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In a recent ruling, a Magistrate allowed an employee to pursue unpaid overtime and lunch break claims totalling $29,000...

In a recent ruling, a Magistrate allowed an employee to pursue unpaid overtime and lunch break claims totalling $29,000 as the employment contract failed to properly specify provisions it purported to oust in her annualised salary. Next Residential Pty Ltd, a Perth building company, denied an employee had been directed...

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Message from the CEO: 10 October 2016

As you know, the NRA speaks up on a range of issues that affect not only members and other...

As you know, the NRA speaks up on a range of issues that affect not only members and other retailers, but also their employees and the entire retail sector. And while we’ve had a lot of success in recent years bringing major issues to the attention of government, sometimes...

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Employer’s Options in Natural Disasters

The thoughts of the NRA team are with all those members affected by recent severe weather that has impacted...

The thoughts of the NRA team are with all those members affected by recent severe weather that has impacted South Australia and parts of Victoria this week, and has forced many shops to shut down temporarily. Unfortunately, this type of weather is not uncommon in Australia leading up to summer....

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Trading hours win for Regional Queensland retailers

IMAGE The National Retail Association has succeeded in its application for a one-off exemption for major stores in regional Queensland...

IMAGE The National Retail Association has succeeded in its application for a one-off exemption for major stores in regional Queensland to trade on the Boxing Day public holiday this year. In a judgement released today, the Queensland Industrial Relations Commission ordered that stores may trade between 8am and 5pm on the...

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Supply chains matter for compliance

The Fair Work Ombudsman, Natalie James, is putting all retailers on notice when it comes to neglecting labour supply...

The Fair Work Ombudsman, Natalie James, is putting all retailers on notice when it comes to neglecting labour supply chains. James says that "a company that cares about its reputation and recognises the growing value of that reputation in a competitive market place must take an interest in what’s...

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Mapping in-house training to accredited qualifications

The NRA is the accredited training partner and advisor to many of our members who do not have an...

The NRA is the accredited training partner and advisor to many of our members who do not have an in house registered training organisation. In this capacity,  we work closely with members to enhance and complement their existing in house Learning and Development programs and induction programs, and provide ongoing...

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New VET Student Loans Scheme

This week the Federal Minister for Education and Training announced a new VET loan system to replace the flawed...

This week the Federal Minister for Education and Training announced a new VET loan system to replace the flawed VET FEE-HELP scheme. The VET Student Loans scheme includes: Limiting courses eligible for VET Student Loans to those that align with industry needs and are selected based on analysis of...

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Wage subsidies for employers

jobactive is a an Australian Government program to assist more Australians into work. It connects job seekers with employers and...

jobactive is a an Australian Government program to assist more Australians into work. It connects job seekers with employers and is delivered by a network of jobactive providers in over 1700 locations across Australia. A jobactive provider can help you access wage subsidies of up to $6,500 (GST inclusive) for employing...

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How do you implement customer centricity?

Earlier this month Myer announced its financial results for the 53 weeks to 30 July 2016, marking the first...

Earlier this month Myer announced its financial results for the 53 weeks to 30 July 2016, marking the first year of the New Myer strategy. Like many other ‘fit’ retail strategies today, the ‘New Myer’ strategy, aims to be truly ‘customer centric’, but what does this really mean? Customer centricity has...

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Flat trend continues for retail

According to the latest report from the Australian Bureau of Statistics (ABS) for retail trade in July 2016, retail...

According to the latest report from the Australian Bureau of Statistics (ABS) for retail trade in July 2016, retail trade figures have continued the flat trend that they finished the 2015-16 financial year with. Seasonally adjusted, retail turnover for July 2016 remained more or less unchanged at 0.0 per cent,...

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Gold Coast Students Ready for Retail

On the 13/09/16 the NRA Training Division commenced a Ready for Retail program at Broadbeach Surf Lifesaving Club on...

On the 13/09/16 the NRA Training Division commenced a Ready for Retail program at Broadbeach Surf Lifesaving Club on the Gold Coast, with ocean views and daily visits from passing dolphins and whales. The NRA has once again partnered with Coles to give a group of students with disabilities, real...

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Discrimination still a major player in organisations

Australia Post was ordered to pay $40,000 in compensation for a colleague racially discriminating against a worker. However, claims...

Australia Post was ordered to pay $40,000 in compensation for a colleague racially discriminating against a worker. However, claims for aggravated damages and exemplary damages were rejected. A postal delivery driver for Australia Post was subjected to racial teasing by being called “a black bastard”, a “f@#*ing black bastard” and...

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Australians spending even more time online

New research commissioned by the company rolling out the National Broadband Network (NBN) has found that internet users are...

New research commissioned by the company rolling out the National Broadband Network (NBN) has found that internet users are expected to spend an extra 22 days online this year compared with two years ago. “Most of us are getting online when we open our eyes in the morning and before...

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Sweet expansion for Doughnut Time

From lawyer to King of Doughnuts, Damian Griffiths is expanding his empire to include a premium Sydney location. Doughnut Time...

From lawyer to King of Doughnuts, Damian Griffiths is expanding his empire to include a premium Sydney location. Doughnut Time has rapidly expanded since opening 16 months ago, growing from one small Brisbane store to over 27 stores across Australia. According to Griffiths, the key has been creating a recognisable and...

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Christmas shoppers shop early and want more discounts

Commonwealth Bank Australia (CBA) says 74% of retailers won’t be changing their approach to sales this Christmas, even though...

Commonwealth Bank Australia (CBA) says 74% of retailers won’t be changing their approach to sales this Christmas, even though about half (46%) of shoppers expect larger discounts during the festive season. According to CBA’s latest research from the Retail Insights Report, 18% of Australian retailers have commenced some form of Christmas...

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7-Eleven denies unpaid tax claims

7-Eleven convenience chain has categorically denied claims by NSW Labor that is has paid no payroll tax for at...

7-Eleven convenience chain has categorically denied claims by NSW Labor that is has paid no payroll tax for at least three financial years. A freedom of information (FOI) request revealed 7-Eleven is not registered for payroll tax in the state, according to NSW Labor. “7-Eleven engaged in the biggest wage-theft scandal...

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