Your guide to industry training and development

Training and Development The NRA training and development team help retailers of all sizes access specialised knowledge and industry-specific expertise...

Training and Development The NRA training and development team help retailers of all sizes access specialised knowledge and industry-specific expertise in order to grow their business. Combining our specialist skills in vocational education and development with extensive retail industry experience, our trainers provide relevant and practical training solutions. Our experience...

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Retailers looking forward to a return to stability after flat April sales growth

The release of retail trade data by the Australian Bureau of Statistics this week has revealed that sales failed...

The release of retail trade data by the Australian Bureau of Statistics this week has revealed that sales failed to meet the expectation of economic projections, with an increase of 0.2 per cent recorded in seasonally adjusted terms. This estimate is on the back of a 0.2 per cent increase...

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Make Millions of ASEAN’s Urban Consumers Your Targeted Market

The Asian market remains a choice location for investors as ASEAN regional sales are projected to be the fastest...

The Asian market remains a choice location for investors as ASEAN regional sales are projected to be the fastest worldwide over the next 5 years. By 2018 alone, Asian retail sales are estimated to reach over US$10 trillion, which is twice the figures of North America! Also in Asia resides...

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MEMBER ONLY ARTICLE – BDO complimentary engagement session

BDO is a global professional services firm that service a diverse range of clients, from large corporate organisations to...

BDO is a global professional services firm that service a diverse range of clients, from large corporate organisations to private businesses, entrepreneurs and individuals across a broad array of industry sectors. Their Retail team uses more than just the combined knowledge and experience of our staff and partners to provide...

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MEMBER ONLY ARTICLE – Retail Doctor Group free member consultation

From humble beginnings as a one-man retail operations specialist, Retail Doctor Group has grown to be a leading retail...

From humble beginnings as a one-man retail operations specialist, Retail Doctor Group has grown to be a leading retail consultancy with expertise in insights, strategy and implementation. Since its inception in 2005 by Brian Walker, they have worked with over 600 retailers, retail service providers, shopping centres, manufacturers and not-for-profit...

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Foundation skills for retail

Low levels of literacy and numeracy does not mean that an individual is not capable of reading or completing...

Low levels of literacy and numeracy does not mean that an individual is not capable of reading or completing workplace maths tasks. Rather it means the reading and numeracy tasks of their job role may, on occasion, be beyond their existing skill level and they may need some additional...

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MEMBER ONLY ARTICLE – Annual Wage Review Increases Wages by 2.4% from 1 July 2016

The Fair Work Commission came to a full decision yesterday to increase the National Minimum Wage and Award based...

The Fair Work Commission came to a full decision yesterday to increase the National Minimum Wage and Award based wages by 2.4 percent from 1 July 2016. The uniform percentage increase will particularly benefit female workers as at the higher award classification levels women are often more likely than...

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Language at work: Avoiding harmful and condescending comments in your business

Language in the workplace, especially between colleagues and team members, performs an important role in determining what is acceptable...

Language in the workplace, especially between colleagues and team members, performs an important role in determining what is acceptable behaviour, and ultimately, what the broader workplace environment looks like. In many workplaces, it is unfortunate that condescending and patronising language can be an all-too-frequent occurrence. In many instances, a capable and...

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Let’s create a more equal world

Last year, ANZ released the 2015 ANZ Women’s Report: Barriers to achieving financial gender equity, highlighting that globally: • Women...

Last year, ANZ released the 2015 ANZ Women’s Report: Barriers to achieving financial gender equity, highlighting that globally: • Women earn up to 36 per cent less than men; • Women represent more than 40 per cent of the world’s labour force but only control a quarter of the world’s wealth; •...

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Are you Superstream ready?

There are only a few weeks remaining before small businesses must change the way they make their super contributions....

There are only a few weeks remaining before small businesses must change the way they make their super contributions. Employers with 19 staff or less will need to be “Superstream” ready by the 30 June 2016 deadline. In order for employers to be compliant with Superstream standards, they will need...

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Improve your retail sales in 20 mins!

Are you truly maximising the shoppers who come into your store? We hate to say it, but probably not. So many...

Are you truly maximising the shoppers who come into your store? We hate to say it, but probably not. So many retailers today are getting distracted by the process of attracting new customers through marketing and promotion that they are forgetting to invest in the vital process of converting the sale...

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Managing stress at work

Workplace stress is a major risk factor for anxiety and depression. Most jobs have some degree of stress, and...

Workplace stress is a major risk factor for anxiety and depression. Most jobs have some degree of stress, and this is often beyond our control – we can't always set our own workloads and deadlines, or change the workplace culture. However, there are some strategies everyone can adopt to manage...

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A Few Wise Words from Some Witty Women

Who runs the world? As Beyoncé postulates – girls. We have seen strong women rise to the top of...

Who runs the world? As Beyoncé postulates – girls. We have seen strong women rise to the top of their field, be they the arts, business or politics. The benefit of this go beyond equity and social justice – research from La Trobe University found a positive link between...

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The world’s first virtual reality department store

What if shopping as you know it was to change and give you more options than ever before? That’s the...

What if shopping as you know it was to change and give you more options than ever before? That’s the questions Myer and eBay is posing to shoppers around Australia. Together they have created Shopticals, a virtual reality shopping department store experience. In a world first, customers can shop in the...

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Final call for Rewards for Excellence nominations

Nominations for the National Retail Association’s (NRA) 2016 Rewards for Excellence close this Friday 3 June. Rewards for Excellence is...

Nominations for the National Retail Association’s (NRA) 2016 Rewards for Excellence close this Friday 3 June. Rewards for Excellence is a fantastic opportunity to go for gold and be recognised as a leader within the industry. This awards program is considered amongst the highest of accolades and those that are nominated...

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