Container deposit scheme proposed for Tassie

POLICY & ADVOCACY > TASMANIA The Tasmanian Government has announced that it has instructed its Environment Protection Authority to provide...

POLICY & ADVOCACY > TASMANIA The Tasmanian Government has announced that it has instructed its Environment Protection Authority to provide advice on the possibility of introducing a container deposit scheme (CDS). Before the Government introduces any such scheme, the National Retail Association has asked that they consult with the retail industry...

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Young Retailer starts mentorship

Last week, Brian Walker, CEO & Founder of Retail Doctor Group, met with Luke Parish, this year’s runner up...

Last week, Brian Walker, CEO & Founder of Retail Doctor Group, met with Luke Parish, this year’s runner up for the National Retail Association's Young Retailer of the Year. Luke is the Area Manager for Boating Camping Fishing Ltd (BCF) in NSW West, and his submission in the 2016 Young Retailer of...

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“No refunds” unlawful

Christmas & Australian Consumer Law Obligations As consumers start their Christmas shopping early, the National Retail Association are reminding retail...

Christmas & Australian Consumer Law Obligations As consumers start their Christmas shopping early, the National Retail Association are reminding retail businesses to revise and align their exchange, return and refund policies to meet the Australian Competition and Consumer Commission standards. The ACCC Commissioner, Sarah Court, reported that many clothing retailers have...

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High demand for trained staff

Over the last 12 months, the NRA has delivered training to over 200 jobseekers through the Skilling Queenslanders for...

Over the last 12 months, the NRA has delivered training to over 200 jobseekers through the Skilling Queenslanders for Work program, and we are very pleased to report that almost 50% of these people have found employment in retail. Recently we asked for expressions of interest in hiring trainees from...

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Christmas shopping to top $1 billion a day

MEDIA RELEASE With 50 shopping days until Christmas, the National Retail Association (NRA) has today released its pre-Christmas and Boxing...

MEDIA RELEASE With 50 shopping days until Christmas, the National Retail Association (NRA) has today released its pre-Christmas and Boxing day trade projections which show that Australians are poised to spend more than a billion dollars a day during the busiest trading period for the year. The pre-Christmas and Boxing Day...

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Free digital lessons for the time poor with Google

Google in partnership with the Australian Chamber of Commerce & Industry have created a free training platform offering practical...

Google in partnership with the Australian Chamber of Commerce & Industry have created a free training platform offering practical training modules on all things digital called The Digital Garage. Each lesson is broken up into two parts, Watch the Lesson and Put it into Practice. Lessons are short 3 or...

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Message from the CEO: 31 October 2016

It’s shaping up as possibly the most significant week for retail industry data, as we look for indications of...

It’s shaping up as possibly the most significant week for retail industry data, as we look for indications of the upcoming pre-Christmas period.  Firstly, the Reserve Bank Board will meet tomorrow for its regular discussion of monetary policy. And while general financial industry talk is playing down the chances...

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Are You Ready for Business Christmas Functions?

With the festive season rapidly approaching, businesses are gearing up for Christmas work functions, but as we all know...

With the festive season rapidly approaching, businesses are gearing up for Christmas work functions, but as we all know alcohol and employment don’t necessary pair well. When things get ‘out of hand’ at a Christmas party the ‘hangover’ for employers can last well beyond the morning after. We all know...

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Helping your workers learn new skills

Low levels of literacy and numeracy does not mean that an individual is not capable of reading or completing...

Low levels of literacy and numeracy does not mean that an individual is not capable of reading or completing workplace tasks. Rather it means the reading and numeracy tasks of their job role may, on occasion, be beyond their existing skill level and they may need some additional time...

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Policy Update: Plastic bag ban in NSW

The New South Wales Parliament is currently considering a Bill to prohibit retailers from supplying certain types of plastic...

The New South Wales Parliament is currently considering a Bill to prohibit retailers from supplying certain types of plastic bags to their customers. If passed, the new law will prevent retailers from supplying plastic bags to customers to carry goods bought, or to be bought, from the retailer that are...

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Is this the answer to transforming your retail business?

As 2016 comes to a close, we all begin looking for ways to inspire our teams ahead of the...

As 2016 comes to a close, we all begin looking for ways to inspire our teams ahead of the new year. It's the perfect time to come together as a business, reflect on your achievements from the past 12 months, be inspired by industry thought leaders and set collective...

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Message from the CEO: 24 October 2016

Retailers have reason to be hopeful of a very Merry Christmas in 2016, following the release of the Commonwealth...

Retailers have reason to be hopeful of a very Merry Christmas in 2016, following the release of the Commonwealth Bank Business Sales Index (BSI) for September. The BSI – released late last week – was jam-packed with good news for retailers on the consumer spending front and this should act...

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The Legalities of Workplace Liability

The Fair Work Ombudsman has warned employers and those in management positions to be careful of their actions when...

The Fair Work Ombudsman has warned employers and those in management positions to be careful of their actions when it comes to workplace liability.  Accessorial liability provisions contained in the Fair Work Act now make it possible that with body corporate employers, proceedings may be brought not only against...

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Slight increase in August retail sector

The Australian Bureau of Statistics (ABS) retail trade figures released today show a slight increase on the July 2016...

The Australian Bureau of Statistics (ABS) retail trade figures released today show a slight increase on the July 2016 figures, but still demonstrate that the sector is experiencing a flat period.  In seasonally adjusted terms, retail turnover rose by 0.4 per cent in August, which follows the stagnant figures...

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Maximising Your Customer Database

by Matt Forman, Traffika One of the biggest strengths of digital marketing is the ability to speak directly to your target...

by Matt Forman, Traffika One of the biggest strengths of digital marketing is the ability to speak directly to your target audience. In a world where we see literally hundreds of ads every day the ability to tailor our messaging to speak to the right audience at the right time is...

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Message from the CEO: 17 October 2016

Love it or loathe it - it’s no secret that 90s fashion has been seeping into fashion stores all...

Love it or loathe it - it’s no secret that 90s fashion has been seeping into fashion stores all year. I wonder how many teenage girls even realise they’re dressing exactly like their mums did back in their heyday! But the real irony for south-east Queensland retailers selling out of...

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