Where

Suburban Business Hub
16 Aspinall Street
Nundah, QLD 4012

When

Wednesday 25th May 2022
9:15am - 11:30am
  Register Now

The National Retail Association has partnered with the Brisbane City Council to deliver free workshops for Brisbane retailers.

Customer aggression is on the rise, and it can be a challenge for retail workers to keep control of an escalating situation. What is the best way to handle a customer whose behaviour becomes threatening? What strategies will help diffuse and refocus a bad interaction, and when is it appropriate to walk away?

This training will be delivered at the Suburban Business Hub in Nundah on Wednesday, 25 May.