Impulse purchases increasing profits

Since the 1950’s, shoppers around the globe have succumbed to impulse buying and point of purchase displays. Impulse purchases can...

Since the 1950’s, shoppers around the globe have succumbed to impulse buying and point of purchase displays. Impulse purchases can drastically increase your profits and shouldn’t simply be an afterthought. How do you get the most out of your impulse offerings? Choose the right products Draw attention with promotions Encourage purchases...

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Instagram Stories for business

Instagram’s new Snapchat inspired story telling feature lets followers view off the cuff or behind the scenes moments from...

Instagram’s new Snapchat inspired story telling feature lets followers view off the cuff or behind the scenes moments from your brand. Your ‘stories’ whether they be a photo or video have a shelf life of 24 hours and won’t taint your carefully curated Instagram feed. If you don’t use Snapchat why...

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NAB Online Retail Sales Index released

The National Australia Bank has released the Online Retail Sales Index: Indepth Report for June 2016 showing that online...

The National Australia Bank has released the Online Retail Sales Index: Indepth Report for June 2016 showing that online sales are surging, however bricks and mortar stores are still pulling ahead. At a glance the online retail spend in Australia is $20.1 billion while bricks and mortar equates to $296.9...

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Modern Awards Update Extended

Following the 4 yearly review of the Modern Awards by the Fair Work Commission, a number of changes have...

Following the 4 yearly review of the Modern Awards by the Fair Work Commission, a number of changes have been introduced to ensure consistency around annual leave provisions. The affected awards include: General Retail Industry Award 2010 Fast Food Industry Award 2010 Restaurant Industry Award 2010 Clerks Private Sector...

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Free returns lure new customers

Online fashion retail giant ASOS is going from strength to strength with sales surging in recent months and the...

Online fashion retail giant ASOS is going from strength to strength with sales surging in recent months and the company is only getting started. ASOS recently announced that shoppers will be able to return products free of charge. Working with Temando and Australia Post, customers were previously able to return...

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Young retailers impress awards judges

With just a little over 4 weeks until the winners are revealed, preparations for the 2016 Rewards for Excellence...

With just a little over 4 weeks until the winners are revealed, preparations for the 2016 Rewards for Excellence Gala Dinner and Awards Ceremony are ramping up. Last Tuesday saw the 25 Young Retailer of the Year Finalists wow the judges during their Skype interviews. Our judges were extremely impressed with...

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Engaging your audience through webinars

Webinars are not a new concept, however implementing them into your marketing plan could still be essential to building...

Webinars are not a new concept, however implementing them into your marketing plan could still be essential to building brand awareness and providing value for your current customers. Running a webinar offers you a chance to gain insights from your customers and target audience while delivering key messages and engaging...

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Onwards and upwards for the NRA’s Event’s Director

Many NRA members and indeed the wider industry will have had some dealings over the years with our energetic...

Many NRA members and indeed the wider industry will have had some dealings over the years with our energetic and bubbly Director of Events, Marketing + Partnerships, Carly Faragher. Carly has been an integral part of the NRA team, organising events such as our POD Summit and Young Retailer...

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Message from the CEO: 8 August 2016

Last week saw two lots of major news for the retail sector, and overall it was a mixed bag....

Last week saw two lots of major news for the retail sector, and overall it was a mixed bag. Tuesday’s announcement by the Reserve Bank of a cut to official interest was good news at first glance, even though it carried the underlying warning from the RBA of weakness...

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Union wins adverse action claim

A Western Australia crane hire company was recently fined $25,500 for contravening sections of the Fair Work Act when...

A Western Australia crane hire company was recently fined $25,500 for contravening sections of the Fair Work Act when they terminated a crane operator’s employment for expressing his workplace right of being underpaid for overtime. In May 2014, the mobile crane operator and the Construction, Forestry, Mining and Energy Union...

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MEMBER ONLY ARTICLE – Small retail businesses under review in Victoria

The Victorian State Government has commenced its small business regulation review to help identify barriers that are hindering growth...

The Victorian State Government has commenced its small business regulation review to help identify barriers that are hindering growth and sustainability across the state. The review will be led by the Department of Economic Development, Jobs, Transport and Resources, with a goal to reducing red tape and the regulatory...

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Retailers Rally Together for Children’s Charity

The National Retail Association (NRA) 2016 Rewards for Excellence Gala Dinner and Awards Ceremony promises to bring together Australia’s...

The National Retail Association (NRA) 2016 Rewards for Excellence Gala Dinner and Awards Ceremony promises to bring together Australia’s top talent for an extravagant evening of champagne, Rio themed frivolities and enjoyable company. Retailers are hoping to beat out their competition to win gold, however they aren’t the only people...

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Online retailers expanding into offline stores

Every man and their dog seems to have an online business these days with brands abandoning bricks and mortar’s...

Every man and their dog seems to have an online business these days with brands abandoning bricks and mortar’s hefty overheads. However 4 pure play (online only) retailers have done the opposite and expanded their online offering offline. Although online retail is booming, it is still only a small percentage...

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The next generation $5 banknote is coming

The Reserve Bank is preparing to release the next generation of Australian banknotes. This involves gradually transitioning all denominations...

The Reserve Bank is preparing to release the next generation of Australian banknotes. This involves gradually transitioning all denominations of banknotes to new designs, with upgraded security features, an innovative tactile function to assist the vision-impaired community and reduce counterfeiting. The first of these next generation banknotes is the new...

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Are you hiring for the Omni-channel environment?

Recruiting in the retail landscape is vastly different from BI (before internet) days. When considering taking on new employees,...

Recruiting in the retail landscape is vastly different from BI (before internet) days. When considering taking on new employees, retailers must evaluate the technological capabilities of a candidate as well as their ability to deliver a great customer experience. Customer experience has extended from in-store sales service to online customer...

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Register for the Victorian Small Business Review

Over the next two years, the Victorian Government will examine how regulation is impacting the state’s small businesses in...

Over the next two years, the Victorian Government will examine how regulation is impacting the state’s small businesses in three sectors of the state’s economy, first focusing on Victoria’s retail sector. The Victorian Government is looking at what they can do to cut regulatory burdens for small retail businesses. They...

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