Top 5 myths of Facebook

Written by Maggie Hill, News Xtend Ever wondered what it takes to tackle the world of Facebook advertising? It’s no easy...

Written by Maggie Hill, News Xtend Ever wondered what it takes to tackle the world of Facebook advertising? It’s no easy task; with Facebook certifications taking from hours to days to weeks to earn, Facebook can feel like your best friend, or your worst enemy. That’s why we’re going to talk you...

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Retail Panel: how many more supermarket chains are too many?

Every Thursday, our CEO Dominique Lamb and a panel of retail experts discuss retail’s hottest topics on ABC Radio....

Every Thursday, our CEO Dominique Lamb and a panel of retail experts discuss retail’s hottest topics on ABC Radio. Below are some insights from last Thursday’s discussion. Food delivery service Foodora has announced it is pulling out of Australia. Foodora is a food delivery service that launched in Australia in 2015. While...

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Message from the CEO – 7 August 2018

It’s 10.24pm and I’ve messaged a retail chat bot. I get a response within 20 seconds. After a few...

It’s 10.24pm and I’ve messaged a retail chat bot. I get a response within 20 seconds. After a few exchanges, I had everything I needed organised. None of us would have imagined this even a few years ago, that conversational commerce with all the money and resources needed to implement,...

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Family and domestic violence leave introduced into modern awards

From 1 August 2018, modern awards were varied to include the family and domestic violence leave. This means that...

From 1 August 2018, modern awards were varied to include the family and domestic violence leave. This means that employees covered by a modern award are entitled to take five days’ unpaid leave if they are affected by family or domestic violence. The changes do not extend to employees covered...

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Retail sector cautiously welcomes third consecutive month of growth

Australian retailers have enjoyed their third consecutive month of retail growth according to Australian Bureau of Statistics (ABS) data...

Australian retailers have enjoyed their third consecutive month of retail growth according to Australian Bureau of Statistics (ABS) data released today. National Retail Association Dominique Lamb said that while there was still a long way to go for the domestic industry, June’s modest 0.4 per cent rise seasonally adjusted suggested...

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Fair Work Commission announces action plan to assist small business employers

By Sooraj Sidhu and Lindsay Carroll, NRA Legal Yesterday, the Fair Work Commission’s (FWC) president Iain Ross responded to reports...

By Sooraj Sidhu and Lindsay Carroll, NRA Legal Yesterday, the Fair Work Commission’s (FWC) president Iain Ross responded to reports commissioned last year, which urged the establishment of a ‘Small Business Division’ of the Fair Work Commission and the reduction of red tape associated with unfair dismissal and adverse action...

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What savvy consumers want from a retail experience

By Amy Roche - Retail Rockstars There is no doubt that online shopping has changed the face of retail forever. However, customers still...

By Amy Roche - Retail Rockstars There is no doubt that online shopping has changed the face of retail forever. However, customers still want retail experience, and they crave personalisation, education, entertainment and enlightenment. At its core, online shopping offers 24-hour service with competitive and comparative pricing – something our stores cannot always deliver...

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Message from the CEO – July 31

The Federal Government’s Parliamentary Franchising Inquiry is now well underway – the findings of which are due at the...

The Federal Government’s Parliamentary Franchising Inquiry is now well underway – the findings of which are due at the end of September. As an attempt to establish the fact among the fiction, the Inquiry has been honing in on areas like how the Code is being operated and its effectiveness,...

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Improving opportunities for people with a disability

As a member of the Australian Chamber of Commerce and Industry, the National Retail Association has been working on...

As a member of the Australian Chamber of Commerce and Industry, the National Retail Association has been working on policies that improve the workforce participation of a diverse range of groups that often struggle to secure work.  People with disability is one such group.  We are helping the Government...

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Out-of-hours misconduct justified dismissal

By Victoria Hansen and Lindsay Carroll, NRA Legal The Fair Work Commission (FWC) has ruled that a worker who...

By Victoria Hansen and Lindsay Carroll, NRA Legal The Fair Work Commission (FWC) has ruled that a worker who threw a full glass of beer over the heads of his colleagues at an official company Christmas party was justifiably dismissed. This is a significant decision regarding the dismissal of...

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What retailers need to know about the Queensland Container Refund Scheme

The Queensland Container Refund Scheme (CRS) launches on 1 November this year. Under the scheme, a 10 cent refund will...

The Queensland Container Refund Scheme (CRS) launches on 1 November this year. Under the scheme, a 10 cent refund will be provided to consumers for eligible, empty drink containers between 150ml and 3L in size that are returned to a participating Container Refund point. What retailers need to know The CRS will primarily affect...

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How to improve your online presence

Searching is one of the most popular activities on the internet, and an integral part of the modern consumer...

Searching is one of the most popular activities on the internet, and an integral part of the modern consumer journey. With online advertising becoming increasingly competitive, businesses looking to grow are encouraged to leverage the frequent use of search engines in the consumer’s decision making process. Recent figures show that only...

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Message from the CEO – 24 July

One thing retailers do exceptionally well is create jobs for hundreds of thousands of Australians - many of whom...

One thing retailers do exceptionally well is create jobs for hundreds of thousands of Australians - many of whom are in the youth category. Around one quarter of all employed young people are in the retail sector. These jobs help supplement their schooling or tertiary education, gear up for overseas...

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LUSH issue shows businesses must be alert and proactive on staff entitlements

The National Retail Association has today warned all businesses large and small of the need to be alert and...

The National Retail Association has today warned all businesses large and small of the need to be alert and proactive when dealing with their employees’ pay and entitlements, in the wake of the LUSH Cosmetics Australia issue. NRA Chief Executive Officer Dominique Lamb commended LUSH for the way they had...

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Forums will get Queensland ready for Container Refund Scheme

Minister for Environment and the Great Barrier Reef, Minister for Science and Minister for the Arts The Honourable Leeanne Enoch A...

Minister for Environment and the Great Barrier Reef, Minister for Science and Minister for the Arts The Honourable Leeanne Enoch A series of community forums will be held across Queensland to encourage community groups to participate in recycling opportunities through Queensland’s Container Refund Scheme, which starts on November 1. Minister for Environment...

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Legislative update: Modern slavery in supply chains

By Alex Millman and Lindsay Carroll, NRA Legal On 28 June 2018, the Commonwealth introduced the Modern Slavery Bill, which,...

By Alex Millman and Lindsay Carroll, NRA Legal On 28 June 2018, the Commonwealth introduced the Modern Slavery Bill, which, if passed, will target the supply chains of large businesses in a bid to quash modern slavery in Australia. A week prior, on 21 June 2018, the New South Wales...

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