The minimum wage for award covered employees is due to increase in July 2016. The Fair Work Commission will...
The minimum wage for award covered employees is due to increase in July 2016. The Fair Work Commission will outline the new award pay rates in a determination to be delivered in June 2016 and we will provide our members with updated Wage Summaries shortly after. Employers must make sure...
Many of you have already shown your support by purchasing a 2016 | 2017 Entertainment™ Book or Digital Membership. However,...
Many of you have already shown your support by purchasing a 2016 | 2017 Entertainment™ Book or Digital Membership. However, with over $20,000 worth of valuable offers, have you thought about buying a Membership for your Mum, other family members or friends this Mother’s Day? Purchase your Entertainment™ Book now to...
Digital is defining retail. Customers have more access than ever with online stores in the palm of their hand...
Digital is defining retail. Customers have more access than ever with online stores in the palm of their hand wherever and whenever they want to shop. Digital influences over 40% of bricks and mortar store visits and it has been shown that the use digital devices increase shoppers order...
Our partner, Retail Doctor Group, hosts CEO events which are a unique series of exclusive invite-only events for the...
Our partner, Retail Doctor Group, hosts CEO events which are a unique series of exclusive invite-only events for the retail sector's leading CEO’s and executives to network and participate in thought leadership discussions around the industry’s current and emerging trends. This month, as Retail Doctor Group celebrate the release of...
Are you the owner of a small business? Did you know you could be eligible for tax concessions benefits? Concessions for...
Are you the owner of a small business? Did you know you could be eligible for tax concessions benefits? Concessions for small business include: • Instant tax write-off for each asset costing less than $20,000 for small businesses. • Accelerated depreciation for primary producers. • Immediate deduction of professional expenses for small business start-ups. •...
Last Tuesday the Federal Government handed down the 2016-2017 budget. With a strong focus on the future and providing help...
Last Tuesday the Federal Government handed down the 2016-2017 budget. With a strong focus on the future and providing help for small and medium enterprises, the government has committed to reducing the company tax rate over the next decade. The small business threshold will be raised from $2 million to $10...
It’s estimated that WHS incidents cost businesses around $31.4million in compensation payments each year in Queensland alone with an...
It’s estimated that WHS incidents cost businesses around $31.4million in compensation payments each year in Queensland alone with an average of 25 days off work. Creating a safe working environment is a responsibility of all businesses, however companies who go above and beyond empower their employees with a feeling...
Tonight, we will know the details of the 2016 Federal Budget, as Treasurer Scott Morrison hands down his first...
Tonight, we will know the details of the 2016 Federal Budget, as Treasurer Scott Morrison hands down his first budget. Given the current mixed retail environment, we have been urging the Federal Government, in the lead up to the delivery of its third budget, to provide as much certainty and...
Late last week, I had the pleasure of attending the Innovation and Investment Summit, part of the Queensland Government’s...
Late last week, I had the pleasure of attending the Innovation and Investment Summit, part of the Queensland Government’s Advance Queensland Initiative. Throughout the summit, some of the world’s best visionaries in technology and innovation came together to share their insights and empower delegates to harness innovation. Each of the visionaries...
Consumer Affairs Australia and New Zealand (CAANZ) are currently undertaking a review of the Australian Consumer Law (ACL), which...
Consumer Affairs Australia and New Zealand (CAANZ) are currently undertaking a review of the Australian Consumer Law (ACL), which is the national law governing fair trading and consumer protection across all jurisdictions of Australia. The National Retail Association (NRA) will be making a submission to CAANZ, on behalf of members...
Information overload is an increasing problem both in the workplace and in our personal lives. We are no longer able...
Information overload is an increasing problem both in the workplace and in our personal lives. We are no longer able to switch off with smart phones, tablets and laptops to keep us connected and up to date on the go. In office spaces, the problem seem to spread. When employees are overloaded...
Thank you to the NRA members who attended the recent BDO webinar. Inventory is one of the most important parts...
Thank you to the NRA members who attended the recent BDO webinar. Inventory is one of the most important parts of any retail business. It is one of the biggest investments and something that most retailers spend a majority of their time managing. Adequate stock controls are needed to reduce inventory...
Running a sustainable business means investing time and energy, constantly analysing your operations and measuring performance to manage financial,...
Running a sustainable business means investing time and energy, constantly analysing your operations and measuring performance to manage financial, social and environmental risks, obligations and opportunities. 2015 National Retail Association Rewards for Excellence Sustainability Excellence Award winners LUSH demonstrated a true commitment to maintaining a ‘green’ philosophy throughout their business. We...
All Australian employees are entitled to parental leave if they have worked for their employer for a least 12...
All Australian employees are entitled to parental leave if they have worked for their employer for a least 12 months: before the date or expected date of birth. Parental leave entitlements may include: • Maternity leave • Paternity and partner leave • Adoption leave • Special maternity leave • A safe job and no safe...
Customer experience is more than a sales assistant smiling and ‘going the extra mile’ now means more than offering...
Customer experience is more than a sales assistant smiling and ‘going the extra mile’ now means more than offering your loyal customers $2 off their next order. Consumers are demanding seamless, personable and extraordinary experiences from each interaction with your brand. From the initial search on Google to the unwrapping...
With reviews at the click of a button, consumers are no longer taking the word of a sales person...
With reviews at the click of a button, consumers are no longer taking the word of a sales person as gospel. Online reviews can generate brand awareness, upsell customers, build trust and loyalty, however they can also create headaches for business with a few strokes of the keyboard. As a...