the very best in our industry as we host Australia’s most modern and innovative retailers at our 2019 National Retail Awards. Today the biggest struggle for retail business owners or managers is enticing and...

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Message from the CEO: 20 August 2019

The Australian Small Business and Family Enterprise Ombudsman, Kate Carnell, recently handed down a comprehensive review into the Small...

The Australian Small Business and Family Enterprise Ombudsman, Kate Carnell, recently handed down a comprehensive review into the Small Business Fair Dismissal Code. As most of you would know only too well, the current Code is complex, onerous and in certain parts is highly ambiguous. This can make it an...

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Message from the CEO: 13 August 2019

Members, Your association has been supporting the Australian retail sector for close to 100 years. Over that time, the nature...

Members, Your association has been supporting the Australian retail sector for close to 100 years. Over that time, the nature of our industry has changed dramatically, and the association has adapted to meet the changing demands on you and your businesses. One thing has not changed in that time, however,...

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Message from the CEO: 6 August 2019

Mark Twain once famously said that ‘reports of my death have been greatly exaggerated’. And so it proved last Friday...

Mark Twain once famously said that ‘reports of my death have been greatly exaggerated’. And so it proved last Friday when, just hours after some had been declaring that there was a ‘retail recession’, the Australian Bureau of Statistics (ABS) sales figures for June saw a healthy spike in turnover...

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Message from the CEO: 30 July 2019

Running a retail business is filled with plenty of challenges – managing a roster, ensuring there’s enough money at...

Running a retail business is filled with plenty of challenges – managing a roster, ensuring there’s enough money at the end of each pay cycle to pay everyone (including yourself), and navigating the ups and downs of the economy, just to name a few. However, there is one challenge...

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Message from the CEO: Tuesday 23 July 2019

With the recent tax cuts continuing to flow into the bank accounts of low and middle income earners, we...

With the recent tax cuts continuing to flow into the bank accounts of low and middle income earners, we are seeing a lot sales activity being generated. Last week Amazon Prime Day saw 65 hours of bargain prices for members. This in turn saw a raft of other online and...

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Message from the CEO: 16 July 2019

Congratulations to our National Retail Awards Finalists The NRA is delighted to have unveiled the finalists for the 2019 National...

Congratulations to our National Retail Awards Finalists The NRA is delighted to have unveiled the finalists for the 2019 National Retail Awards, with the winners to be announced at the Gala dinner on September 4 in Sydney. I want to say from the outset what a high calibre of nominations we...

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Message from the CEO: 9 July 2019

At long last the Government’s $157 billion, five-year income tax package has passed the senate. As a result, millions of...

At long last the Government’s $157 billion, five-year income tax package has passed the senate. As a result, millions of workers across the country will see as much as an extra $1,080 flood into their bank accounts over the coming weeks as they file their tax returns. This most certainly...

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Message from the CEO: 2 July 2019

The plastic bag ban has again been in the headlines in recent days. It is 12 months since Coles...

The plastic bag ban has again been in the headlines in recent days. It is 12 months since Coles and Woolworths ceased offering single-use plastic bags to shoppers, while every state and territory other than New South Wales has either implemented a ban or is in the process of...

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