New four-year WRAPS plans released

NATIONAL: The top 5 skills needed in the retail sector in the next 5 years are customer service, technology,...

NATIONAL: The top 5 skills needed in the retail sector in the next 5 years are customer service, technology, communication, leadership and management, according to the new WRAPS plan. The Wholesale, Retail and Personal Services (WRAPS) Industry Reference Committee (IRC) is responsible for ensuring nationally recognised qualifications deliver the skills and knowledge required...

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Learn about omnichannel retail from global leaders

SYDNEY 26-27 OCT: Omnichannel Retail Experience & Digital Transformation Conference The retail world has been changing significantly for the past few...

SYDNEY 26-27 OCT: Omnichannel Retail Experience & Digital Transformation Conference The retail world has been changing significantly for the past few years and the paradigm shift of the consumers’ expectation has been the main talking point for every retailer. Consumers want a seamless customer experience in their shopping journey and expect...

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Financial incentives for hiring trainees

Over the last 12 months, the NRA has delivered training to over 200 jobseekers through the Skilling Queenslanders for...

Over the last 12 months, the NRA has delivered training to over 200 jobseekers through the Skilling Queenslanders for Work program, and we are very pleased to report that almost 50% of these people have found employment in retail. To encourage business owners to employ people through the program, the...

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FREE digital training for small businesses

Having a strong online presence is increasingly important for companies of all sizes. Now there's free digital training to...

Having a strong online presence is increasingly important for companies of all sizes. Now there's free digital training to help small businesses to help level the playing field. Officially launched at last week's Australian Chamber Business Leaders Summit, Google has officially launched The Digital Garage in partnership with the Australian Chamber of...

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QLD 19 OCT: JobShow Sunshine Coast

This week, on Wednesday 19 October, the JobShow expo will be visiting the Sunshine Coast at Queensland TAFE’s Mooloolaba...

This week, on Wednesday 19 October, the JobShow expo will be visiting the Sunshine Coast at Queensland TAFE’s Mooloolaba campus. The JobShow is not a traditional careers expo that provides students with information about career options for jobs at some point in the future. The event provides a unique opportunity for...

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Mapping in-house training to accredited qualifications

The NRA is the accredited training partner and advisor to many of our members who do not have an...

The NRA is the accredited training partner and advisor to many of our members who do not have an in house registered training organisation. In this capacity,  we work closely with members to enhance and complement their existing in house Learning and Development programs and induction programs, and provide ongoing...

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New VET Student Loans Scheme

This week the Federal Minister for Education and Training announced a new VET loan system to replace the flawed...

This week the Federal Minister for Education and Training announced a new VET loan system to replace the flawed VET FEE-HELP scheme. The VET Student Loans scheme includes: Limiting courses eligible for VET Student Loans to those that align with industry needs and are selected based on analysis of...

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Gold Coast Students Ready for Retail

On the 13/09/16 the NRA Training Division commenced a Ready for Retail program at Broadbeach Surf Lifesaving Club on...

On the 13/09/16 the NRA Training Division commenced a Ready for Retail program at Broadbeach Surf Lifesaving Club on the Gold Coast, with ocean views and daily visits from passing dolphins and whales. The NRA has once again partnered with Coles to give a group of students with disabilities, real...

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NRA Board member chosen to provide strategic industry advice to Queensland Government

The Palaszczuk Government has announced an important element of its plan to create jobs and drive Queensland’s future economic...

The Palaszczuk Government has announced an important element of its plan to create jobs and drive Queensland’s future economic prosperity. Following a widely advertised expression of interest and a direct nomination process for representative roles, Minister for Training and Skills Yvette D’Ath has revealed the final composition of the members...

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2016 Australian Job publication

The Australian Government Department of Employment has published Australian Jobs 2016. The publication presents an overview of the current labour market...

The Australian Government Department of Employment has published Australian Jobs 2016. The publication presents an overview of the current labour market and highlights the major changes which have occurred, including for industries and occupations. It is designed to meet the needs of a range of users, and there is a regional...

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Employment outcomes for our Ready for Retail students

This week the NRA Ready for Retail Program has reached our 51st job outcome for our program, which is...

This week the NRA Ready for Retail Program has reached our 51st job outcome for our program, which is funded through the Queensland Government Skilling Queenslanders for Work (SQW) Program. Danielle Owen trained in our course in Chermside and undertook her work experience at the Chemist Warehouse in Ashgrove.  She...

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NRA Training working with members to add value to employee induction programs

This week NRA Training is travelling to Thursday Island to begin working with an NRA member,  Islanders Board of...

This week NRA Training is travelling to Thursday Island to begin working with an NRA member,  Islanders Board of Industry & Service, (IBIS). We will deliver a Certificate II in Retail Services to indigenous jobseekers who will be participating in face to face workshop training and work experience placement in the...

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Two days to give comment on the Youth Jobs PaTH

The Youth Jobs PaTH is a $752 million Australian Government initiative designed to support young people under the age...

The Youth Jobs PaTH is a $752 million Australian Government initiative designed to support young people under the age of 25 years to gain the employability skills and real work experience they need to get and keep a job, and provides incentives for employers to take them on. The Youth...

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Back to Work Funding now available for Queensland members

Applications are now open for eligible employers to access the Queensland Government's Back to Work Employer Support Payments. This $100...

Applications are now open for eligible employers to access the Queensland Government's Back to Work Employer Support Payments. This $100 million Back to Work regional jobs package specifically targets jobseekers and employers outside the southeast corner of Queensland and includes payments of $10,000 for employers who hire an unemployed worker,...

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NRA staff member highlight – Yvonne Williams

Yvonne has been working with the National Retail Association for 3 years and as the director of training and industry...

Yvonne has been working with the National Retail Association for 3 years and as the director of training and industry projects, is an integral part to the success of the NRA training team. As a training specialist, Yvonne has over 15 years’ experience in managing learning and development and training teams...

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Tips and strategies to develop improved learning materials

Given that much of the training that occurs in Retail is non-accredited and takes place on the job, employers...

Given that much of the training that occurs in Retail is non-accredited and takes place on the job, employers and workplace trainers are constantly developing new resources and learning material to use with employees. We found an excellent resource that we wanted to share with members, a Universal Design...

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