Safe Retail Precincts

Mandatory signage A5 - 2024 QLD Knife and Controlled Items

Official mandatory signage which must be displayed in stores from 1 Sept 2024 (A5 horizontal and vertical formats)

Mandatory signage A4 - 2024 QLD Knife and Controlled Items

Official mandatory signage which must be displayed in stores from 1 Sept 2024 (A4 horizontal and vertical formats)

Knife sale laws across Australia (updated)

Comparison table of requirements for the sale of knives and other controlled items across Australia. Updated 19 December 2024.

*Main Guide for Sellers* - 2024 QLD Knife and Controlled Items

Comprehensive Guide for Sellers of knives and other controlled items in QLD. Page 8 updated 4 July 2024.

Basic factsheet A4 - 2024 QLD Knife and Controlled Items

One page factsheet outlining seller responsibilities and support services for business

Presentation - 2024 QLD Knife and Controlled Items

Powerpoint presentation slides used by National Retail during our weekly information sessions

Small Customer Flier - 2024 QLD Knife and Controlled Items

Small (A6) flier ideal for businesses to print and place at your service desk or counter to explain the laws to customers when needed.

Optional campaign posters - 2024 QLD Knife and Controlled Items

Optional campaign posters and point-of-sale materials (A4 to small shelf-talkers). Please note these campaign materials are not a replacement for mandatory signage.

Staffroom posters - 2024 QLD Knife and Controlled Items

Two A4 posters - Employee obligations and How to check ID

Sample staff acknowledgement - 2024 QLD Knife and Controlled Items

Sample form for staff to acknowledge they have been instructed and warned of their obligations

Spread the word (comms kit) - 2024 QLD Knife and Controlled Items

Kit of sample emails, social media posts and key resources to distribute to your network of businesses. (MS Word doc)

Social media tiles - 2024 QLD Knife and Controlled Items

Assortment of social media images and website banners to promote the support services available to sellers.

Safe Retail Precincts: Campaign Brochure

Safe Retail Precincts Program - Retailer Handbook Safe Retail Precincts aimed to create vibrant retail precincts through shared intelligence, collaboration and vigilance.

Safe Retail Precincts: Identify and Report Suspicious Behaviour

Safe Retail Precincts: Active Armed Offender Emergency Response

Workers, retailers and retail property owners unite to combat rising violence against workers and retail crime

Retail Crime Statistics - Assault & Theft

The 2022 Australia and New Zealand Retail Crime Study

Manual Handling Guidance

First Aid Checklist

Fire Safety Checklist

Emergency Plans in the Workplace

Bag Check Condition of Entry Signage

CCTV Warning Signage

Bag Check Flyer

Bag Check Code of Practice

Counterfeit notes guide

Retailers have reported a rise in the frequency and quality of counterfeit bank notes. The NRA developed a guide on how to spot and avoid accepting a fake note as part of the National Retail Association SafeCity Network.

National Theft and Assault Statistics

Theft and assault data as reported to state and territory police.

Safe Retail Precincts: Armed Offender Poster (Chinese)

Safe Retail Precincts: Identify & Report Suspicious Behaviour (Chinese)

Factsheet - Support for Combatting Abuse

Factsheet - Support for Essential Retail Workers

Factsheet - Support for Harsher Retail Crime Penalties

Factsheet - Abuse Forcing Workers Out of Retail

Business Security

Steps to reduce the risk of crime to your business.

Business Security Assessment

Use this form to assess your current security arrangements and adapt suggestions to suit your business needs.

Retail and Fast Food Industry Statement

A statement committing to a retail and fast food industry free from abuse and violence - contributing to creating vibrant, healthy and safe workplaces and communities for both workers and customers.

Escape plan template (docx)

Have you got an escape plan? Under the Australian Standard AS 3745:2010 Planning for emergencies in facilities, your escape plan must meet minimum requirements. The National Retail Association has created a basic template for an escape plan adapted from the standard fire evacuation plan issued by local authorities.

Escape plan template (pdf)

Have you got an escape plan? Under the Australian Standard AS 3745:2010 Planning for emergencies in facilities, your escape plan must meet minimum requirements. The National Retail Association has created a basic template for an escape plan adapted from the standard fire evacuation plan issued by local authorities.

SafeCity Network 2018-19 Results

The SafeCity Network trial saw a 21% increase in reported crime in Brisbane & Fortitude Valley compared to 2% increase the previous year ...

Refund fraud

Look out for 'de-tagging'

Multiple retailers have reported finding security tags left in change rooms or on the shop floor, pointing to the use of ‘de-taggers’...

Tips for approaching a shoplifter

The QPS recommends taking the following actions when choosing to engage with a shoplifter...

NRA SafeCity Network overview

On 1 March 2018, the NRA launched the NRA SafeCity Network as a trial in Brisbane aimed at increasing collaboration and insight between retailers to reduce retail crime...

The hidden costs of retail crime

In order to better assist retailers, the National Retail Association has prepared the following case study on retail crime on Brisbane’s city retail precinct...