Official mandatory signage which must be displayed in stores from 1 Sept 2024 (A5 horizontal and vertical formats)
Official mandatory signage which must be displayed in stores from 1 Sept 2024 (A4 horizontal and vertical formats)
Comparison table of requirements for the sale of knives and other controlled items across Australia. Updated 20 June 2024.
Comprehensive Guide for Sellers of knives and other controlled items in QLD. Page 8 updated 4 July 2024.
One page factsheet outlining seller responsibilities and support services for business
Powerpoint presentation slides used by National Retail during our weekly information sessions
Small (A6) flier ideal for businesses to print and place at your service desk or counter to explain the laws to customers when needed.
Optional campaign posters and point-of-sale materials (A4 to small shelf-talkers). Please note these campaign materials are not a replacement for mandatory signage.
Two A4 posters - Employee obligations and How to check ID
Sample form for staff to acknowledge they have been instructed and warned of their obligations
Kit of sample emails, social media posts and key resources to distribute to your network of businesses. (MS Word doc)
Assortment of social media images and website banners to promote the support services available to sellers.
Safe Retail Precincts Program - Retailer Handbook Safe Retail Precincts aimed to create vibrant retail precincts through shared intelligence, collaboration and vigilance.
Retailers have reported a rise in the frequency and quality of counterfeit bank notes. The NRA developed a guide on how to spot and avoid accepting a fake note as part of the National Retail Association SafeCity Network.
Theft and assault data as reported to state and territory police.
Steps to reduce the risk of crime to your business.
Use this form to assess your current security arrangements and adapt suggestions to suit your business needs.
A statement committing to a retail and fast food industry free from abuse and violence - contributing to creating vibrant, healthy and safe workplaces and communities for both workers and customers.
Have you got an escape plan? Under the Australian Standard AS 3745:2010 Planning for emergencies in facilities, your escape plan must meet minimum requirements. The National Retail Association has created a basic template for an escape plan adapted from the standard fire evacuation plan issued by local authorities.
The SafeCity Network trial saw a 21% increase in reported crime in Brisbane & Fortitude Valley compared to 2% increase the previous year ...
Multiple retailers have reported finding security tags left in change rooms or on the shop floor, pointing to the use of ‘de-taggers’...
The QPS recommends taking the following actions when choosing to engage with a shoplifter...
On 1 March 2018, the NRA launched the NRA SafeCity Network as a trial in Brisbane aimed at increasing collaboration and insight between retailers to reduce retail crime...
In order to better assist retailers, the National Retail Association has prepared the following case study on retail crime on Brisbane’s city retail precinct...
VIETNAMESE - One page factsheet outlining seller responsibilities and support services for business
KOREAN - One page factsheet outlining seller responsibilities and support services for business
HINDI - One page factsheet outlining seller responsibilities and support services for business
CHINESE TRADITIONAL - One page factsheet outlining seller responsibilities and support services for business
CHINESE SIMPLIFIED - One page factsheet outlining seller responsibilities and support services for business
ARABIC - One page factsheet outlining seller responsibilities and support services for business
