As the Chairman mentioned in last week’s message, we have farewelled CEO Trevor Evans, who has been preselected to...
As the Chairman mentioned in last week’s message, we have farewelled CEO Trevor Evans, who has been preselected to contest a seat at the Federal Election on July 2nd. While the National Retail Association is strictly a non-partisan organisation, we do wish Trevor every success. It is important that...
Embracing the web is increasingly important for businesses of all sizes. Digitally engaged businesses are four times more likely...
Embracing the web is increasingly important for businesses of all sizes. Digitally engaged businesses are four times more likely to be hiring, and double as likely to be growing revenue than those who don’t. That’s why we wanted to let you know about an upcoming Google livestream event that helps...
Could you be National Retail Association’s 2016 Rewards for Excellence Franchisee of the Year? As a finalist or winner, franchisees...
Could you be National Retail Association’s 2016 Rewards for Excellence Franchisee of the Year? As a finalist or winner, franchisees can boost morale and increase engagement within their business. Gaining recognition as a leader in the industry sets your business apart from the crowd. Awards increase interest, trust and respect for...
Shoppers are becoming exhausted by digital ubiquity and are therefore beginning to seek sanctuary in physical retail stores for...
Shoppers are becoming exhausted by digital ubiquity and are therefore beginning to seek sanctuary in physical retail stores for the human to human experience that bricks and mortar provides. The ‘fittest’ retailers are able to capitalise on this consumer desire, by utilising the power of personalisation within the store experience. From...
As a valued member of NRA, I would like to inform you ASAP that TOTAL Retail & Payments EXPO...
As a valued member of NRA, I would like to inform you ASAP that TOTAL Retail & Payments EXPO we have launched their visitor ticket. Click here to download the visitor ticket. This visitor ticket contains the FREE seminar theatre sessions, $150 off your conference ticket (discount code in the...
With customers mingling their purchases between online and in-store, the view they have when dealing with a retailer is...
With customers mingling their purchases between online and in-store, the view they have when dealing with a retailer is one of unity. They do not define their relationship based on where they purchase but rather who they purchase with. The consequences of this run deep into in-store businesses and more...
Many consumers want information about where their food comes from. It is against the law for suppliers to mislead...
Many consumers want information about where their food comes from. It is against the law for suppliers to mislead you about the country of origin of products. New country of origin food labels On 1 July 2016, a new country of origin food labelling system will commence under the Australian Consumer...
The Lord Mayor Robert Doyle and Minister for Employment and Public Transport, Jacinta Allan successfully launched the Melbourne Retail...
The Lord Mayor Robert Doyle and Minister for Employment and Public Transport, Jacinta Allan successfully launched the Melbourne Retail and Hospitality Strategy Year 2 Report on 7 April. Mr Doyle noted, “Employment in both our retail and hospitality industries is up; we gained eight per cent more hospitality outlets from...
Inside Retail and Association and Communications Events have announced the finalists for the inaugural Retail Customer Excellence Awards, to...
Inside Retail and Association and Communications Events have announced the finalists for the inaugural Retail Customer Excellence Awards, to be held in Melbourne in May. The awards program was launched earlier this year and is aimed at raising the profile of Australian retail businesses that place the customer at the...
The Australia-New Zealand Counter-Terrorism Committee (ANZCTC) has launched a set of guidelines for Government and business to help protect...
The Australia-New Zealand Counter-Terrorism Committee (ANZCTC) has launched a set of guidelines for Government and business to help protect Australians from the threat that improvised explosive (IED) devices pose in places of mass gathering. The guidelines were developed to reduce the vulnerability to the threat of terrorism. They are targeted...
One of the most popular training programs the NRA has been delivering in recent years has been the one...
One of the most popular training programs the NRA has been delivering in recent years has been the one day Customer Service workshop. High staff turnover and a high casual workforce can make suitable professional development programs for retail staff hard to find. This is why over the past year,...
Last Friday night saw Brisbane’s leading CEOs swap the boardroom for the City Hall dance floor to raise funds...
Last Friday night saw Brisbane’s leading CEOs swap the boardroom for the City Hall dance floor to raise funds for Dancing CEO’s, an annual gala event to support Women’s Legal Service and the prevention of domestic violence. The National Retail Association (NRA) was proud to be an event sponsor...
Professional development is a term that makes eyes roll in offices around the world, but it shouldn’t be about...
Professional development is a term that makes eyes roll in offices around the world, but it shouldn’t be about “doing your hours”, it is an opportunity to enhance your knowledge and skills. Whether you are at the top of your field or just starting out, there is always something new...
A director at ANZ has been awarded $110,000 in damages for being unfairly dismissed for serious misconduct. The Bank...
A director at ANZ has been awarded $110,000 in damages for being unfairly dismissed for serious misconduct. The Bank alleged Mr Bartlett had amended a confidential internal email and mailed it to a journalist at the Australian Financial Review. Mr Bartlett’s claim was previously dismissed by Justice Adamson in a...
One of the discussions taking place at the International Labour Conference (ILC)in June 2016 concerns the regulation of global...
One of the discussions taking place at the International Labour Conference (ILC)in June 2016 concerns the regulation of global supply chains. As well as the need for regulation in addition to existing international labour standards, there is a great diversity of arrangements which fall into global supply chain within...
As part of the Next Generation Banknote Program (NGB), the Reserve Bank of Australia this week released images of...
As part of the Next Generation Banknote Program (NGB), the Reserve Bank of Australia this week released images of the new $5 banknote that will be issued into circulation from 1 September 2016. Mindful of the increasing threat posed by counterfeiters, the NGB project will culminate in new, more...