Message from the CEO – 13 November 2018

The Australian retail sector is now just days away from the commencement of the official Christmas trade period, encompassing...

The Australian retail sector is now just days away from the commencement of the official Christmas trade period, encompassing the second half of November and all of December. In recent weeks I’ve used the CEO column to provide helpful hints on how to maximise sales and ensure that your business...

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Forget everything you know about the traditional marketing funnel

Written by: Alyce Mokrzycki, News Xtend Google has spoken. And it wants you to forget everything you know about the traditional...

Written by: Alyce Mokrzycki, News Xtend Google has spoken. And it wants you to forget everything you know about the traditional marketing funnel. In the last six months, the search engine looked at thousands of users’ clickstream data from a third-party opt-in panel and found that no two consumer journeys are exactly...

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Over and above – attracting and retaining quality employees

By Calum Woods and Lindsay Carroll, NRA Legal Last week, Westpac’s workforce voted overwhelmingly in favour of a ground-breaking new...

By Calum Woods and Lindsay Carroll, NRA Legal Last week, Westpac’s workforce voted overwhelmingly in favour of a ground-breaking new enterprise agreement. The agreement, which was supported by the Finance Sector Union, contains a novel entitlement for transgender employees undergoing gender transition to access up to four weeks’ of paid...

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Message from the CEO – 23 October 2019

There is currently a case before the Federal Court that could have real ramifications for small businesses across Australia. First,...

There is currently a case before the Federal Court that could have real ramifications for small businesses across Australia. First, a bit of background. In August this year the Federal Court found that a casual truck driver previously employed by labor hire company WorkPac was entitled to back pay for...

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Give Your Dead Inventory A Second Life: Social Value Potential of Retail in the Circular Economy

Written by Emma McCourt, Worlds Biggest Garage Sale. In retail, shifts in culture, technological disruption, and increased competition on a...

Written by Emma McCourt, Worlds Biggest Garage Sale. In retail, shifts in culture, technological disruption, and increased competition on a global scale has led to intensifying volatility and uncertainty as consumers become more demanding and unpredictable in their spending. This is in part due to changing consumer values; people are...

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NRA welcomes Minister’s intervention in casual employment case

The National Retail Association (NRA) has today welcomed the announcement by Federal Jobs and Industrial Relations Minister Kelly O’Dwyer...

The National Retail Association (NRA) has today welcomed the announcement by Federal Jobs and Industrial Relations Minister Kelly O’Dwyer that she will intervene in a Federal Court case that could decimate thousands of small businesses. The Federal Court is currently considering an application by WorkPac as to whether a casual...

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WorkPac decision could cripple industries and businesses beyond mining

The National Retail Association (NRA) has today voiced its concern that the recent WorkPac judgement regarding casual employees and...

The National Retail Association (NRA) has today voiced its concern that the recent WorkPac judgement regarding casual employees and their entitlements could financially cripple industries beyond the mining sector. The Federal Court recently ruled that a casual truck driver employed by WorkPac was entitled to backpay for entitlements such as...

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Meet our Lifetime Achievement Award winner, Mary Booth.

We interviewed our winners from the 2018 National Retail Awards. Meet Mary Booth Owner of Wine Glass Gallery and...

We interviewed our winners from the 2018 National Retail Awards. Meet Mary Booth Owner of Wine Glass Gallery and winner of our Lifetime Achievement (30+ years of service) award. Where did your retail journey begin? When I was 15 years old my family moved from Country NSW to the Hills...

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National Retail Association welcomes newest recruit – baby Wilhelmina

National Retail Association (NRA) CEO Dominique Lamb and husband Tony Kuhlmann have today welcomed the safe arrival of a...

National Retail Association (NRA) CEO Dominique Lamb and husband Tony Kuhlmann have today welcomed the safe arrival of a baby girl, Wilhelmina. Ms Lamb said ‘Minnie’ was the newest addition to a long line of savvy female retailers, citing her mother and her immigrant grandmother as inspirational, innovative business owners...

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Drive online sales with display

Written by Dionne Alaveras, News Xtend All those business owners looking to increase online sales still here? All new readers,...

Written by Dionne Alaveras, News Xtend All those business owners looking to increase online sales still here? All new readers, we welcome you. In previous articles, we’ve looked into how, when harnessing the powers of Facebook and Google, simple advertising strategies can be implemented to increase online sales. Now we draw our...

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Retailers slam Saturday penalty rate slug ahead of Christmas

The National Retail Association (NRA) has slammed the decision to slug Australia’s embattled retailers with a penalty rate rise...

The National Retail Association (NRA) has slammed the decision to slug Australia’s embattled retailers with a penalty rate rise on the eve of the Christmas trade period. The Fair Work Commission (FWC) has ruled to increase penalty rates by 25% for 350,000 casual retail employees who work on Saturday and...

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Meet our Small Retailer of the Year, Simply for Strings.

We interviewed our winners from the 2018 National Retail Awards. Meet Toby Cumpstay from Simply for Strings, Our Small...

We interviewed our winners from the 2018 National Retail Awards. Meet Toby Cumpstay from Simply for Strings, Our Small Retailer of the Year.     Where did your retail journey begin? I quickly learned how to serve customers in my parents fast-food (kebab) shop when I was only 13 right...

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Driving online sales with google

Written by Dionne Alaveras, News Xtend Attention all business owners looking to increase online sales. You ready for another week of...

Written by Dionne Alaveras, News Xtend Attention all business owners looking to increase online sales. You ready for another week of tips and hints? Previously we deep dived into the Facebook platform and looked at how Facebook could be utilised to drive online sales. This week, we are looking at another digital advertising...

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Meet our Young Retailer of the Year, Nick Pearce

From the source: Nick Pearce, HoMie by Heather McIlvaine, Inside Retail  Nick Pearce is one third of the founding team behind...

From the source: Nick Pearce, HoMie by Heather McIlvaine, Inside Retail  Nick Pearce is one third of the founding team behind HoMie, a Melbourne-based retail business that uses the profit it generates from selling a range of contemporary streetwear to help people experiencing homelessness. The concept evolved from an anti-child-trafficking fundraising bike ride Pearce took from...

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Retail trade figures flatline for July

The first month of the new financial year was a disappointing one for retail with trade figures flat lining...

The first month of the new financial year was a disappointing one for retail with trade figures flat lining for July according to the Australian Bureau of Statistics (ABS). Not only did retail turnover remain unchanged at 0.0 per cent, but there were also falls in three of the six...

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Compliance report reveals underpayments of more than $44,000

By Victoria Hansen and Lindsay Carroll, NRA Legal The Fair Work Ombudsman (FWO) released its findings on Degani Bakery...

By Victoria Hansen and Lindsay Carroll, NRA Legal The Fair Work Ombudsman (FWO) released its findings on Degani Bakery and Café (Degani) Compliance Activity (Activity) last week, finding non-compliance at 15 out of 16 Degani outlets operating under either a licensee or franchisee arrangement with Degani Australia Pty Ltd. Background The...

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