New four-year WRAPS plans released
NATIONAL: The top 5 skills needed in the retail sector in the next 5 years are customer service, technology,...
NATIONAL: The top 5 skills needed in the retail sector in the next 5 years are customer service, technology, communication, leadership and management, according to the new WRAPS plan. The Wholesale, Retail and Personal Services (WRAPS) Industry Reference Committee (IRC) is responsible for ensuring nationally recognised qualifications deliver the skills and knowledge required...