ShopTalk Sydney and Melbourne

ShopTalk is a free, industry organised Meetup Group for eCommerce professionals, experts and enthusiasts to share insights, tips and...

ShopTalk is a free, industry organised Meetup Group for eCommerce professionals, experts and enthusiasts to share insights, tips and experiences in a casual networking environment. This upcoming ShopTalk in Melbourne and Sydney will focus on ‘Acquiring and Developing Local Digital Commerce Talent’. The panel will get to the nitty-gritty on what...

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New shipping ‘club’ launching today, a welcome move for retailers

The National Retail Association (NRA) has today welcomed the arrival of Australia Post’s new shipping membership program, Shipster, as...

The National Retail Association (NRA) has today welcomed the arrival of Australia Post’s new shipping membership program, Shipster, as a crucial move toward helping Australian businesses keep up with a rapidly-changing consumer market. NRA CEO Dominique Lamb said while innovative retailers were constantly changing up their business models to keep...

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Women World Changers: Sydney & Melbourne

A powerful one-day leadership summit on diversity, talent and economics. Women World Changers (WWC) is the premier, all inclusive, one-day leadership...

A powerful one-day leadership summit on diversity, talent and economics. Women World Changers (WWC) is the premier, all inclusive, one-day leadership summit designed to drive critical dialogue on the impact and economics of women, diversity and culture on business growth. Attended by Australia's top business executives, government and community leaders, WWC...

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Industry experts discuss end-to-end customer loyalty

Hear some of the most recognised local and international customer engagement experts in one place, discussing each critical stage...

Hear some of the most recognised local and international customer engagement experts in one place, discussing each critical stage of the loyalty journey. The Australian Loyalty Association, in conjunction with Global Loyalty, will host the third annual Customer Engagement & Loyalty Conference in Melbourne on 20 July. The 2017 event boasts...

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Message from the CEO: 6 February 2017

This week, we’ve seen more upset for Melbourne’s Bourke St Mall, after the discovery of a suspicious package left...

This week, we’ve seen more upset for Melbourne’s Bourke St Mall, after the discovery of a suspicious package left on the makeshift memorial for the now six people murdered in the 20 January vehicle rampage. After the hundreds of flowers, stuffed toys, cards, photos and balloons were removed on Monday...

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Bully boss charged under Brodie’s Law

by Ben Desir, Workplace Advisor, NRA Legal An electrician has been brought before a Melbourne Magistrate to face charges under...

by Ben Desir, Workplace Advisor, NRA Legal An electrician has been brought before a Melbourne Magistrate to face charges under Victoria’s strict workplace bullying laws. In Victoria, persons who engage in bullying behaviour can be prosecuted under the Crimes Act 1958 (Crimes Act). The Crimes Act was amended in 2011 to...

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Women in Retail and FMCG Leadership Summit 2017

NRA is proud to support the 4th Annual Women in Retail and FMCG Leadership Summit 2017, to be held...

NRA is proud to support the 4th Annual Women in Retail and FMCG Leadership Summit 2017, to be held on the 22nd and 23rd in Melbourne. Join us to hear inspirational stories, tips for overcoming challenges and strategies for becoming a better leader. Influential women in all roles from Retail...

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Is this the answer to transforming your retail business?

As 2016 comes to a close, we all begin looking for ways to inspire our teams ahead of the...

As 2016 comes to a close, we all begin looking for ways to inspire our teams ahead of the new year. It's the perfect time to come together as a business, reflect on your achievements from the past 12 months, be inspired by industry thought leaders and set collective...

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Woolworths gives asylum seeker recruits powerful leg up into the retail industry

Almost 20 new asylum seekers have found new jobs with Woolworths and more than 60 gained valuable work experience,...

Almost 20 new asylum seekers have found new jobs with Woolworths and more than 60 gained valuable work experience, after the Australian supermarket chain connected with a life-changing program from the Brotherhood of St Laurence. One of Woolworths’ newest employees recruited under the Given the Chance for Asylum Seekers program,...

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H&M taking over regional Australia

Regional Australia will soon be home to the Swedish fashion house H&M, with the company showing no signs of...

Regional Australia will soon be home to the Swedish fashion house H&M, with the company showing no signs of slowing down its’ Aussie takeover. Since entering the market H&M have opened 10 stores in major cities like Melbourne, Sydney and Brisbane. The mega-chain is to open stores in Wollongong and...

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A guide to trademarking

Anyone in business would know that it is always a good idea to register your trademarks to protect them...

Anyone in business would know that it is always a good idea to register your trademarks to protect them for your business. In fact, there’s a little saying that’s been going around, especially when it comes to the topic of UGG boots: “Don’t be an Ugg. Register your trademark before...

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Retail Customer Excellence Award Winners

Last Wednesday 11 May delegates attended an extravagant gala dinner in Melbourne for the Retail Customer Excellence Awards hosted...

Last Wednesday 11 May delegates attended an extravagant gala dinner in Melbourne for the Retail Customer Excellence Awards hosted by our partners Inside Retail. The awards night gives recognition to retailers in Australia who are creating Customer Centric organisations that have the customers’ needs and wants engrained into every company...

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Melbourne’s economy strengthened by strong retail sector

The Lord Mayor Robert Doyle and Minister for Employment and Public Transport, Jacinta Allan successfully launched the Melbourne Retail...

The Lord Mayor Robert Doyle and Minister for Employment and Public Transport, Jacinta Allan successfully launched the Melbourne Retail and Hospitality Strategy Year 2 Report on 7 April. Mr Doyle noted, “Employment in both our retail and hospitality industries is up; we gained eight per cent more hospitality outlets from...

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Dancing CEO’s in the fight against domestic violence

Last Friday night saw Brisbane’s leading CEOs swap the boardroom for the City Hall dance floor to raise funds...

Last Friday night saw Brisbane’s leading CEOs swap the boardroom for the City Hall dance floor to raise funds for Dancing CEO’s, an annual gala event to support Women’s Legal Service and the prevention of domestic violence. The National Retail Association (NRA) was proud to be an event sponsor...

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The original and most established retail event in Australia is heading to Melbourne for the very first time!

Australia’s love affair with digital is continuously growing and the sky really is the limit for where we can...

Australia’s love affair with digital is continuously growing and the sky really is the limit for where we can take it. According to the NAB, online retail sales saw a jump of 10% in 2015. However, even globally, online sales only represent 8% of the total. There is so much potential...

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Retail Doctor Group Launches ‘Fit for Business’ Breakfast

FEATURING GUY RUSSO, CEO OF KMART: ONE OF AUSTRALIA’S BIGGEST RETAIL TRANSFORMATIONS Guy Russo, CEO of Kmart will join...

FEATURING GUY RUSSO, CEO OF KMART: ONE OF AUSTRALIA’S BIGGEST RETAIL TRANSFORMATIONS Guy Russo, CEO of Kmart will join Brian Walker, CEO & Founder of Retail Doctor Group for an exclusive discussion on the transformation of Kmart into one of the most profitable department store chains in Australia. Retail...

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