We are pleased to welcome our new senior lawyer, Angela Szczepanski to the National Retail Association Legal Team. Angela joins...
We are pleased to welcome our new senior lawyer, Angela Szczepanski to the National Retail Association Legal Team. Angela joins the team with over 13 years’ experience in industrial relations and has worked for a number of employer associations, private enterprises as in house counsel and for the Queensland State...
Last week’s retail trade data may not have been the most high-profile activity performed by the Australian Bureau of...
Last week’s retail trade data may not have been the most high-profile activity performed by the Australian Bureau of Statistics in recent months. That honour clearly went to the national Census. But in terms of outcomes, this exercise was almost as disappointing! The ABS reported that retail trade flatlined in...
Dark patterns are manipulative techniques used in interfaces to trick users into doing things they normally wouldn’t. Benefiting the...
Dark patterns are manipulative techniques used in interfaces to trick users into doing things they normally wouldn’t. Benefiting the company at the expense of the customer. Bait & switch, hidden costs, forced continuity and disguised ads are regularly used in businesses across the globe. The use of these sneaky techniques may...
The ACCC has hit online fashion retailer OzSale with a $500,000 fine for failing to comply with mandatory safety...
The ACCC has hit online fashion retailer OzSale with a $500,000 fine for failing to comply with mandatory safety standards. Proceedings in the Federal Court alleged the member-only shopping club sold children’s nightwear between July 2014 and October 2015 which did not meet Australian safety standards in relation to at...
The Victorian Supreme Court found an abattoir business to have breached its duty of care to an employee’s health...
The Victorian Supreme Court found an abattoir business to have breached its duty of care to an employee’s health by requiring them to work 70 hours a week and be on call 24/7. Due to Castricum Brothers Pty Ltd cutting its workforce, Joseph Roussety was promoted to plant manager, increasing...
Almost 20 new asylum seekers have found new jobs with Woolworths and more than 60 gained valuable work experience,...
Almost 20 new asylum seekers have found new jobs with Woolworths and more than 60 gained valuable work experience, after the Australian supermarket chain connected with a life-changing program from the Brotherhood of St Laurence. One of Woolworths’ newest employees recruited under the Given the Chance for Asylum Seekers program,...
This week NRA Training is travelling to Thursday Island to begin working with an NRA member, Islanders Board of...
This week NRA Training is travelling to Thursday Island to begin working with an NRA member, Islanders Board of Industry & Service, (IBIS). We will deliver a Certificate II in Retail Services to indigenous jobseekers who will be participating in face to face workshop training and work experience placement in the...
2016 has been a hard year for fashion retailers with many shutting up shop, either by choice or necessity. Australian...
2016 has been a hard year for fashion retailers with many shutting up shop, either by choice or necessity. Australian brand Willow, once estimated to be worth $20 million will be closing down in a month, less than three years after it ousted its founder Kit Willow. The brand has faced...
Each year, the Office of Fair Trading (OFT) undertakes a targeted compliance monitoring and educational program across all industries...
Each year, the Office of Fair Trading (OFT) undertakes a targeted compliance monitoring and educational program across all industries it regulates. This program provides an opportunity to gain a greater understanding of trader behaviour and assists with developing strategies to provide education and encourage industry compliance. In 2015-16, programs that targeted...
Alternative shipping and courier option are popping up all over the country and it seems Australia Post may be...
Alternative shipping and courier option are popping up all over the country and it seems Australia Post may be starting to pay attention. After facing a $222 million loss in FY2015, Australia Post has begun focusing on customer experience and faster more reliable delivery services. Earlier this year Australia Post announced...
Iconic retail chain Australian Geographic has been saved from closure. All 67 adventure stores were likely to close by March...
Iconic retail chain Australian Geographic has been saved from closure. All 67 adventure stores were likely to close by March 2017 after experiencing difficult trading conditions and strong competition from online retailers. Melbourne’s Myer family, which founded the department store of the same name have owned the chain since 2007 but...
Rich Media facilitates a new kind of information delivery or messaging, in the form of digital content. The term “media”...
Rich Media facilitates a new kind of information delivery or messaging, in the form of digital content. The term “media” in “Rich Media” is an abbreviated version of the term “multimedia.” Multimedia goes beyond traditional text (including printed material). The term “rich” in “Rich Media” defines digital content, appropriately suited for...
There were two major developments in retail this week which show just how volatile our sector can be, and...
There were two major developments in retail this week which show just how volatile our sector can be, and how challenging the environment remains for retail business owners. The first was the seemingly inevitable announcement that the Masters hardware chain would close its doors before the end of the...
The Youth Jobs PaTH is a $752 million Australian Government initiative designed to support young people under the age...
The Youth Jobs PaTH is a $752 million Australian Government initiative designed to support young people under the age of 25 years to gain the employability skills and real work experience they need to get and keep a job, and provides incentives for employers to take them on. The Youth...
This week we have completed our third Ready for Retail course delivered in conjunction with MiHaven in Cairns. Using our...
This week we have completed our third Ready for Retail course delivered in conjunction with MiHaven in Cairns. Using our industry endorsed training program, MiHaven and the National Retail Association have trained seven participants in a Certificate II in Retail Services, giving them skills in customer service, visual merchandising, point...
Is your brain running out of steam? Workplace stress is now one of the highest costs for worker’s compensation claims in Australia. Mental...
Is your brain running out of steam? Workplace stress is now one of the highest costs for worker’s compensation claims in Australia. Mental stress may be a standard feature of our busy lives but it comes at a cost. Safe Work Australia estimates the loss of productivity and absence of workers due to stress in the...