Exclusive customer experiences build loyalty
Generally speaking, retaining customers is always significantly cheaper than acquiring new ones. Marketing costs, advertising, time spent with sales staff...
Generally speaking, retaining customers is always significantly cheaper than acquiring new ones. Marketing costs, advertising, time spent with sales staff and third party expenses all add up. Surprisingly nearly 50% of businesses focuses on attracting new customers vs. retaining existing customers. The customer experience in the retail industry is vitally important...