There is currently a case before the Federal Court that could have real ramifications for small businesses across Australia. First,...
There is currently a case before the Federal Court that could have real ramifications for small businesses across Australia. First, a bit of background. In August this year the Federal Court found that a casual truck driver previously employed by labor hire company WorkPac was entitled to back pay for...
I spotted a sign once that read, “Hire a teenager now, while they still know everything.” When you consider those...
I spotted a sign once that read, “Hire a teenager now, while they still know everything.” When you consider those aged 15 – 24 are the most likely of all groups to face unemployment, and that we’re the most likely of all industries to give them a job, you know...
You may be wondering why you’re hearing from me today instead of Dominique? The newest addition to the National Retail...
You may be wondering why you’re hearing from me today instead of Dominique? The newest addition to the National Retail Association clan – Dominique’s and husband Tony’s first baby, Wilhelmina – made her grand entrance into the world a little earlier than expected late last week, weighing in at 7lb...
Earlier this week PayPal released its mCommerce Index which surveyed over 1,000 consumers and 400 businesses. The report contained...
Earlier this week PayPal released its mCommerce Index which surveyed over 1,000 consumers and 400 businesses. The report contained some interesting findings that the retail industry should acknowledge. Rest assured, the NRA has long maintained that traditional bricks and mortar outlets will continue to be at the forefront of the...
It’s no secret we’re addicted to our phones – just think about the panic most of us feel at...
It’s no secret we’re addicted to our phones – just think about the panic most of us feel at the thought of losing ours! While it’s also no secret these little devices have revolutionised our industry, the latest research from Salesforce suggests they are going to play an even greater...
If your business employs casuals, as many retailers do, you probably have serious concerns about the recent Federal Court...
If your business employs casuals, as many retailers do, you probably have serious concerns about the recent Federal Court ruling in the matter of WorkPac v Skene. If you’re not aware of the case, I guarantee you will hear about it in coming weeks and months. It is a...
Have you started your pre-Christmas jobs recruitment drive yet? If the huge spike in positions advertised on employment website...
Have you started your pre-Christmas jobs recruitment drive yet? If the huge spike in positions advertised on employment website Indeed are anything to go by, a heck of a lot of you certainly have! Despite the Australian Bureau of Statistic’s figures showing a lacklustre June, job postings are tracking well...
The days are getting longer, the big coats are being pushed to the back of the wardrobe and we...
The days are getting longer, the big coats are being pushed to the back of the wardrobe and we all seem to have a distinct ‘spring’ in our steps. For retailers, channelling that extra burst of energy back into your business in a strategic way can easily translate to more...
Mary Booth’s vitality certainly belies her age – something that could be down to the exceptional lifestyle where she...
Mary Booth’s vitality certainly belies her age – something that could be down to the exceptional lifestyle where she lives in the Hunter Valley! As the 76-year-old accepted her NRA Lifetime Achievement Award in Melbourne, Ms Booth shared the story of a long career devoted to retail, and how it...
Commsec has released its business sales index report for July 2018 and it is welcome news for the retail...
Commsec has released its business sales index report for July 2018 and it is welcome news for the retail sector. The data – which measures the value of credit and debit card transactions processed via Commonwealth Bank merchant facilities – has seen a July annual growth rate of 16.6...
You have your accounting software. You have a HR system. You have stock control processes in place. You have...
You have your accounting software. You have a HR system. You have stock control processes in place. You have the huge beast that is ‘marketing’, and the monster workload and management needed to support it. There is literally a bottomless pit of software you could implementing across all the aspects...
It’s 10.24pm and I’ve messaged a retail chat bot. I get a response within 20 seconds. After a few...
It’s 10.24pm and I’ve messaged a retail chat bot. I get a response within 20 seconds. After a few exchanges, I had everything I needed organised. None of us would have imagined this even a few years ago, that conversational commerce with all the money and resources needed to implement,...
The Federal Government’s Parliamentary Franchising Inquiry is now well underway – the findings of which are due at the...
The Federal Government’s Parliamentary Franchising Inquiry is now well underway – the findings of which are due at the end of September. As an attempt to establish the fact among the fiction, the Inquiry has been honing in on areas like how the Code is being operated and its effectiveness,...
One thing retailers do exceptionally well is create jobs for hundreds of thousands of Australians - many of whom...
One thing retailers do exceptionally well is create jobs for hundreds of thousands of Australians - many of whom are in the youth category. Around one quarter of all employed young people are in the retail sector. These jobs help supplement their schooling or tertiary education, gear up for overseas...
“Retail was a notable exception, with conditions in the sector remaining weaker.” It’s not the results we wanted to hear...
“Retail was a notable exception, with conditions in the sector remaining weaker.” It’s not the results we wanted to hear from NAB’s monthly business survey. The survey showed business conditions have been edging slightly higher, with conditions remaining favourable across most states and industries. But it’s not exactly a shock. You...
As you would be aware with an imminent election, we are always on the lookout for a friendly face...
As you would be aware with an imminent election, we are always on the lookout for a friendly face in the corridors of Canberra. This enables us to cut through when we are advocating on your behalf about the challenges facing Australian retailers. But no amount of understanding can...