2016 Top 50 People in E-Commerce published

Internet Retailing has launched the 2016 Top 50 People in E-Commerce publication. Selected by Internet Retailing and a panel of...

Internet Retailing has launched the 2016 Top 50 People in E-Commerce publication. Selected by Internet Retailing and a panel of e-commerce experts, the annual Top 50 People in E-Commerce recognises the biggest and brightest talents in the Australian e-commerce industry. To be eligible, individuals must be responsible for driving e-commerce operations...

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Message from the CEO: 26 April 2016

As the Chairman mentioned in last week’s message, we have farewelled CEO Trevor Evans, who has been preselected to...

As the Chairman mentioned in last week’s message, we have farewelled CEO Trevor Evans, who has been preselected to contest a seat at the Federal Election on July 2nd. While the National Retail Association is strictly a non-partisan organisation, we do wish Trevor every success. It is important that...

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Shoppers are exhausted by digital ubiquity

Shoppers are becoming exhausted by digital ubiquity and are therefore beginning to seek sanctuary in physical retail stores for...

Shoppers are becoming exhausted by digital ubiquity and are therefore beginning to seek sanctuary in physical retail stores for the human to human experience that bricks and mortar provides. The ‘fittest’ retailers are able to capitalise on this consumer desire, by utilising the power of personalisation within the store experience. From...

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Download your visitor ticket for FREE

As a valued member of NRA, I would like to inform you ASAP that TOTAL Retail & Payments EXPO...

As a valued member of NRA, I would like to inform you ASAP that TOTAL Retail & Payments EXPO we have launched their visitor ticket. Click here to download the visitor ticket. This visitor ticket contains the FREE seminar theatre sessions, $150 off your conference ticket (discount code in the...

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Empowering the next generation store associate

With customers mingling their purchases between online and in-store, the view they have when dealing with a retailer is...

With customers mingling their purchases between online and in-store, the view they have when dealing with a retailer is one of unity. They do not define their relationship based on where they purchase but rather who they purchase with. The consequences of this run deep into in-store businesses and more...

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New country of origin food labels

Many consumers want information about where their food comes from. It is against the law for suppliers to mislead...

Many consumers want information about where their food comes from. It is against the law for suppliers to mislead you about the country of origin of products. New country of origin food labels On 1 July 2016, a new country of origin food labelling system will commence under the Australian Consumer...

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Melbourne’s economy strengthened by strong retail sector

The Lord Mayor Robert Doyle and Minister for Employment and Public Transport, Jacinta Allan successfully launched the Melbourne Retail...

The Lord Mayor Robert Doyle and Minister for Employment and Public Transport, Jacinta Allan successfully launched the Melbourne Retail and Hospitality Strategy Year 2 Report on 7 April. Mr Doyle noted, “Employment in both our retail and hospitality industries is up; we gained eight per cent more hospitality outlets from...

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Next Generation Banknote Program

As part of the Next Generation Banknote Program (NGB), the Reserve Bank of Australia this week released images of...

As part of the Next Generation Banknote Program (NGB), the Reserve Bank of Australia this week released images of the new $5 banknote that will be issued into circulation from 1 September 2016. Mindful of the increasing threat posed by counterfeiters, the NGB project will culminate in new, more...

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Message from the Chairman: 15 April 2016

The National Retail Association exists to be a strong voice for the retail sector in the media and with...

The National Retail Association exists to be a strong voice for the retail sector in the media and with government and policy makers. We are not only Australia’s largest peak body for retailers, but also the most representative – with members across all aspects of the retail, fast food...

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FREE Webinar – It’s all about me: Personalising the retail offer

In today’s increasingly fragmented yet hyper-connected society, consumer behaviour can no longer be predicted, and yet all voices still...

In today’s increasingly fragmented yet hyper-connected society, consumer behaviour can no longer be predicted, and yet all voices still need to be heard. As retailers attempt to be more relevant to their target audiences, and cater to their unique needs, retailers are adapting their service offers and store experience strategies...

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BDO’s GST webinar wrap up

Thank you to the National Retail Association members who attended the recent BDO webinar. The retail sector is an engine...

Thank you to the National Retail Association members who attended the recent BDO webinar. The retail sector is an engine room of tax generation when it comes to existing taxes such GST, land tax and payroll tax. Small businesses have fought long and hard for the government to remove the...

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IR Update: FWC rules in favour of employee due to manager’s failure to prepare colleague for disciplinary meeting

In a recent case before the Fair Work Commission, a human resources manager has been held responsible for failing...

In a recent case before the Fair Work Commission, a human resources manager has been held responsible for failing to adequately prepare their colleague in the investigation of an employee. The employee, who had provided over 30 years of service to K&S Freighters Pty Ltd, was called to a meeting...

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New head of ACCI announced

The Australian Chamber of Commerce and Industry (ACCI) announced this week that James Pearson would be appointed to the...

The Australian Chamber of Commerce and Industry (ACCI) announced this week that James Pearson would be appointed to the position of Chief Executive Officer, replacing former CEO Kate Carnell. Mr Pearson will take up his role at the end of the month and brings with him a wealth of knowledge...

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Retail sales flat in February, but some categories shine

The recent release of the February 2016 retail trade figures by the Australian Bureau of Statistics revealed flat growth...

The recent release of the February 2016 retail trade figures by the Australian Bureau of Statistics revealed flat growth in retail sales, although strong performance is still being recorded in some key divisions of household goods and clothing. As indicated in the graph below, the sector grew by 3.7 per...

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Message from the CEO: 8 April 2016

This week’s Australian Bureau of Statistics results for February showed a continuation of the longer term growth in our...

This week’s Australian Bureau of Statistics results for February showed a continuation of the longer term growth in our sector we have been witnessing for some time now. The headline figures were no doubt disappointing – showing effectively no change from January’s results. However, the annualised growth rates showed a...

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Moving from multi-channel to omnichannel retailing

In today’s digital world, it is not uncommon for retailers to trade through multiple channels. It's almost a mandatory...

In today’s digital world, it is not uncommon for retailers to trade through multiple channels. It's almost a mandatory accessory to have online store. Try it!In today’s digital world, it is not uncommon for retailers to trade through multiple channels. It’s almost become a mandatory accessory to have an online...

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