Designing tomorrow’s training

SkillsIQ For retailers to thrive in today's climate a skilled workforce is imperative. Australian retailers have long been challenged by the...

SkillsIQ For retailers to thrive in today's climate a skilled workforce is imperative. Australian retailers have long been challenged by the availability of local talent to fill buying, planning and online retail roles. This shortage of skills is compounded by the lack of formal training options that support employers in growing...

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Nominate now for QLD Training Awards

Nominations for the 2017 Queensland Training Awards are now open. The Queensland Training Awards are a great opportunity for Queensland-based...

Nominations for the 2017 Queensland Training Awards are now open. The Queensland Training Awards are a great opportunity for Queensland-based retailers to showcase our industry’s learning and development programs and commitment to developing the skills of our staff. Also, nominating staff is an excellent way to reward any workers who...

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Tips for new managers

by the NRA Training Team A leader is someone that brings people together and guides them toward a common goal....

by the NRA Training Team A leader is someone that brings people together and guides them toward a common goal. Anyone can boss people around and tell them what to do, but an effective leader requires you to be able to do more than assign tasks to staff members. Leading a...

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Tips for optimising online sales

Optimising online sales: How to convert lookers to purchasers There are many good reasons for selling your products or services...

Optimising online sales: How to convert lookers to purchasers There are many good reasons for selling your products or services online. Most importantly, selling online increases your market reach, exposes your product to new customer groups, and creates opportunities to increase your overall sales revenue. However, just because you offer an...

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How’s your security?

If your retail business has little to no security policy in place, you run the risk of security breaches...

If your retail business has little to no security policy in place, you run the risk of security breaches which can cost time, money, consumer trust and can result in legal actions. What are the 4 main motivations for retailers to adopt security practices? Protection of operational systems (eg. system shutdown) A...

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Have your say on tourism workforce plans

Jobs Queensland is developing a Queensland Tourism Workforce Plan aimed at ensuring Queensland has a skilled workforce ready to...

Jobs Queensland is developing a Queensland Tourism Workforce Plan aimed at ensuring Queensland has a skilled workforce ready to support a growing and thriving tourism industry. To do this, Jobs Queensland are working with the Department of Tourism, Major Events, Small Business and the Commonwealth Games, and also inviting employers and...

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Employer incentives of $20,000 available now in regional QLD

Don't miss out! Remember that Queensland employers have an additional incentive to hire local young people this festive season. As announced...

Don't miss out! Remember that Queensland employers have an additional incentive to hire local young people this festive season. As announced in early November, the Queensland Government is offering a offering a $20,000 kick-back for regional businesses who hire unemployed youths as part of their Back to Work 'Youth Boost' Program. The...

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Get qualified based on your experience

The opportunity Retail is an industry where a lot of talented people possess a wealth of experience and knowledge, but...

The opportunity Retail is an industry where a lot of talented people possess a wealth of experience and knowledge, but have no formal qualification. In fact, less than one third of the retail workforce holds a Certificate III or higher – the lowest average level of qualifications of any industry...

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Queensland advances with innovation hub

Advance Queensland is an initiative by the Queensland Government to provide a comprehensive suite of programs, based on international...

Advance Queensland is an initiative by the Queensland Government to provide a comprehensive suite of programs, based on international evidence of 'what works', designed to create the knowledge-based jobs of the future. The programs aim to drive innovation and position Queensland as a place where entrepreneurs, industry, universities and government...

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NRA training ‘accelerates’ motor museum team

Recently, the National Retail Association Training team had the pleasure of running one-day non-accredited training workshops for over 15...

Recently, the National Retail Association Training team had the pleasure of running one-day non-accredited training workshops for over 15 staff at the National Motor Museum, based in Birdwood, South Australia. Here's the lovely feedback they shared with us... "The National Retail Association was a very professional organisation to deal with from...

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Jobs QLD discussion paper released

Jobs Queensland has been established by the Queensland Government to provide strategic advice to the Government on future skills...

Jobs Queensland has been established by the Queensland Government to provide strategic advice to the Government on future skills requirements, workforce planning and development issues and the apprenticeship and traineeship system in Queensland. There have been numerous reviews and reports into apprenticeships and traineeships, and agreement is that the apprenticeship...

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Success for our graduating Gold Coast students

GOLD COAST - SIR20212 Certificate in Retail Services September 2016 intake The NRA Retail Training Centre is delighted to announce that the...

GOLD COAST - SIR20212 Certificate in Retail Services September 2016 intake The NRA Retail Training Centre is delighted to announce that the latest cohort of students on the Gold Coast have received positive results with immediate job outcomes for more than half of the graduates. The NRA, Coles Supermarkets and Help Enterprises have...

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$20,000 Back to Work ‘Youth Boost’ a boon for regional businesses

Queensland employers will have an additional incentive to hire local young people this festive season. Premier Annastacia Palaszczuk announced in...

Queensland employers will have an additional incentive to hire local young people this festive season. Premier Annastacia Palaszczuk announced in Parliament today the doubling of the Government's $10,000 incentive, offering a $20,000 kick-back for regional businesses who hire unemployed youths. “Youth unemployment was unacceptably high in some regions and my Government...

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High demand for trained staff

Over the last 12 months, the NRA has delivered training to over 200 jobseekers through the Skilling Queenslanders for...

Over the last 12 months, the NRA has delivered training to over 200 jobseekers through the Skilling Queenslanders for Work program, and we are very pleased to report that almost 50% of these people have found employment in retail. Recently we asked for expressions of interest in hiring trainees from...

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Free digital lessons for the time poor with Google

Google in partnership with the Australian Chamber of Commerce & Industry have created a free training platform offering practical...

Google in partnership with the Australian Chamber of Commerce & Industry have created a free training platform offering practical training modules on all things digital called The Digital Garage. Each lesson is broken up into two parts, Watch the Lesson and Put it into Practice. Lessons are short 3 or...

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Helping your workers learn new skills

Low levels of literacy and numeracy does not mean that an individual is not capable of reading or completing...

Low levels of literacy and numeracy does not mean that an individual is not capable of reading or completing workplace tasks. Rather it means the reading and numeracy tasks of their job role may, on occasion, be beyond their existing skill level and they may need some additional time...

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