Message from the CEO, Dominique Lamb: 13 March 2018

Spanish fashion and accessories retailer Zara has announced it is launching an online shopping option for Australian consumers from...

Spanish fashion and accessories retailer Zara has announced it is launching an online shopping option for Australian consumers from March 14, and is rolling out free delivery (as well as click and collect) and free returns. It’s a move likely to at least rattle the immense market dominance of its...

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Message from the CEO, Dominique Lamb: 6 March 2018

Chemist Warehouse’s Jack Gance, Catch CEO Nati Harpaz, The Iconic COO Anna Lee… the list of industry heavyweights sharing...

Chemist Warehouse’s Jack Gance, Catch CEO Nati Harpaz, The Iconic COO Anna Lee… the list of industry heavyweights sharing their insights into the modern retail landscape during Inside Retail Live 2018’s three-day Melbourne event was staggering. I was honoured to be invited to panel alongside former Myer CEO Bernie Brookes...

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Message from the CEO, Dominique Lamb: 27 February 2018

Actress and businesswoman Kate Hudson has spent the past week in Australia with the female support and entrepreneurship membership...

Actress and businesswoman Kate Hudson has spent the past week in Australia with the female support and entrepreneurship membership group, Business Chicks, where she attracted a sold out crowd at each of her three lunch events in Sydney, Melbourne and Brisbane. The 39-year-old addressed around 5,000 people while she was...

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Message from the CEO, Dominique Lamb: 20 February 2018

It is with great pleasure I announce that the NRA Legal team has grown by one, with Lindsay Carroll...

It is with great pleasure I announce that the NRA Legal team has grown by one, with Lindsay Carroll joining us as Legal Practice Manager. Lindsay brings to NRA Legal significant legal and practical expertise on managing workplace relations strategy and risk. Lindsay started her working life in retail at one...

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Message from the CEO, Dominique Lamb: 13 February 2018

The Christmas trading figures are in, with total sales for the entire Christmas period – the second half of...

The Christmas trading figures are in, with total sales for the entire Christmas period – the second half of November and all of December – reaching $47.5 billion. This closely compares with the $48 billion that the NRA forecast for the Christmas trade period and is a record high...

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Message from the CEO, Dominique Lamb: 6 February 2018

As the March 31 implementation date nears for a minimum three-year validity on all gift cards sold to consumers...

As the March 31 implementation date nears for a minimum three-year validity on all gift cards sold to consumers in NSW, the State Government has agreed to give retailers a six-month transition period in which you can further run-down your existing stocks. The NSW Office of Fair Trading will allow...

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Message from the CEO, Dominique Lamb: 30 January 2018

The push for a nation-wide ban on single-use plastic bags has been underway for such a long time, it’s...

The push for a nation-wide ban on single-use plastic bags has been underway for such a long time, it’s exciting to see it finally becoming a reality, with each state pursuing its own legislative amendments, and bans already implemented or pending in all states and territories except NSW. Other environmental...

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Message from the CEO, Dominique Lamb: 23 January 2018

Consumer confidence is up (although not expected to translate into any giant spending sprees anytime soon), and people are...

Consumer confidence is up (although not expected to translate into any giant spending sprees anytime soon), and people are feeling more positive about the outlook for the economy and the jobs market, according to the Westpac-Melbourne Institute consumer sentiment index. Whether measured by Westpac or ANZ, consumer sentiment is at...

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Message from the CEO, Dominique Lamb: 16 January 2018

Retailers this week may feel a little like drought-stricken farmers following a drenching, after the Australia Bureau of Statistics...

Retailers this week may feel a little like drought-stricken farmers following a drenching, after the Australia Bureau of Statistics (ABS) released its retail trade report for November. The nation enjoyed a rather robust jump of 1.2 per cent in total sales to $26.4 billion – three times the market forecast...

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Message from the CEO, Dominique Lamb: 9 January 2018

Retailers naturally love a bustling store environment, but following 2017’s frenetic pre-Christmas rush and Boxing Day madness, on the...

Retailers naturally love a bustling store environment, but following 2017’s frenetic pre-Christmas rush and Boxing Day madness, on the back of what seemed like an entire year of uncertainty, it may be time for a little rest and reboot! 2017 certainly threw us a few curveballs - from the absurd...

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Message from the CEO, Dominique Lamb: 2 January 2018

It’s that time of year when we start looking to the coming 12 months and making our plans or...

It’s that time of year when we start looking to the coming 12 months and making our plans or new year’s resolutions.  I’d like to propose a resolution for our politicians in 2018, and it’s a simple one:  Just leave retailers alone.  Get off our backs and get out...

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Message from the CEO, Dominique Lamb: 26 December 2017

Hard to believe that we’ve already reached Boxing Day in what has been a bumper Christmas for the Australian...

Hard to believe that we’ve already reached Boxing Day in what has been a bumper Christmas for the Australian retail sector. We’re forecasting this Christmas trade period to be the biggest ever and I’m pleased to say that we’re predicting today’s Boxing Day sales to also be a record-breaker! In...

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Message from the CEO: 19 December 2017

As we enter the final week before Christmas, I will keep it nice and brief for this week’s CEO...

As we enter the final week before Christmas, I will keep it nice and brief for this week’s CEO column. The Australian retail sector is again on track to record the highest level of sales for the Christmas trade period. We have forecast $48 billion to be spent nationally in...

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Message from the CEO: 12 December 2017

There has been more in the media this week about retail stores doing it tough and some having to...

There has been more in the media this week about retail stores doing it tough and some having to close up shop. While we love to celebrate the retail success stories in this industry, we know that behind every one, there are countless others that don’t turn out so...

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Message from the CEO: 5 December 2017

After what seems like an eternity, the penalty rates issue flared again this week, after the Senate passed measures...

After what seems like an eternity, the penalty rates issue flared again this week, after the Senate passed measures to reverse the decision of the independent umpire, the Fair Work Commission (FWC) to reduce Sunday and public holiday rates. Labor teamed up with the Greens and some crossbenchers to pass...

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Message from the CEO: 28 November 2017

Why we won’t be taking money from Amazon to advocate its agenda over yours After months of speculation, Amazon’s soft...

Why we won’t be taking money from Amazon to advocate its agenda over yours After months of speculation, Amazon’s soft launch on Friday came and went without much ado, however we would be foolish to underestimate how aggressive the behemoth’s market entry will become over the coming months, and years. Amazon...

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