Click-and-Mortar: A Guide on Taking Your Retail Business Online

Physical stores offer tangible benefits to customers—whether it’s the convenience of trying out products on the spot or that...

Physical stores offer tangible benefits to customers—whether it’s the convenience of trying out products on the spot or that burst of emotional gratification once a purchase is made. But taking your retail business online offers opportunities, too. And with the rise of mobile e-commerce, traditional ways of doing business...

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NRA explores the next frontier of digital technology at State of the Retail Nation

The National Retail Association (NRA) was delighted to host three special events for retailers across Australia last week, the...

The National Retail Association (NRA) was delighted to host three special events for retailers across Australia last week, the tri-annual State of the Retail Nation. Aimed at small to medium businesses, this event took place in Melbourne, Brisbane and Sydney and featured three expert panels discussing the role of...

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Message from the CEO – 9 April 2019

Retail was a big winner in last week’s Federal Budget. Following sluggish sales figures in successive ABS retail trade reports...

Retail was a big winner in last week’s Federal Budget. Following sluggish sales figures in successive ABS retail trade reports it was imperative that measures were put forward to restore consumer confidence. The NRA was therefore very pleased that the Government has pledged to double the low and middle income...

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The relationship between online and physical retail

Written by Brian Walker, CEO and Founder: Retail Doctor Group “Consumers have a different path to purchase. They don’t shop...

Written by Brian Walker, CEO and Founder: Retail Doctor Group “Consumers have a different path to purchase. They don’t shop less than they used to; it is just that the footsteps went online. You have to think differently in how you engage with users.” – Margo Georgiadis Is consumer behaviour changing as...

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NRA launches National Sustainability Committee

The NRA will launch the National Retail Association Sustainability Committee in February this year to bring together sustainability experts...

The NRA will launch the National Retail Association Sustainability Committee in February this year to bring together sustainability experts from across the retail industry to share, discuss and advance developments impacting our environment and consumer opinion. The NRA has a long history of offering retailers an opportunity to come together...

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January 1 marks WA’s New Year’s resolution to bin the plastic bag

January 1 marks WA’s New Year’s resolution to bin the plastic bag The National Retail Association (NRA) has today issued...

January 1 marks WA’s New Year’s resolution to bin the plastic bag The National Retail Association (NRA) has today issued an urgent reminder to shoppers and retailers across Western Australia that January 1 marks the beginning to the state’s New Year’s resolution to bin the plastic bag. From January 1, 2019...

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What’s your top question for Consumers?

Written by Anastasia Lloyd-Wallis, Retail Doctor Group One of the first things I ask retailers when looking at their retail...

Written by Anastasia Lloyd-Wallis, Retail Doctor Group One of the first things I ask retailers when looking at their retail strategy is just how well do they actually know their consumers?  What I can tell you from experience is that not only do they not know them well; the opportunities...

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Retail shows positive signs ahead of all-important Christmas trading period

MEDIA RELEASE December 6, 2018   The retail sector has recorded a steady increase in sales during October, as business owners look...

MEDIA RELEASE December 6, 2018   The retail sector has recorded a steady increase in sales during October, as business owners look for signs of strengthening consumer confidence ahead of the vital Christmas trading period. The Australian Bureau of Statistics (ABS) today reported an increase of 0.3 per cent in total sales nationwide...

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1.5 billion single use plastic bags eliminated since July

A total of 1.5 billion single-use plastic carry bags have been eliminated since major supermarkets implemented their self-imposed bans...

A total of 1.5 billion single-use plastic carry bags have been eliminated since major supermarkets implemented their self-imposed bans in July, according to the National Retail Association (NRA). The decision by Australia’s two biggest supermarkets to no longer offer single-use free plastic carry bags also coincided with a state-wide ban...

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Retailers back buy now, pay later services

The National Retail Association (NRA) has today come out and backed buy now, pay later service providers such as...

The National Retail Association (NRA) has today come out and backed buy now, pay later service providers such as Afterpay, OpenPay and ZipPay. This follows moves by regulator ASIC to impose additional oversight powers and Federal Labor flagging its support for further regulation. NRA Deputy CEO Lindsay Carroll said it is...

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Member Spotlight: Anita Dorwald, Chief Operations Officer at City Beach

We interviewed our members to hear their insights and adventures in the retail world. Meet Anita Dorwald, Chief Operations...

We interviewed our members to hear their insights and adventures in the retail world. Meet Anita Dorwald, Chief Operations Officer at City Beach. How long have you been in retail? / How did your retail career begin? Having ticked over 15 years, it’s hard to remember a time before City...

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Member Spotlight: Chris Marks, Head of HR – ANZ of Swarovski

We interviewed our members to hear their insights and adventures in the retail world. Meet Chris Marks, Head of...

We interviewed our members to hear their insights and adventures in the retail world. Meet Chris Marks, Head of HR of Swarovski. How long have you been in retail?/How did your retail career begin? I had worked in customer service roles throughout my school and university years. It was only...

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Message from the CEO: 6 November 2018

Another week has come and gone in the retail world, and with it we are one week closer to...

Another week has come and gone in the retail world, and with it we are one week closer to Christmas 2018. In last week’s NRR we outlined five key areas that retailers of all shapes and sizes should pay close attention to in order to maximise Christmas sales. In the...

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Meet our Lifetime Achievement Award winner, Mary Booth.

We interviewed our winners from the 2018 National Retail Awards. Meet Mary Booth Owner of Wine Glass Gallery and...

We interviewed our winners from the 2018 National Retail Awards. Meet Mary Booth Owner of Wine Glass Gallery and winner of our Lifetime Achievement (30+ years of service) award. Where did your retail journey begin? When I was 15 years old my family moved from Country NSW to the Hills...

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Retail continues its slow year following soft sales figures for August

The retail sector has continued its slow year following the release today of the Australian Bureau of Statistics (ABS)...

The retail sector has continued its slow year following the release today of the Australian Bureau of Statistics (ABS) report which showed soft sales figures for the month of August. The ABS report shows a small rise in turnover of 0.3 per cent, making it the weakest back-to-back results for...

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NRA leading proactive responses to wage compliance in the retail and fast food industries

As the approaching Christmas season brings 2018 inexorably to a close, the NRA’s Legal Practice Director and Deputy CEO,...

As the approaching Christmas season brings 2018 inexorably to a close, the NRA’s Legal Practice Director and Deputy CEO, Lindsay Carroll reflects on a year that has been a challenging time for retailers and business in general. Never before has compliance with industrial laws been so far at the...

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