The Workforce Planning Course is proudly supported by the Queensland Department of Youth Justice, Employment, Small Business, and Training, in partnership with Jobs Queensland.

This free course is designed to help Queensland business owners and managers fully understand their workforce, by developing an agile, flexible workforce plan to respond to changes in the business environment. Employing principles of workforce planning and by examining the operational, tactical, and strategic focus, the plan will complement and integrate into an organisation’s overall business planning.


To find out more, view the course information or reach out to Victoria Hansen, the Industry Workforce Advisor at the National Retail Association, at v.hansen@nationalretail.org.au about your eligibility for the program and explore how it can contribute to enhancing your business’ workforce strategy.