Pokémon GO for business – how to attract new customers

If you haven’t heard about Pokémon GO, it’s possible you have been in quarantine for the past two weeks....

If you haven’t heard about Pokémon GO, it’s possible you have been in quarantine for the past two weeks. The new augmented reality based App has quickly become the new obsession for kids and nostalgic adults everywhere. Users need to step outside and physically search for Pokémon, take aim and...

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Online sales resources for SME’s

Selling online sounds easy enough. Buy a domain, set up a website and watch the sales role in without the...

Selling online sounds easy enough. Buy a domain, set up a website and watch the sales role in without the overhead of a bricks and mortar shop. Unfortunately it’s not as easy as 3 simple steps. Before setting up shop online you must consider the following: - Products and services offerings - Omni-channel retailing -...

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Anxious wait over for national retail Finalists

Innovative, resourceful, self-starting, and downright talented. These are the words used to describe the crop of incredible retailers who’ve...

Innovative, resourceful, self-starting, and downright talented. These are the words used to describe the crop of incredible retailers who’ve made it through to be named Finalists in the National Retail Association’s (NRA’s) 2016 Rewards for Excellence. The NRA has today revealed who’s in the running for the most prestigious Awards...

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A Message from the CEO: 18 July 2016

The re-elected Turnbull Government has this week shown a dawning awareness of the real challenges confronting the Australian economy,...

The re-elected Turnbull Government has this week shown a dawning awareness of the real challenges confronting the Australian economy, with a number of MPs drawing attention to unemployment and faltering economic conditions, particularly in regional areas. For the retail sector, the difficult trading conditions in some market segments were highlighted...

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MEMBER ONLY ARTICLE – The Commission willingly reviews “common issues” in multiple awards

As part of the Modern Award Review currently underway at the Fair Work Commission (FWC), two matters have recently...

As part of the Modern Award Review currently underway at the Fair Work Commission (FWC), two matters have recently been highlighted as “common issues” following multiple applications to alter several awards. The applications relating to provisions that regulate payment of wages and annualised salary provisions have each been grouped...

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MEMBER ONLY ARTICLE – 7-Eleven targeted with new national policies set to eliminate wage fraud

In light of the recent election results, the Coalition is set to make dramatic changes to businesses engaging in...

In light of the recent election results, the Coalition is set to make dramatic changes to businesses engaging in wage fraud. With $20 million worth of funding, the Coalition is set to introduce a policy which will clamp down on wage fraud nationally, alongside new penalties which will be...

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Sales manager dismissed for poor performance and behaviour, not workplace rights

The Federal Circuit Court of Australia dismissed an adverse action claim made by a Sales Manager after she was...

The Federal Circuit Court of Australia dismissed an adverse action claim made by a Sales Manager after she was dismissed due to failure to provide sufficient evidence for a compassionate leave request. Jasmine Morris was employed as a Sales Manager at Allied Express Transport Pty Ltd and had previously been...

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The one metric you look at but shouldn’t

As a standalone metric, without any context, Ecommerce Conversion Rate means very little. Yet it’s probably the one metric...

As a standalone metric, without any context, Ecommerce Conversion Rate means very little. Yet it’s probably the one metric every Ecommerce manager looks at, analyses, reports on and potentially even loses sleep over! Let’s take a look at a hypothetical example. Consider 100 people came to your site but only one...

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Virtual reality and augmented reality in retail

It’s an exciting time to be alive! Technology is moving into every region of our lives like never before....

It’s an exciting time to be alive! Technology is moving into every region of our lives like never before. People are out strolling the streets catching Pikachus with Pokemon Go, the biggest ever augmented reality app, and if you don’t have a VR headset to snap your Samsung Galaxy...

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7- Eleven, wages and the Franchise Code: The story so far

A recent decision in the Federal Circuit Court is one of the latest episodes in the ongoing 7-Eleven wages...

A recent decision in the Federal Circuit Court is one of the latest episodes in the ongoing 7-Eleven wages saga. Federal Circuit Court Judge, Michael Jarrett, saw fit to impose the largest penalty ever ordered for an action brought by the Fair Work Ombudsman on the operator of 7-Eleven...

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One Woman concept store takes off

One Woman, the new concept store by Australia’s largest womenswear group, Specialty Fashion Group, is honing in on a...

One Woman, the new concept store by Australia’s largest womenswear group, Specialty Fashion Group, is honing in on a niche market with a new concept store aimed at women searching for a unique and personalised shopping experience. “There is no other concept like this in the world, where a woman...

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North Queensland Region Business Survey

The Queensland Department of State Development and the Department of Education and Training are partnering with the Regional Australia...

The Queensland Department of State Development and the Department of Education and Training are partnering with the Regional Australia Institute to understand from local businesses, like you, how they can grow the regional economy and create more jobs. This is part of the Townsville and North Queensland Region Pathfinder...

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Message from the Chair of the NRA

I am very pleased to announce that the National Retail Association has appointed Ms Dominique Lamb as our new...

I am very pleased to announce that the National Retail Association has appointed Ms Dominique Lamb as our new Chief Executive Officer. Many of you will already be familiar with Dominique, given her previous role as Principal of the Association’s law firm, NRA Legal. In this position she has...

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Use Omnichannel Retailing to Increase Your Market Share

Black Fridays, personalised emails, and digital apps – fully three-quarters of retail sales growth occur through online channels, according...

Black Fridays, personalised emails, and digital apps – fully three-quarters of retail sales growth occur through online channels, according to a 2015 report by pwc. As well as 8% of actual retail sales can be attributed to online mediums, mentioned in the same report. These form important reasons for retailers...

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Fair Work Commission refreshes its digital image

As of Friday 8th July, the Fair Work Commission (FWC) launched a revitalised website with new design and features...

As of Friday 8th July, the Fair Work Commission (FWC) launched a revitalised website with new design and features which have been based on feedback compiled through a website usability survey by stakeholders. The Commission was seeking feedback to improve the design, user experience and the functionality of the...

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Increase conversions with personalised ads

After browsing for an item online, have you ever noticed the stream of advertisements that come your way long...

After browsing for an item online, have you ever noticed the stream of advertisements that come your way long after you have left the website? Were they always there, or did you only just notice them? How did they know you were looking at that exact jacket online yesterday? In order to...

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