The NRA frequently invites its members to participate in surveys on important workplace relations matters. As a peak body for...
The NRA frequently invites its members to participate in surveys on important workplace relations matters. As a peak body for the retail and fast food industries, the data helps to inform our advocacy on behalf of our members and industry and will help us to track trends on key workplace...
There often seems to be confusion between what is a retail concept and retail design – or sometimes even...
There often seems to be confusion between what is a retail concept and retail design – or sometimes even more confusing when reference is made to a design concept. A retail concept is really about combining a whole range of ideas and aspects, with design being one of these. Some aspects...
The NSW Department of Industry are currently holding a series of Feedback to Stakeholders Forums – Changes to the...
The NSW Department of Industry are currently holding a series of Feedback to Stakeholders Forums – Changes to the Apprenticeship and Traineeship Act and what it means for your business. On 13 September, the NSW Parliament amended the Apprenticeship and Traineeship Act, 2001. The changes will mean better liaison between RTOs...
NRA Trainer, Robin, with student at a Visual Merchandising Workshop in St George, QLD. The NRA...
NRA Trainer, Robin, with student at a Visual Merchandising Workshop in St George, QLD. The NRA Training and Development team frequently travel across Australia to visit retailers, big and small, to deliver specialised knowledge and industry-specific expertise in order to grow their business. The team develop flexible...
Boxing Day trade continues in NSW The NSW Government today announced it will legislate to allow Boxing Day trade to...
Boxing Day trade continues in NSW The NSW Government today announced it will legislate to allow Boxing Day trade to continue in all parts of NSW, in accordance with the findings of an independent review by Professor Percy Allan AM which considered feedback from retailers, employees and shoppers. NRA will update...
The Victorian State Government has commenced its small business regulation review to help identify barriers that are hindering growth...
The Victorian State Government has commenced its small business regulation review to help identify barriers that are hindering growth and sustainability across the state. The review will be led by the Department of Economic Development, Jobs, Transport and Resources, with a goal to reducing red tape and the regulatory...
As of Friday 8th July, the Fair Work Commission (FWC) launched a revitalised website with new design and features...
As of Friday 8th July, the Fair Work Commission (FWC) launched a revitalised website with new design and features which have been based on feedback compiled through a website usability survey by stakeholders. The Commission was seeking feedback to improve the design, user experience and the functionality of the...
The customer is always right doesn’t sit well with all retailers. While you may not agree with this sentiment,...
The customer is always right doesn’t sit well with all retailers. While you may not agree with this sentiment, listening to customers’ complaints and negative feedback can often be more beneficial to the growth of a business than tossing these comments aside. Whether it be face to face, online or...