We represent over 28,000 shopfronts across Australia and New Zealand, making us the one of the most powerful voices for Australian businesses. Our policy team works hard to bring retailers together in a non-competitive environment and provide a platform to have your voice heard.

We tackle the issues you can’t tackle alone.

 

How we represent your interests

Collaboration

The NRA works actively with governments and department officers to ensure the interests and needs of the retail and services sectors are protected and promoted.

Advocacy

As an industry association, NRA takes its obligation seriously to influence government policy and keep public debate focused on key business issues.

Engagement

Our member engagement programs help to identify issues of concern for businesses and the industry, and help direct NRA’s policy and lobbying strategies on behalf of members.

Industry Impact

Business Operations & Risks

From everyday business risks through to wider industry issues, our policy team supports and works closely with members to drive change in all areas of retail.

We use in-house and external resources to stay actively involved in issues that matter to retailers.

Tenancy & Leasing
Retail Crime
Committees

We coordinate a number of important industry committees. These committees facilitate vital discussions and offer retailers the opportunity to contribute to retail industry policy.

Find out more about our active committees at the links below:

Regulatory Reform

Retail regulations are often subject to change. As a peak industry body, we contribute to important discussions, meetings and submissions to fight for the best outcomes for the retail industry.

Find out more about our work on Liquor Regulation and Gift card reform.

Environmental Regulations

The National Retail Association continues to play an active role in developing and implementing environmental regulations in the retail space.

Recent projects include:

  1. QLD Plastic Bag Ban
  2. WA Plastic Bag Ban
  3. Container Deposit Schemes
QLD Container Deposit Scheme
WA Container Deposit Scheme
Special Events

We liaise with government around special events like the Commonwealth Games and public holidays that impact the retail sector.

QLD Bag Ban
The NRA Safecity Network
Submissions to Government

As a team we are a lot happier and all my volunteers now work great together. They are a lot more proud of the store and of their duties. I no longer have to ask for tasks to be done as they all work together and find what needs to be done or tidied. We are also on 6 months in a row of making budget which never happened before.

Salvation Army WA Store Manager - LEAD Program Participant

Great materials! Enjoyed the different mediums [clips,text,etc] and enjoyed activities which got us to think outside the box. Training was spot on.

Kazazz Jewellery – People Leadership Workshop Participant

Latest News

PFAS session recording available

We understand that some businesses may still be experiencing confusion or challenges while preparing for the new PFAS controls due...

We understand that some businesses may still be experiencing confusion or challenges while preparing for the new PFAS controls due to come into effect 1 July.  On Friday 4 April, National Retail facilitated an Industry Information Session with guest speaker Sonia Goldie, Director – Industrial Chemicals Environmental Management Section, DCCEEW. Ms Goldie provided an...

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ACCC announces 2025-26 compliance and enforcement priorities

Every year, the Australian Competition and Consumer Commission (ACCC) identifies key areas to focus its compliance and enforcement work...

Every year, the Australian Competition and Consumer Commission (ACCC) identifies key areas to focus its compliance and enforcement work to promote competition among business, promote fair trading by business and protect consumers in their dealings with business. The ACCC recently announced their 2025-26 Compliance and Enforcement priorities, with a key...

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Upcoming Events

7
May

Rostering for Compliance in Retail Workshop

As laws criminalising wage theft in Australia are now in effect, getting rostering right in the retail industry is...

As laws criminalising wage theft in Australia are now in effect, getting rostering right in the retail industry is imperative. Wage compliance is now strictly enforced and requires an understanding of the complex rules of the General Retail Industry Award 2020 (Retail Award). The Retail Award has complex and interconnecting rostering...

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29
May

Redundancy and Restructuring Essentials Webinar

In today's unpredictable and dynamic business landscape, workforce restructuring is often unavoidable. Employers can be faced with the difficult...

In today's unpredictable and dynamic business landscape, workforce restructuring is often unavoidable. Employers can be faced with the difficult decision to make an employee’s position redundant to successfully meet the operational requirements of their business. However, navigating this process can be difficult and expose employers to claims from their...

Read More