Breakdown after dismissal breathes new life into unfair dismissal claim

A former employee’s unfair dismissal claim has been given new life at a Fair Work Commission hearing. A worker...

A former employee’s unfair dismissal claim has been given new life at a Fair Work Commission hearing. A worker was granted permission by the Commission to pursue her unfair dismissal claim, 64 days outside the 21 day statutory limit. Senior Deputy President (Snr DP) Lea Drake considered the worker’s statement...

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Message from the CEO: 13 June 2016

In last week’s column I expressed some views concerning the recent decision handed down by Fair Work Australia to award...

In last week’s column I expressed some views concerning the recent decision handed down by Fair Work Australia to award a 2.4 per cent increase to the minimum wage. A lot has been written about the margin that was included in this increase on top of the actual rate of inflation....

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Shanghai leading consumer research

Go to market strategies and product testing have changed dramatically in the past few years. ‘Fail fast’ is the...

Go to market strategies and product testing have changed dramatically in the past few years. ‘Fail fast’ is the go to mantra for tech companies and startups, but how does retail compare? Industry leaders are investing in research and development, new tech and roles like customer experience designers. Testing is...

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Omnichannel and the new consumer habits

Omnichannel, multichannel, microsites, geotargeting, C2B and big data. Keeping up with the latest trends and buzzwords is difficult for...

Omnichannel, multichannel, microsites, geotargeting, C2B and big data. Keeping up with the latest trends and buzzwords is difficult for most small to medium retailers who often don’t have the time or resources to focus heavily on the expectations of consumers when it comes to digital. Omnichannel, to put it simply...

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Retail sales improve as temperatures plummet

South-east Australia has recently seen temperature plummet with wild weather bringing howling winds and light snow showers, even in...

South-east Australia has recently seen temperature plummet with wild weather bringing howling winds and light snow showers, even in the sunshine state of Queensland. Heaters have been dusted off and ugg boots finally seeing the light of day with weeks of winter chill predicted. Retailers however, should not start dreaming of...

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Missing out on small business tax concessions?

With tax time around the corner the Australian Tax Office wants you to make the most of small business tax...

With tax time around the corner the Australian Tax Office wants you to make the most of small business tax concessions. What are the tax concessions? The ATO has a What's new for small business page that keeps an up-to- date list of available tax concessions and eligibility requirements. This is a great...

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Gender equality delivers better business outcomes

Inspiration was served warm and strong at a breakfast seminar for retailers in Brisbane at the end of May....

Inspiration was served warm and strong at a breakfast seminar for retailers in Brisbane at the end of May.  Two highly respected speakers, Theresa Moltoni, President of the Chamber of Commerce and Industry in Queensland, and Dominique Lamb, Director of Legal Services at the National Retail Association, spoke passionately...

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What Can Social Bring to the Table for Retailers?

If you haven’t got at least one social media platform that you’re active on, as a retailer, by now,...

If you haven’t got at least one social media platform that you’re active on, as a retailer, by now, then you’re significantly behind the eight ball. And yes – we said active. Just having a Facebook account that you post on every other week with a couple of hundred...

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Your guide to industry training and development

Training and Development The NRA training and development team help retailers of all sizes access specialised knowledge and industry-specific expertise...

Training and Development The NRA training and development team help retailers of all sizes access specialised knowledge and industry-specific expertise in order to grow their business. Combining our specialist skills in vocational education and development with extensive retail industry experience, our trainers provide relevant and practical training solutions. Our experience...

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MEMBER ONLY ARTICLE – Soft retail sales continue in April

Data released by the Australian Bureau of Statistics (ABS) this week indicates that the soft retail sales that have...

Data released by the Australian Bureau of Statistics (ABS) this week indicates that the soft retail sales that have been recorded since the beginning of 2016 have continued into the final quarter of 2015/16. The recorded growth of 0.2 per cent, seasonally adjusted, is below the figure forecast by the...

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MEMBER ONLY ARTICLE – SWITCH together to lower our insurance premiums

Retail insurance costs are rising and the National Retail Association (NRA), in partnership with Gow Gates Insurance Brokers, want...

Retail insurance costs are rising and the National Retail Association (NRA), in partnership with Gow Gates Insurance Brokers, want to relieve some of the current financial pressures on our members by unlocking lower insurance premiums through group-buying power. By registering today, we can work together to reduce the pressure...

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MEMBER ONLY ARTICLE – Want to receive up to 20%* off your next NRA membership renewal?

At the National Retail Association (NRA) we pride ourselves on the services, benefits and value for money that we...

At the National Retail Association (NRA) we pride ourselves on the services, benefits and value for money that we offer our members. You can rest assured that an investment in a NRA membership can save you thousands in the running of your business. Did you know that as a member of...

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Retailers looking forward to a return to stability after flat April sales growth

The release of retail trade data by the Australian Bureau of Statistics this week has revealed that sales failed...

The release of retail trade data by the Australian Bureau of Statistics this week has revealed that sales failed to meet the expectation of economic projections, with an increase of 0.2 per cent recorded in seasonally adjusted terms. This estimate is on the back of a 0.2 per cent increase...

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Bullying linked to suicidal thoughts

This week saw the National Retail Association facilitate two mental health workshops to help our members identify and manage...

This week saw the National Retail Association facilitate two mental health workshops to help our members identify and manage mental health issues in the workplace. New Australian research has identified that workplace bullying and harassment increases the likelihood of a worker developing suicidal thoughts. These results highlight a growing need...

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Message from the CEO: 6 June 2016

Let me apologise in advance if this week’s message is a little dour, but I’m sorry to say it’s...

Let me apologise in advance if this week’s message is a little dour, but I’m sorry to say it’s been that kind of a week in the retail world. On Wednesday we received the news that the Fair Work Commission had decided on a 2.4 per cent increase in...

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NRA staff member highlight – Dominique Lamb

Dominique Lamb is the Director of the NRA’s Legal Division and Principal of NRA Legal. She has extensive experience providing...

Dominique Lamb is the Director of the NRA’s Legal Division and Principal of NRA Legal. She has extensive experience providing industrial relations and employment law advice to a range of small, medium and large businesses across a range of industries. Dominique brings a level passion and motivation to her role which...

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