Lindsay Carroll

Lindsay is a leading workplace relations specialist and regularly provides employment law advice, support and representation to clients across...

Lindsay is a leading workplace relations specialist and regularly provides employment law advice, support and representation to clients across all sectors of the retail and quick service industries.

Read More

David Stout

As Director of the Policy team, David (he/him) draws on more than 32 years’ direct retail industry experience, including...

As Director of the Policy team, David (he/him) draws on more than 32 years’ direct retail industry experience, including in key management positions, to understand the challenges confronting retailers and clients to help them develop solutions. David is a highly-respected senior executive across a wide range of retail sectors including...

Read More

Flor Merza

Flor Merza is the Financial Controller of the National Retail Association, bringing a wealth of knowledge from the not-for-profit...

Flor Merza is the Financial Controller of the National Retail Association, bringing a wealth of knowledge from the not-for-profit space. Prior to her appointment as Financial Controller in 2022, Flor was the Head of Finance at the Leukemia Foundation. Flor graduated from the Queensland University of Technology with a...

Read More

Jo Ann Andres

Jo Ann Andres is the Accounts Officer of the National Retail Association. Jo Ann is a highly organised, detail-oriented and...

Jo Ann Andres is the Accounts Officer of the National Retail Association. Jo Ann is a highly organised, detail-oriented and experienced team member providing accounting support to the Financial Controller. Her role is vital to the Finance team in achieving their goal of producing financial reports on a timely manner. Prior...

Read More

Amy Lynes

Amy Lynes is a Senior Workplace Relations Consultant with the National Retail Association, a not-for-profit organisation that represents the...

Amy Lynes is a Senior Workplace Relations Consultant with the National Retail Association, a not-for-profit organisation that represents the interests of retailers and quick service restaurants across Australia. Amy is passionate about authentic leadership, and empowering others to reach their potential and achieve their goals. As an experienced people leader,...

Read More

Remy Atkinson

Before joining the NRA Legal team, Remy was an Employment Relations Advisor who assisted small and medium-sized businesses, from...

Before joining the NRA Legal team, Remy was an Employment Relations Advisor who assisted small and medium-sized businesses, from a variety of industries, to navigate the complexities of employment law. This experience has equipped her with the skills required to deliver practical advice on workplace compliance and employee management...

Read More

Ricqui Bradley

Ricqui is a final-year university student with a passion for employment law and industrial relations. She enjoys assisting businesses...

Ricqui is a final-year university student with a passion for employment law and industrial relations. She enjoys assisting businesses in ensuring compliance with labour law legislation and best practice standards. Prior to joining NRA Legal as a Paralegal, Ricqui was a Workplace Relations Advisor. In this role, she worked with...

Read More

Tristan Carpenter

Tristan is a university student who is passionate about industrial relations, policy and the smooth operation of the workplace....

Tristan is a university student who is passionate about industrial relations, policy and the smooth operation of the workplace. Prior to joining the NRA, Tristan was a part of an association providing advice in the Building and Construction industry. Here Tristan was able to build a foundational understanding of...

Read More

Victoria Hansen

Victoria has been delivering excellent customer service in the membership team as Member Engagement Manager since May 2019. She...

Victoria has been delivering excellent customer service in the membership team as Member Engagement Manager since May 2019. She now oversees all membership administration and retention activity.

Read More

Ebony Johnson

As Project Manager in the Policy team, Ebony brings a strong background across the retail, textile, and hospitality sectors...

As Project Manager in the Policy team, Ebony brings a strong background across the retail, textile, and hospitality sectors in project management, stakeholder relations, marketing and communications. Ebony brings her professional communication and problem-solving skills to all projects delivering consistently high-level results. Ebony is currently representing retailers on multiple taskforces...

Read More

Lily Charlton

Lily Charlton is an experienced policy officer who provides a high level of professionalism and organisation. Lily’s remit oversees...

Lily Charlton is an experienced policy officer who provides a high level of professionalism and organisation. Lily’s remit oversees the delivery of policy submissions to government, industry committees, industrial commission trading hour applications and supporting government relations. Lily ensures the policy team consistently meets or exceeds key deliverables on...

Read More

Bonnie Marshall

Before joining the team, Bonnie served 12 years in the Australian Federal Parliament as a Chief of Staff, campaign...

Before joining the team, Bonnie served 12 years in the Australian Federal Parliament as a Chief of Staff, campaign lead, policy adviser and media and communications manager. She has provided advice on key legislative areas including advanced manufacturing, energy policy, STEM and education, international relations, regional job creation, agriculture and dairy...

Read More

Matt Powers

Matt is an avid retail expert with a diverse professional background, including 15 years of experience in retail management....

Matt is an avid retail expert with a diverse professional background, including 15 years of experience in retail management. As a specialist in retail, business and operations management, Matt is passionate about fostering centre relationships and engaging in solutions to represent the interests of retailers through excellent communication skills,...

Read More