Message from the CEO – 21 August 2018

Commsec has released its business sales index report for July 2018 and it is welcome news for the retail...

Commsec has released its business sales index report for July 2018 and it is welcome news for the retail sector. The data – which measures the value of credit and debit card transactions processed via Commonwealth Bank merchant facilities – has seen a July annual growth rate of 16.6...

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Message from the CEO – 14 August 2018

You have your accounting software. You have a HR system. You have stock control processes in place. You have...

You have your accounting software. You have a HR system. You have stock control processes in place. You have the huge beast that is ‘marketing’, and the monster workload and management needed to support it. There is literally a bottomless pit of software you could implementing across all the aspects...

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The $43 billion business opportunity sitting in consumers’ homes

By Emma McCourt - Strategic marketing specialist working for World’s Biggest Garage Sale. She has expertise in fashion, mass...

By Emma McCourt - Strategic marketing specialist working for World’s Biggest Garage Sale. She has expertise in fashion, mass customisation, and brand engagement This Brisbane-based company generate profit for purpose by re-commercing unwanted consumer goods, now they are now taking their unique business model global.   Think for a moment about...

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Family and domestic violence leave introduced into modern awards

From 1 August 2018, modern awards were varied to include the family and domestic violence leave. This means that...

From 1 August 2018, modern awards were varied to include the family and domestic violence leave. This means that employees covered by a modern award are entitled to take five days’ unpaid leave if they are affected by family or domestic violence. The changes do not extend to employees covered...

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What savvy consumers want from a retail experience

By Amy Roche - Retail Rockstars There is no doubt that online shopping has changed the face of retail forever. However, customers still...

By Amy Roche - Retail Rockstars There is no doubt that online shopping has changed the face of retail forever. However, customers still want retail experience, and they crave personalisation, education, entertainment and enlightenment. At its core, online shopping offers 24-hour service with competitive and comparative pricing – something our stores cannot always deliver...

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Improving opportunities for people with a disability

As a member of the Australian Chamber of Commerce and Industry, the National Retail Association has been working on...

As a member of the Australian Chamber of Commerce and Industry, the National Retail Association has been working on policies that improve the workforce participation of a diverse range of groups that often struggle to secure work.  People with disability is one such group.  We are helping the Government...

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Out-of-hours misconduct justified dismissal

By Victoria Hansen and Lindsay Carroll, NRA Legal The Fair Work Commission (FWC) has ruled that a worker who...

By Victoria Hansen and Lindsay Carroll, NRA Legal The Fair Work Commission (FWC) has ruled that a worker who threw a full glass of beer over the heads of his colleagues at an official company Christmas party was justifiably dismissed. This is a significant decision regarding the dismissal of...

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NRA continues to assist retailers with bag bans across Australia

Sunday marked the launch of two new bag bans in QLD and WA. A total of 6 Australian states...

Sunday marked the launch of two new bag bans in QLD and WA. A total of 6 Australian states and territories now have plastic bag bans in place. Several supermarkets and national chains also took the initiative to ban lightweight plastic bags in NSW and VIC where bag bans are...

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Message from the CEO, Dominique Lamb: 26 June 2018

After more than 15 months’ worth of emotive-charged campaigns and attempts by unions and the ALP to block the...

After more than 15 months’ worth of emotive-charged campaigns and attempts by unions and the ALP to block the reduction in Sunday penalty rates, the full changes will finally come into effect this coming Sunday. Or will they? The ALP’s latest move in the ongoing battle against retail business owners is...

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Message from the CEO, Dominique Lamb: 19 June 2018

It’s hard to believe that we’re now less than a fortnight until the end of the financial year, with...

It’s hard to believe that we’re now less than a fortnight until the end of the financial year, with winter having well and truly arrived! Last week saw the release of the 2018 Queen’s Birthday Honours. Many prominent Australians – including Olympic champion Dawn Fraser, Businesswoman Jennifer Westacott and para-athlete...

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Message from the CEO, Dominique Lamb: 12 June 2018

How many great ideas can you think of that ended up having disastrously unforeseen consequences? Given this week’s plastic...

How many great ideas can you think of that ended up having disastrously unforeseen consequences? Given this week’s plastic bag ban campaign launch in Queensland with the NRA’s campaign ambassador, Origin great Mal Meninga, the introduction of cane toads to gobble cane beetles munching on sugar cane crops seems...

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Message from the CEO, Dominique Lamb: 5 June 2018

As you’re all aware, last Friday the Fair Work Commission (FWC) raised the national minimum wage by 3.5 per...

As you’re all aware, last Friday the Fair Work Commission (FWC) raised the national minimum wage by 3.5 per cent effective from July 1 2018. The FWC, the ACTU and other supporters of this decision seem to think that retail owners are swimming in cash at the moment. They must...

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Message from the CEO, Dominique Lamb: 29 May 2018

The old adage, fake it till you make it, tends not to apply to those cheap wares that are...

The old adage, fake it till you make it, tends not to apply to those cheap wares that are undeniably similar to ones from some of the world’s biggest luxury brands. British fashion house Burberry has this week lodged in New York a whopper lawsuit against Target for allegedly selling...

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Message from the CEO, Dominique Lamb: 22 May 2018

As many of you are discovering the hard way, Facebook’s seismic algorithm shift in January has left even some...

As many of you are discovering the hard way, Facebook’s seismic algorithm shift in January has left even some of the best-performing retailers in a race to the bottom on their organic reach. Additionally, many retailers are also finding their paid spend has been rising incrementally and consistently in price,...

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Message from the CEO, Dominique Lamb: 15 May 2018

The annual post-budget reporting doesn’t seem to change from year to year – the big winners and big losers,...

The annual post-budget reporting doesn’t seem to change from year to year – the big winners and big losers, what’s in it for you, who thinks it’s magnificent, and who thinks it’s a load of garbage. However, the Budget itself is always different from ones gone before it, including this...

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Message from the CEO, Dominique Lamb: 8 May 2018

Words like relevance and identity have been bandied about NRA headquarters this week like a pack of double-coat Tim...

Words like relevance and identity have been bandied about NRA headquarters this week like a pack of double-coat Tim Tams, with so many of the big players in the news again. Myer’s still flailing, The Good Guys have lost some serious skin in the electronics category, and Esprit has announced...

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