Message from the CEO, Dominique Lamb: 27 February 2018

Actress and businesswoman Kate Hudson has spent the past week in Australia with the female support and entrepreneurship membership...

Actress and businesswoman Kate Hudson has spent the past week in Australia with the female support and entrepreneurship membership group, Business Chicks, where she attracted a sold out crowd at each of her three lunch events in Sydney, Melbourne and Brisbane. The 39-year-old addressed around 5,000 people while she was...

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Message from the CEO, Dominique Lamb: 20 February 2018

It is with great pleasure I announce that the NRA Legal team has grown by one, with Lindsay Carroll...

It is with great pleasure I announce that the NRA Legal team has grown by one, with Lindsay Carroll joining us as Legal Practice Manager. Lindsay brings to NRA Legal significant legal and practical expertise on managing workplace relations strategy and risk. Lindsay started her working life in retail at one...

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Technology waging a new war on retail theft

Dominique Lamb was recently featured on RetailBiz as part of a series of monthly columns with the NRA. Here she discusses...

Dominique Lamb was recently featured on RetailBiz as part of a series of monthly columns with the NRA. Here she discusses a topic all retailers deal with—theft—and shares a new initiative that will help retailers report and share information about crime.  Hands up if you’re a retailer who’s never experienced any form...

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Part 4: Modern Award Series – Categories of employment

If you’ve been following our Modern Award Series, you should by now be certain when a Modern Award will...

If you’ve been following our Modern Award Series, you should by now be certain when a Modern Award will cover your employees, what Modern Award applies and how your employees will be classified under an applicable Modern Award. Following on from Part 3 of this series, it will be necessary...

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Retail Panel: Pet humanisation means opportunities for retailers

Every Thursday, our CEO Dominique Lamb, and a panel of retail experts discussed the future of Australia’s grocery industry...

Every Thursday, our CEO Dominique Lamb, and a panel of retail experts discussed the future of Australia’s grocery industry on ABC Radio. Below are some insights from last Thursday’s discussion. ‘Pet humanisation’ means opportunities for retailers The ‘pet humanisation’ trend is creating a huge growth area for Australian retailers. Consumers have become...

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Message from the CEO, Dominique Lamb: 13 February 2018

The Christmas trading figures are in, with total sales for the entire Christmas period – the second half of...

The Christmas trading figures are in, with total sales for the entire Christmas period – the second half of November and all of December – reaching $47.5 billion. This closely compares with the $48 billion that the NRA forecast for the Christmas trade period and is a record high...

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The Retail Panel: Retro is back!

Every Thursday, our CEO Dominique Lamb, and a panel of retail experts discuss Australia’s retail industry on ABC Radio....

Every Thursday, our CEO Dominique Lamb, and a panel of retail experts discuss Australia’s retail industry on ABC Radio. Below are some insights from last Thursday’s discussion. Pizza Hut is offering old-school experiences with a modern twist Over the past couple of decades, Pizza Hut lost a foothold in the Australian...

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Aussie shoppers splurge record $47.5 billion during Christmas, according to ABS

December 2017 retail sales data released today by the Australian Bureau of Statistics (ABS) has revealed that Australians splurged...

December 2017 retail sales data released today by the Australian Bureau of Statistics (ABS) has revealed that Australians splurged a record $47.5 billion during the 2017 Christmas period. The figures closely align with the pre-Christmas forecasts made by peak retail industry body the National Retail Association (NRA), who predicted $48...

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Message from the CEO, Dominique Lamb: 6 February 2018

As the March 31 implementation date nears for a minimum three-year validity on all gift cards sold to consumers...

As the March 31 implementation date nears for a minimum three-year validity on all gift cards sold to consumers in NSW, the State Government has agreed to give retailers a six-month transition period in which you can further run-down your existing stocks. The NSW Office of Fair Trading will allow...

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Part 2 of our Modern Award Series – Distinguishing amongst modern awards

As you would have seen in Part 1 of our Modern Award Series ‘How to work out which modern...

As you would have seen in Part 1 of our Modern Award Series ‘How to work out which modern awards apply in your business?’, it can be quite confusing working out which award has coverage over a business in the ‘food services’ industry: From the diagram above, you can see...

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Message from the CEO, Dominique Lamb: 30 January 2018

The push for a nation-wide ban on single-use plastic bags has been underway for such a long time, it’s...

The push for a nation-wide ban on single-use plastic bags has been underway for such a long time, it’s exciting to see it finally becoming a reality, with each state pursuing its own legislative amendments, and bans already implemented or pending in all states and territories except NSW. Other environmental...

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Retail Panel: Why are department stores struggling?

Why are department stores struggling? A Retail Panel Podcast NRA CEO, Dominique Lamb, joins Steve Austin, Christine Moody, and Gary...

Why are department stores struggling? A Retail Panel Podcast NRA CEO, Dominique Lamb, joins Steve Austin, Christine Moody, and Gary Mortimer each week on ABC Radio to discuss and share insights into the retail industry, including technology trends and what it takes to survive in a disruptive environment. This week, the...

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Message from the CEO, Dominique Lamb: 23 January 2018

Consumer confidence is up (although not expected to translate into any giant spending sprees anytime soon), and people are...

Consumer confidence is up (although not expected to translate into any giant spending sprees anytime soon), and people are feeling more positive about the outlook for the economy and the jobs market, according to the Westpac-Melbourne Institute consumer sentiment index. Whether measured by Westpac or ANZ, consumer sentiment is at...

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Message from the CEO, Dominique Lamb: 16 January 2018

Retailers this week may feel a little like drought-stricken farmers following a drenching, after the Australia Bureau of Statistics...

Retailers this week may feel a little like drought-stricken farmers following a drenching, after the Australia Bureau of Statistics (ABS) released its retail trade report for November. The nation enjoyed a rather robust jump of 1.2 per cent in total sales to $26.4 billion – three times the market forecast...

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Message from the CEO, Dominique Lamb: 9 January 2018

Retailers naturally love a bustling store environment, but following 2017’s frenetic pre-Christmas rush and Boxing Day madness, on the...

Retailers naturally love a bustling store environment, but following 2017’s frenetic pre-Christmas rush and Boxing Day madness, on the back of what seemed like an entire year of uncertainty, it may be time for a little rest and reboot! 2017 certainly threw us a few curveballs - from the absurd...

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Message from the CEO, Dominique Lamb: 26 December 2017

Hard to believe that we’ve already reached Boxing Day in what has been a bumper Christmas for the Australian...

Hard to believe that we’ve already reached Boxing Day in what has been a bumper Christmas for the Australian retail sector. We’re forecasting this Christmas trade period to be the biggest ever and I’m pleased to say that we’re predicting today’s Boxing Day sales to also be a record-breaker! In...

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